I can't thank Isobel at the Nottingham branch enough, she went above and beyond to make sure the problem I had with my car was sorted much quicker than I could've expected.
La empresa ha respondido
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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I can't thank Isobel at the Nottingham branch enough, she went above and beyond to make sure the problem I had with my car was sorted much quicker than I could've expected.
La empresa ha respondido
I have just purchased a Q8 e-tron from Audi at Nottingham and dealt with Roger Ball. As a distance sale, it can be difficult, but Roger managed that issue for me and made the whole experience an ab... Ver más
Jake was amazing - spent time with us - nothing was too much trouble. Thank you, Jake, for making our experience exceptional.
La empresa ha respondido
Poor aftersales services. Not impressed by the lack of communication, the lack of understanding they have for customers. Had a 3 year old Q4 in for repairs (broken electric cover, broken washer moto... Ver más
La empresa ha respondido
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
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Helpful informative sales team. Prompt responses to inquiries. Helpful showroom staff.

Respuesta de Sytner Group - Nottingham Audi
Vernon was fantastic, linked all the tech up after initial problems with the business contract company.

Respuesta de Sytner Group - Nottingham Audi
I have been using Sytner Audi Nottingham for 10 years and during this visit as usual the staff were very friendly and helpful and the work done to the usual high standards.

Respuesta de Sytner Group - Nottingham Audi
Very good and kept me informed throughout the process

Respuesta de Sytner Group - Nottingham Audi
From start to finish the service was 5 star.
The booking my car in was so easy and I got it back the same day but not before I got a report via a video to show exactly what was and wasn’t needed in a great traffic light system. Giving the customer a choice with costs too. Couldn’t fault Nottingham Audi!!!

Respuesta de Sytner Group - Nottingham Audi
We recently had the pleasure of working with James while purchasing an Audi Q7 for my dad, and I can honestly say the whole experience exceeded our expectations from start to finish.
From the very first interaction, James’s communication was outstanding. He kept us fully informed at every stage, always took the time to explain things clearly, and made sure we never felt out of the loop. No question was ever too much trouble, and he was always quick to respond, which made the whole process feel smooth and reassuring.
What really made a difference for us was his patience. Buying a car is a big decision, especially for my dad, and James completely understood that. He gave us all the time we needed, never made us feel rushed or pressured, and made sure we were 100% comfortable and confident with everything before moving forward.
James truly went above and beyond in every sense. From accommodating our needs to making the entire experience feel relaxed and enjoyable, it was clear he genuinely cared about doing a great job and looking after us—not just making a sale. That personal touch meant a lot to us as a family.
Thanks to James, what could have been a stressful process turned into a really positive and memorable experience. We’re absolutely delighted with the Audi Q7 and incredibly grateful for all his help. We wouldn’t hesitate to recommend him to anyone or return for a future enquiry/sale.
Thank you James
The Dawkins Family.

Respuesta de Sytner Group - Nottingham Audi
Amazing service from Nottingham Audi as always! Especially Rachel and Lauren. Sorted my daughter’s car in a timely fashion so she could get back to work. Car cleaned to a high standard. Well done everyone at Nottingham Audi

Respuesta de Sytner Group - Nottingham Audi
This garage just knows what good service looks like. So friendly and helpful. Can’t recommend enough

Respuesta de Sytner Group - Nottingham Audi
This is second time we have purchased a car from Nottingham Audi and each time is has been a great experience.
We have never felt pressurised in purchasing a car on each of the occasions we have visited this dealership & have only experienced really friendly staff. The receptionist gave us a warm welcome and looked after us well when we waited in the showroom.
A special mention to both Cameron Watson, the used car sales executive who helped find a car with the colour and specifications we were after and Hannah Kinghorn who had helped with financial details.

Respuesta de Sytner Group - Nottingham Audi
Once again the service from start to finish was excellent. Constantly kept up to date on the progress of my vehicle.

Respuesta de Sytner Group - Nottingham Audi
The sales person Roger was so helpful

Respuesta de Sytner Group - Nottingham Audi
Brilliant experience from start to finish Huge thanks to Roger Ball for all his excellent help. He was fantastic from start to finish. Love the car!

Respuesta de Sytner Group - Nottingham Audi

Respuesta de Sytner Group - Nottingham Audi
Jake was amazing as always - his customer service and attention to detail is excellent

Respuesta de Sytner Group - Nottingham Audi
Arranged to trade in my 10 year old A4 for a very new but used A5 Avant.
As I am in South Wales the process was completed on line.
Sales and Finance departments kept me informed of progression at all stages and all paperwork was completed on line with ease.
I arranged to pick the car up on 7th March and was greeted on arrival by your sales staff and the remaining paperwork was completed.
I was shown round the car and had a short test drive before driving home.
Audi Nottingham were professional and efficient at all stages, I'm very satisfied.

Respuesta de Sytner Group - Nottingham Audi
Professional process from end to end including great communication

Respuesta de Sytner Group - Nottingham Audi
The sales team at Nottingham Audi have been fantastic. Jake, Dexter and Jonathan Cherry made us feel very comfortable purchasing a new Audi from them. They are really great guys. We spent ages deciding on different things and nothing was too much trouble. The experience of buying a new car there was fantastic.

Respuesta de Sytner Group - Nottingham Audi
Quick and easy and very friendly

Respuesta de Sytner Group - Nottingham Audi
Fantastic service as always. From my initial visit to the collection on the 01/03/26 I can’t fault the service and product knowledge

Respuesta de Sytner Group - Nottingham Audi
All staff were welcoming, professional and looked as if they really enjoyed their job. I was quickly directed to appropriate staff who treated me with kindness and courtesy. This is the first time I’ve bought a new car for over 30 years and was anxious! The sales process was seamless and stress free/ finance approved within 24 hours. Nothing was too much trouble and ‘stupid’ questions answered without patronising me - eg - I can’t get it into drive! Chrissy - you need to turn it on. Even though I was late for one appointment it was no bother - and the coffee is excellent! My dog was welcomed and fussed over - I felt as if I was treated with utmost respect, with some well placed humour, and feel I got a really good deal. As for the car - it’s as if someone at Audi said ‘how can we design a car for me?’ And got it absolutely right. Good service is hard to come by these days, and while I complain politely if I don’t get it, I am also happy to give praise where it’s due. Thank you for a really positive experience and a fabulous car

Respuesta de Sytner Group - Nottingham Audi
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