I booked my S3 in for its 3rd service & 1st MOT 2 weeks before its 3 year manufactures warranty ran out. I specifically asked in writing for the car to be properly test driven as there was a dronin... Ver más
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I booked my S3 in for its 3rd service & 1st MOT 2 weeks before its 3 year manufactures warranty ran out. I specifically asked in writing for the car to be properly test driven as there was a dronin... Ver más
La empresa ha respondido
Excellent service from Tom at Huddersfield Audi - from test driving to sorting out my brand new Audi 10 weeks before I thought I would receive it I am more than please. No pressure and excellent serv... Ver más
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Great service throughout. Was fully informed at each stage of the service and MOT. We stayed at the garage until the work was completed. We were very well looked after with ample refreshments and chec... Ver más
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Although we didn't buy from this dealership, we came for a health check on a car we'd bought from another Audi dealer Chloe Wainwright was absolutely amazing in the way she treated myself and my w... Ver más
La empresa ha respondido
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Trident Business Park, HD2 1UA, Leeds Road, Reino Unido
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My car was in for its 3rd service & first MOT. I also asked for the car to be looked at as I thought it was much noisier than when I bought it 2 years ago, like a droning noise from the rear.
The service & MOT was done alongside a safety check but nothing was done about the noise from the car, I specifically asked for a mechanic to test drive the car & report hid findings, this never happened.I will now take it to an independent garage to be looked at.Very disappointed with Audi.

Respuesta de Sytner Group - Huddersfield Audi
All the team from meeting us at the door to arranging a car where brilliant

Respuesta de Sytner Group - Huddersfield Audi
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on my trade in and new car. Very happy to arrange test drives of several cars and knowledgable about their products. A particular shout out for Jack Yeardley who looked after me and was very helpful.

Respuesta de Sytner Group - Huddersfield Audi
I would highly recommend Audi as they have always given me good advice on both my vehicles.
Chloe Wainwright kept me informed about the status of my car and sent me a link that I needed to set up my next service plan.

Respuesta de Sytner Group - Huddersfield Audi
Sales person easily accessible and got us a great price for our new car.

Respuesta de Sytner Group - Huddersfield Audi
I had a great experience purchasing my car with Jonathan. From start to finish, he was professional, helpful, and easy to deal with. He communicated clearly through email throughout the whole process, which made everything much smoother and more convenient for me.
Jonathan made the entire purchase experience stress-free and straightforward, always answering my questions promptly and keeping me updated at every stage. The handover experience was excellent as well, everything was well prepared, explained clearly, and handled efficiently.
I would definitely recommend Jonathan to anyone looking to buy a car from Audi Huddersfield. Excellent customer service and a genuinely smooth buying experience.

Respuesta de Sytner Group - Huddersfield Audi
Efficient and speedy service despite the appalling weather delaying the complimentary valet!

Respuesta de Sytner Group - Huddersfield Audi
First class customer service. Made to feel welcome on arrival. Complimentary coffees. Customer team were very friendly. The whole time was very relaxed and easy going. The Audi team were very attentive, and able to answer any questions I had. I was very impressed by their professionalism the whole time I was in the showroom. At the end I was able to leave with a brand new car.

Respuesta de Sytner Group - Huddersfield Audi
Excellent service as always, staff friendly and helpful.

Respuesta de Sytner Group - Huddersfield Audi
All staff are welcoming and friendly, very efficient service.

Respuesta de Sytner Group - Huddersfield Audi
Helpful staff, great service. Would recommend Audi owners to Huddersfield Audi.

Respuesta de Sytner Group - Huddersfield Audi
Excellent service in a timely fashion. The visual health check of the vehicle was very useful, also appreciate the complimentary wash/valet. Thank you.

Respuesta de Sytner Group - Huddersfield Audi
Great customer service by George in the service Dept. Kept me updated with the progress of my warranty work throughout.

Respuesta de Sytner Group - Huddersfield Audi
I arrived early but that wasn’t a problem. I was seen straight away. I was kept informed as what was happening to my car. When it was ready for collection I was informed and told it was ready to be picked up.

Respuesta de Sytner Group - Huddersfield Audi
Service was spot on. I was attended to quite quickly from arriving. All the staff are so helpful informative and friendly which makes you feel relaxed.

Respuesta de Sytner Group - Huddersfield Audi
All was good from the reception to the Video of the examination.The communication was also very good

Respuesta de Sytner Group - Huddersfield Audi
Both sales reps great informative and made it a quick and easy sale. I came in to buy a car and they did their job professionally and friendly. It was a pleasant experience 👍🏻😃

Respuesta de Sytner Group - Huddersfield Audi
A few things I think could have been much better as part of booking my car in for an MOT
- Tyres suggested for an MOT repair without reviewing budget
- Car was retuned after 6 days despite only needing to order in 1 tyre
- valuation not completed upon request
- Staff not very friendly on the phone

Respuesta de Sytner Group - Huddersfield Audi
Seeing the friendly face of Chloe.
She’s professional from start to finish.
A real credit to Audi Huddersfield.

Respuesta de Sytner Group - Huddersfield Audi
I needed a quick repair (Adblue system fault) to enable me and my family to take our holiday trip to Germany and you delivered our repaired car at the time agreed and also had approval from my Audi warranty. Thank you

Respuesta de Sytner Group - Huddersfield Audi
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