Swype Opiniones 

30
TrustScore: 2 sobre 5

1,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a Swype Mastercard code through Coinsbee. The code was delivered, but it is impossible to activate. I contacted Swype support multiple times. They only send the same automated replies abou... Ver más

Valorada con 1 estrellas sobre 5

The worst ever service. They clearly have a hidden minimum balance policy, even with sufficient funds one of my cards got declined repeatedly and I was charged a "card declined fee" until the balan... Ver más

Valorada con 1 estrellas sobre 5

I wish I could give this company a zero rating. I activated my card, but when I tried making a payment, it declined. When I checked my balance, I was deducted a “declination fee.” Since then, I’ve bee... Ver más

Valorada con 5 estrellas sobre 5

I got the Swype card from my employee benefits portal. I had a great experience using it on Apple Pay without any problems

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Swype is a digital prepaid card platform designed to make online spending, rewards, incentives, and digital payments simple and accessible worldwide. We provide virtual payment card solutions that enable users and businesses to make secure online purchases across millions of merchants globally. Our platform is built for speed, flexibility, and convenience, supporting customers across multiple regions with instant card delivery and easy-to-use digital payment experiences. Swype serves both individual users and business partners looking for modern payout, reward, and spending solutions. At Swype, we focus on security, compliance, and customer support while continuously improving the user experience through innovation and reliable payment infrastructure.


Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 40% de las opiniones negativas

Suele responder en menos de 1 semana

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1,8

Todas las opiniones

(30)

30 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bad experience with fraud

I’ve had bad experience with their service. I activated a swype card based on a gift card I received, so that I can use it on anything I want. I immediately found that they reject payments to most merchants in Europe.

I didn’t use the account for around two months, until I received a replacement card randomly, which was very suspicious. Upon activation of the new card, I realized my balance is missing 100 dollars from the original 150.

There were multiple unknown attempts made to use the previous card, with one successful one, in the USA. Despite all this nothing was flagged as suspicious in their system and a new card was randomly created. Problem is that I’ve never been nor shopped anything from the USA, and I live in the Netherlands.

I claimed this is fraud and something went wrong in their system, because I also never shared any card details with anybody nor did anybody have access to my account. Now they want to charge 50 dollars for a dispute with the merchant, whether I win or lose, when they should just refund the 100 dollars and claim responsibility for system issues. I am not interested in a dispute with the merchant because I’m not the one who made the payment.

I will never recommend such a service to anybody. Absolute scam!

16 de mayo de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Thank you for your feedback. We’re sorry to hear about your experience.

We would like the opportunity to review your case further and assist you directly. Please contact our support team via email at tickets@swype.cards with your registered email address and relevant card details so we can investigate this matter with our banking partner.

Our team will review the case and work towards a resolution as quickly as possible.

Kind regards,
Swype Support

Valorada con 1 estrellas sobre 5

I activated the card

I activated the card, tried to pay, but after a couple of days I refused the payment. First, they charged me a commission for the canceled payment, then all the money simply disappeared from the account. Support is not responding. I filed a complaint with the bank and the FBI.

17 de mayo de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Thank you for your feedback. We’re sorry to hear about your experience.

We would like the opportunity to review your case further and assist you directly. Please contact our support team via email at tickets@swype.cards with your registered email address and relevant card details so we can investigate this matter with our banking partner.

Our team will review the case and work towards a resolution as quickly as possible.

Kind regards,
Swype Support

Valorada con 1 estrellas sobre 5

Scammers

Scammers! They reject all transactions, even from Google! I added a card to Google Play, and they rejected all transactions and charged me for every attempt!
UPDATE:
This is unthinkable! Charging a $2.50 commission for every attempt, even an unsuccessful one! I had $10, tried to withdraw $5.50, and they rejected the transaction twice for some unknown reason, charging me a $5 commission! They did nothing, essentially! Support does nothing! They're only pretending to help!

8 de mayo de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Thank you for your feedback. We’re sorry to hear about your experience.

We would like the opportunity to review your case further and assist you directly. Please contact our support team via email at tickets@swype.cards with your registered email address and relevant card details so we can investigate this matter with our banking partner.

Our team will review the case and work towards a resolution as quickly as possible.

Kind regards,
Swype Support

Valorada con 5 estrellas sobre 5

I got the Swype card from my employee…

I got the Swype card from my employee benefits portal. I had a great experience using it on Apple Pay without any problems

20 de abril de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Thank you for taking the time to share your experience with Swype.

We truly appreciate your support and are delighted to hear that you had a positive experience with our platform and support team. Feedback like yours motivates us to continue improving and delivering the best possible service to our customers.

Thank you again for being part of the Swype community.

Kind regards,
Swype Support

Valorada con 5 estrellas sobre 5

RESOLVED (READ) Expired my card 2 months early — kept my $100

✅ RESOLVED: I reached out to parent company Reloadly directly via LinkedIn, and their support team responded almost immediately. They confirmed this was likely an error or security flag, collected my details, and within a couple of hours had confirmed the issue and provided a replacement card with the correct balance. I flagged that many other cardholders appear to be in the same position based on recent Trustpilot reviews, and they advised they will proactively reach out to affected customers. My CFPB complaint has been withdrawn given the prompt resolution.

---

ORIGINAL REVIEW: Card expired 2 months before the agreed expiry date, with $100 still on it — never used once.

When I activated my card on December 24, 2025, the service agreement stated cards expire 6 months after last activity. Swype updated their terms on March 9, 2026 — reducing the inactivity window from 6 months to 3 — with no notification to existing cardholders. My card was then expired on April 24, 2026, just 4 months after activation.

This was a retroactive change to agreed terms without notice. Cardholders who activated under the original 6-month terms had no opportunity to spend their balance before the terms were changed. If you've been gifted a Swype card, use it immediately. Do not assume the terms you agreed to at activation will be honoured.

19 de abril de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Thank you for taking the time to share your experience with Swype.

We truly appreciate your support and are delighted to hear that you had a positive experience with our platform and support team. Feedback like yours motivates us to continue improving and delivering the best possible service to our customers.

Thank you again for being part of the Swype community.

Kind regards,
Swype Support

Valorada con 4 estrellas sobre 5

Improvements on this: Zero security, and abusive terms to protect themselves

Update to my previous 1 star review. They took some time, but at the end they decided to compensate me after my card got clonated online.

So I'll put them 4 starts because the service it's good, the customer service and T&C are more human, but the speed, and that you can't use this card for everything. (It feels limited sometimes), makes me thing that 4 it's a fair number

11 de marzo de 2026
Opinión espontánea
Logotipo de Swype

Respuesta de Swype

Hi,

Thank you for your feedback. We’re sorry to hear about your experience.

We would like the opportunity to review your case further and assist you directly. Please contact our support team via email at tickets@swype.cards with your registered email address and relevant card details so we can investigate this matter with our banking partner.

Our team will review the case and work towards a resolution as quickly as possible.

Kind regards,
Swype Support

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