Tom was brilliant throughout the whole session. We spent hours choosing the car, test driving them and then going through all the paperwork and Tom was patient, knowledgeable and had a good sense of... Ver más
Localización
Cambiar localizaciónBolingbroke Way, BS34 6FE Bristol, GB
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Consulta las opiniones de los clientes
Great service from Sytner. Very smooth and easy pick up of our new car. Very happy with the professional service we had especially from Joe Watson and Arriz Yaqub. Definitely recommend this company.
I have sent several messages including completing the contact form online and contact form to start a conversation over WhatsApp with no response to book a MOT and winter check. I then called today, a... Ver más
Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... Ver más
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Información sobre la empresa
Escrito por la empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Información de contacto
Bolingbroke Way, BS34 6FE, Bristol, Reino Unido
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Awful customer service I tried for 3…
I tried for 3 days to phone the office to ask a question also left voicemail and WhatsApp messages with no return call or to let me know when car was ready after MOT test not blaming the girls on the office desk they were polite and helpful when I dropped my car off and picked up but when nobody bothers to return your calls and messages it’s not very professional at all

Respuesta de Sytner Group - Sytner Select Bristol
Felt looked after the entire time!
Felt looked after the entire time!

Respuesta de Sytner Group - Sytner Select Bristol
I came to buy a car from Sytner select…
I came to buy a car from Sytner select in Bristol and was met by Jamie Steele. What an absolute gentleman he was very Proffessional and answered all my questions.
He went over and beyond to make sure we got the best deal possible. We was seen within an hour and half, drove away very happy with our new car.
I believe Jamie is a great asset to the team here at Sytner.

Respuesta de Sytner Group - Sytner Select Bristol
Jamie Steele was 10/10
Jamie Steele was very polite! Answered all questions with confidence and served with a smile. I’ll be coming back for another vehicle and hoping to go through him again. Lovely to see great service.

Respuesta de Sytner Group - Sytner Select Bristol
Jasmine at the Bristol branch was…
Jasmine at the Bristol branch was great, very knowledgeable and helpful. Thank you Jas!

Respuesta de Sytner Group - Sytner Select Bristol
Polite professional experience from…
Polite professional experience from Alex and Harry p

Respuesta de Sytner Group - Sytner Select Bristol
Alex was great with helping me purchase…
Alex was great with helping me purchase my first car in the UK

Respuesta de Sytner Group - Sytner Select Bristol
Great experience
Great experience. Jasmine looked after us very well on both visits. We were very happy with the range and selection.

Respuesta de Sytner Group - Sytner Select Bristol
Jamie was professional and polite the…
Jamie was professional and polite the whole experience was easy, relaxed and quick. Would recommend
Thanks Jamie and team

Respuesta de Sytner Group - Sytner Select Bristol
Good prices but improvements to customer service
This dealership always have fair prices and help customers through sales. As my car failed its MOT just before Easter, i have not been updated with how long I will be without a car. The grandparents live over 80 miles away, so this has impacted being able drive off to see family for a few days before i return to work, or even setting myself out to do the weekly shopping. I have tried to call Sytner group a few times yesterday and today and no one was picking up the calls.

Respuesta de Sytner Group - Sytner Select Bristol
Served by Jamie took care of me while…
Served by Jamie took care of me while choosing the correct vehicle after previous bad luck with cars! Brilliant customer service

Respuesta de Sytner Group - Sytner Select Bristol
Copy the executive sales assistant was…
Copy the executive sales assistant was brilliant and explained everything on bying my car he even helped me on aftersales when I had to bring my car in for repair.
Give him a pay rise!@
Alan

Respuesta de Sytner Group - Sytner Select Bristol
A very painfree experience
A very painfree experience. I worry about female and having to buy a car, as I am worried I will get robbed as my knowledge is not great. Thanks to Jamie, Dan and Jason, I was able to walk away with an absolute beauty. They explained everything clearly, whilst ensuring they did not manxplain to me, checking I was happy at each step. I would highly recommend.

Respuesta de Sytner Group - Sytner Select Bristol
Very polite and willing to help you in…
Very polite and willing to help you in any way

Respuesta de Sytner Group - Sytner Select Bristol
Great service and very helpful from…
Great service and very helpful from Harry Pugh and Alex. Both went extra mile would highly recomend. Really happy with vehicle ( Range Rover).

Respuesta de Sytner Group - Sytner Select Bristol
Just bought a brand new car from Sytner…
Just bought a brand new car from Sytner Bristol. The sales team have been patient and helpful while we decided. Can’t comment on after sales yet.

Respuesta de Sytner Group - Sytner Select Bristol
Met Harris who was very helpful and…
Met Harris who was very helpful and professional. Would highly recommend him. Very knowledgeable. Great service by all

Respuesta de Sytner Group - Sytner Select Bristol
Colby was extremely professional
Colby was extremely professional, polite, friendly and informative. Gave us the time that we required. Would definitely recommend this company.

Respuesta de Sytner Group - Sytner Select Bristol
Seamless experience
I called Sytner Select Bristol on a Friday and spoke to Jasmine Woodward, as there was a car I was interested in but wasn’t sure if it would be entirely suitable. Jasmine was really polite, took me through everything and booked me to test drive the next day. Jasmine made sure the car was freshly valeted and waiting ready for me when I got there. The test drive went great, everything was explained really well and made super easy for me. It would have taken a lot for me to push the button on such a big purchase but I loved the car, I felt at ease and I found the best payment option for me. Fantastic experience. Well done Jasmine!

Respuesta de Sytner Group - Sytner Select Bristol
Toby was brilliant
Toby was brilliant, really helpful and clearly knew his stuff. He made everything simple and straightforward. Great service all round.

Respuesta de Sytner Group - Sytner Select Bristol
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