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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would give this company zero stars if possible. Never any stock . Ordered school shorts in August - it is now almost the half term October holiday - still not shorts ! Terrible , terrible service .... Ver más

Valorada con 2 estrellas sobre 5

This site provides decent uniform, good quality, that is not an issue. The issue is the pricing. How can you justify putting the price up when the jumper is a bigger size? No other clothing manuf... Ver más

Valorada con 2 estrellas sobre 5

I would be happy to get my order at least. I ordered the uniform in an advised by the school time and my order got lost in the warehouse and didn't get through the system. I got a refund really quickl... Ver más

Valorada con 1 estrellas sobre 5

I recently purchased two school jumpers from SWI. They arrived with excess fabric that sheds all over other clothes, furniture, and the floor. Even after washing them four times, the fabric continues... Ver más

Información sobre la empresa

  1. Tienda de ropa infantil
  2. también en la categoría
  3. Tienda de ropa

Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(26)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Agree with the below post. AVOID

Agree with the below post. Suspicious that the original Trust Pilot page has been deleted.
I placed my order on 7th July. Well in time for the new school year on Thursday. I have chased so many times to be given different expected delivery dates. Saturday I finally received a tracking code on for this to now have gone missing at Royal Mail and SWI are not interested at all. I spoke with someone on the phone earlier and asked if I could just place a new order with guaranteed next day delivery and was told no. NO management there. No Complaints department. I will be making it clear to my Childs school that if they keep using this company with no other options I will be sending my kids in different uniforms as I refuse to use these again. Bank Charge Back is now my only option.

7 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very odd that the SWI trustpilot page…

Very odd that the SWI trustpilot page has disappeared with hundreds of 1 star reviews... Customer service is terrible and complaints are just referred to a generic email address. There is no fast delivery option for customers, unlike pretty much all other companies when they give you an option to pay for faster delivery. Was told 3-5 working day delivery, this time on the phone it was 5-7 working day, goodness knows how long it will take for our large uniform order to arrive!! My autistic son is distressed about not having correct uniform to start his school year!

3 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had to return some skorts that I…

Had to return some skorts that I ordered as way too big, despite measuring my child’s waist! Luckily I replaced locally 2nd hand to avoid having to pay a delivery fee.

Still waiting on refund for these! It is now over timescale they gave me for refund, which is far too long in the first place.

This kit costs a fortune & they are dragging their heels to return the money for returned goods.

I have read a lot of reviews & wish my daughter’s new school didn’t use this company! First experience & a bad one at that.

7 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

How to screw off the customers and get away with it

I would be happy to get my order at least. I ordered the uniform in an advised by the school time and my order got lost in the warehouse and didn't get through the system. I got a refund really quickly, so I could make a new one (prices!!!). There is 5 days till my child starts his new school and after a week since the last order we have nothing and we are getting really stressed about going to school without even a blazer.

28 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ugh sizing is mayhem

Ugh. Sizing ridiculous. And I mean WAY off. Laughable. Shipping extortionate.

Total exploitation of parents. So expensive compared to pretty much all other shops.

7 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Prices are outrageous

This site provides decent uniform, good quality, that is not an issue. The issue is the pricing. How can you justify putting the price up when the jumper is a bigger size? No other clothing manufacturer that I'm aware of does this, even "plus" sizes.
The cost is absolutely horrific, how people that are on the breadline afford uniform is beyond me.
Just profiting out of us in a disgusting way.

31 de julio de 2024
Opinión espontánea

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