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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a few SAKs from here as my deluxe tinker I've had my whole life disappeared and thought I'd replace it with a larger one for home and smaller one for carrying. I really wanted the CyberToo... Ver más

Valorada con 1 estrellas sobre 5

My parcel was returned to SwissTool, but I received no refund or update. I contacted them three times by email and by web 'contact us page' and waited over a 2 months without receiving a single respon... Ver más

Valorada con 5 estrellas sobre 5

Swift delivery of the personalised Swiss Army knife I ordered. Steven was very helpful via email as I added two personalisations in error, he let me know that the product would be shipped later that d... Ver más

Valorada con 1 estrellas sobre 5

Placed an order, which they acknowledged, then had an email saying they posted it the next day, but still waiting for it to arrive 10 days later. No reply to my email asking where my order is. I wil... Ver más

Información sobre la empresa

  1. Tienda de herramientas

Escrito por la empresa

SwissTool.co.uk - Personalised Swiss Army Knives


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

900 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(900)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

High quality and good services.

I wrongfully ordered a small spring for my SAK Scissors (not thinking there are different sizes). I had the part delivered and obviously it didn't fit. So I phoned swisstools and they were quick to help sort my problem out even though it was my fault. I am still waiting for the replacement part but the wrong part that I ordered seems of very high quality.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality

Fast delivery next buissnes day everything was delivered in prestigious condition might not be the cheapest but you paying for quality

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

More options than Victorinox!

I recently picked up a Fieldmaster Swiss Army Knife from Swisstool, and I couldn't be happier with the whole experience. The level of customisation on offer is genuinely impressive—being able to choose different coloured scales, add a sharpening stone, and even go for the “ultra” upgrade really made the difference. I went with the classic red because I love that timeless Swiss Army Knife look, and added the ballpoint pen and stainless steel pin, which make it feel like the perfect everyday carry for me.

The knife arrived quickly, shipping was prompt and on time, and it came really well packaged. The blades were paper-sharp right out of the box, which was a great first impression. Everything felt smooth and professional from start to finish.

This is my first Swiss Army Knife, and I absolutely feel I made the right choice. Swisstool offers more options than Victorinox in many cases, and it’s great knowing there’s a reliable place I can return to for accessories or replacements if needed.

Great value, great service, great product. I’ll definitely be back and will recommend them to anyone looking for a SAK!

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

The person at the company communicated with me in detail about my order to be sure that I was getting exactly what I wanted. I’m very happy with the company and its service.

5 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Quality item and Service

My son has always wanted a Swiss Army Knife, he will be 13 in December and we have a plan to start fishing in the spring.
I found this great website "Swisstool", so I purchased a Knife for him and had it ingraved with his name.
It came in the post in no time and it was fabulous, he's name was ingraved beautifully on both sides.
My son will Love it

I would highly recommend SWISSTOOL.CO.UK, Great Quality, Great Service, Great delivery time.

Thank you Swisstool teams, keep up the Great work.

Thank
Emyr

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, easy website to navigate around and love the bespoke aspect, which made for a great range of gifts

14 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service, wouldn’t recommend

Received the Swiss Army knife but could not open the various tools easily. As per the companies T&C, I contacted them within 7 days to say I wanted to return it. I’ve now completed the contact form and sent two emails but no reply so far. I can’t return the knife as I very much doubt I’ll receive a refund. I would not recommend this company, there isn’t as far as I can tell, a straight forward returns policy just complicated terms and conditions. Very poor customer service.

14 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Promise delivered

'Climber' knife ordered with personalisation - simple to do on website, plenty of fonts and spacing options. Delivered well-packaged a few days later. Gift for my daughter, should now be the first item she packs on her travels!

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to do business with

Great service from ordering to delivery and opting for personslization on a Blue Spartan.Ordered on Monday delivered by Royal Mail Tuesday.Fantasic company to deal with and the Spartan SAK looks superb.TY SWISSTOOL

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

I was little worried after placing order and not getting confirmation, so I called the company a couple of days later and spoke to Steven who was extremely helpful, he sent the email again which went straight into my junk folder of outlook. He checked into my order which was in the process of being made and 2 days later I've received my order which is perfect. I'd recommend them happily.

7 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very quick service

Very quick service, received in 2 days with their free delivery.
Engraving was nicely done, and a really good price for the Swiss Champ ultra (red).

4 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took money, went silent

Similar to another reviewer, I also ordered a penknife for a present. They took my money, emailed to confirm and then nothing. Despite me phoning and emailing, couldn't get hold of anyone.

I have disputed the charge with my bank, and they are now investigating. I suggest anyone in the same position do the same, and also let Victorinox know that one of their Approved Stockists is taking money and not despatching goods.

29 de julio de 2024
Opinión espontánea

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