A great team, great experience all around. Some discerning news for my car came of my visit, though Kelly and Jack advised me in the most passionate and thoughtful of ways. Would 100% recommend Sytner... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had an excellent experience, we were kept well informed throughout the process the customer service from Imran was brilliant! I would also like to thank the sales man that gave little man some bi... Ver más
The staff were really friendly and helpful - professional and polite from start to finish. Kept me informed every step of the way and were quite accommodating and they were also very hospitable offeri... Ver más
I requested forx seasonal health check alongside, service & diesel additive. I didnt notice adblue topped up. Diesel additive was left on the passenger seat no information whatso ever. I also noticed... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- también en la categoría
- Concesionario de automóviles usados
Escrito por la empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Información de contacto
Bath Road, SL6 0BW, Maidenhead, Reino Unido
- 01628 680300
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Asher Brink
I’ve just received my new BMW 1 series 3 days ago,and just felt that I need to give the sales representative(Asher Brink) praise for his excellent customer service and care. From the very first meet through to receiving my new car,Asher has made everything run as smoothly as ever. He was constantly in contact with me,very informative,sent me constant updates on status of my order,and then made the collection of my car very special….a moment I’ll always remember. Asher has a great character to make anyone feel very comfortable straight away,and has great product knowledge. He is a true asset to your company and I wish him all the best as he continues to add value to your business.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Asher was brilliant..
Asher was brilliant... patient and kind and very genuine, and this was the case for the person who did the handover of the car and also the manager who unveiled the car in the day of collection. Great team, great people.

Respuesta de Sytner Group - Sytner Maidenhead BMW
I am still suffering from the trauma…
I am still suffering from the trauma how I was treated by Maidenhead BMW. Maybe because I am black. Because I was treated unfairly. Purchasing a the 4. They have not even fitted the recall EGR properly. I am told take back to where got it. I am still in disbelief, how I was treated by Styner Group. You should of told the vehicle could not nevet be repaired. Now I am told I should find the funds replace what inherited from Styner!! I am very upset.

Respuesta de Sytner Group - Sytner Maidenhead BMW
M5 sport touring purchase 28/07/2023
When I collected my vehicle Melvin Heir completed the sale successfully and followed up with a call to ensure I was happy with car. I have subsequently called and left a message for him to contact me and also emailed but have not had any response which is a little disappointing as I have now received documentation from the DVLA which I am unsure whether I should forward to Syntner. I also requested a copy of the original advert as there was a query regarding adding an additional extra to the car. I also have received no handbook or vehicle information which I have since been told is normal procedure.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Excellent customer service
Excellent customer service. Helped answer everything I asked, even the silly questions! They really do go out their way to make sure you have a smooth and great experience.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Outstanding service
Outstanding service from Caolan for our brand new 218i purchase. Great pre purchase advice. Handover was detailed, undertaken without any rush and the care was amazing.
Highly recommended dealership.

Respuesta de Sytner Group - Sytner Maidenhead BMW
New friends at Sytner Maidenhead BMW!
Everyone at Sytner Maidenhead BMW made my experience pleasant. Carwyn and Livia were most helpful with the handover process - which made me feel 'at home'. I feel that I've made new friends at the Dealership….

Respuesta de Sytner Group - Sytner Maidenhead BMW
Purchased the car online and…
Purchased the car online and transaction could not have gone smoother. Car was a little late entering the UK but offered a demo vehicle until it arrived. Sytner keep me informed with regular updates and then delivered to my home and all the functions explained. Sytner Maidenhead Thank you

Respuesta de Sytner Group - Sytner Maidenhead BMW
I would like to thank Caolan for his…
I would like to thank Caolan for his hard work. He went out of his way to get me a test drive on a new BMW M5. Throughout the sale he was very professional and knowledgeable about the car. I would definitely recommend Caolan to anybody looking to buy a BMW from Sytner Maidenhead.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Very happy with my experience of buying…
Very happy with my experience of buying a new BMW from Sytner. Asher was very helpful and knowledgeable and kept me informed throughout.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Very helpful branch
Very helpful branch. Would have been good to have the same sales person I was dealing with to hand-over the vehicle, however the member of staff was very good. Hardly any fuel in the car, which not being local was a little stressful finding fuel for our 1 1/2 hour journey home, would have been a nice touch to have had some fuel.

Respuesta de Sytner Group - Sytner Maidenhead BMW
15 minutes agoI am very sad and…
15 minutes agoI am very sad and disappointed how I have been treated when i had given your dealership the opportunity. This not the way to treat a customer's. You tampered with my vehicle and promised to repair. Now pick up and get lost. That's Their wrong! I have had the issues since day one I purchased The 4. The new service manager has made clear he does not car. He has stated he told you. How can you guy's tamper with my vehicle, then I have been told why I have the issues. Come get your vehicle and get lost. That's not customer services. That's quite deadly or cold by Maidenhead BMW Sytner - sad, incredible behaviour.
Nice easy buy only issue still haven’t…
Nice easy buy only issue still haven’t got my second key for the vehicle they should have these before selling

Respuesta de Sytner Group - Sytner Maidenhead BMW
I would like to say thank you again to…
I would like to say thank you again to Megan Rhodes to lot of help she is really helpful and lovely person.
Also that is a good place if you looking for a good car i was driving down 3hour to get my beautiful car cuse just they had exactly what i was looking for.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Friendly and efficient service from…
Friendly and efficient service from Jeremy. Kept we well informed through the whole process and made the exchange as seamless as possible.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Helpful and professional
Kevin Moore was helpful and professional, and helped me find exactly the right car, quickly and easily.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Great car of course but also very good…
Great car of course but also very good service and detailed handover

Respuesta de Sytner Group - Sytner Maidenhead BMW
Excellent service when buying a new…
Excellent service when buying a new car, kept fully updated around build progress and very smooth handover. Very pleased with everything

Respuesta de Sytner Group - Sytner Maidenhead BMW
Best car buying experience
Thank you Jeremy Wilson at Sytner Maidenhead for the excellent experience today buying our new car. There was no hard sales of optional add-ons and no time pressure in finalising our decision. We are looking forward to taking ownership in a few months.

Respuesta de Sytner Group - Sytner Maidenhead BMW
Great communication all the way through…
Great communication all the way through the sale and friendly service

Respuesta de Sytner Group - Sytner Maidenhead BMW
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







