Sytner Group - Sytner Select Bristol Opiniones 

3129
TrustScore: 4.5 sobre 5

4,3

Bolingbroke Way, BS34 6FE Bristol, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom was brilliant throughout the whole session. We spent hours choosing the car, test driving them and then going through all the paperwork and Tom was patient, knowledgeable and had a good sense of... Ver más

Valorada con 5 estrellas sobre 5

Great service from Sytner. Very smooth and easy pick up of our new car. Very happy with the professional service we had especially from Joe Watson and Arriz Yaqub. Definitely recommend this company.

Valorada con 1 estrellas sobre 5

I have sent several messages including completing the contact form online and contact form to start a conversation over WhatsApp with no response to book a MOT and winter check. I then called today, a... Ver más

Valorada con 5 estrellas sobre 5

Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... Ver más

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Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

  • Bolingbroke Way, BS34 6FE, Bristol, Reino Unido

4,3

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(3129)

12.084 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful customer service I tried for 3…

I tried for 3 days to phone the office to ask a question also left voicemail and WhatsApp messages with no return call or to let me know when car was ready after MOT test not blaming the girls on the office desk they were polite and helpful when I dropped my car off and picked up but when nobody bothers to return your calls and messages it’s not very professional at all

9 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Mark, We sincerely apologise for the lack of communication you experienced following your MOT test. We appreciate your kind words about our office team and regret that this did not reflect the professional service we strive to provide. We understand how frustrating it must have been not to receive a timely response. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk to discuss your experience further. Kind regards, Sytner Select Bristol

Valorada con 5 estrellas sobre 5

Felt looked after the entire time!

Felt looked after the entire time!

11 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Lewis, Thank you ever so much for your kind words. We’re absolutely delighted to hear that you felt looked after throughout your experience with us at Sytner Select Bristol. Providing attentive and personalised service is something we truly value, and it’s wonderful to know this made a positive impression. Your feedback means a great deal to the entire team, and we hope to welcome you back again in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

I came to buy a car from Sytner select…

I came to buy a car from Sytner select in Bristol and was met by Jamie Steele. What an absolute gentleman he was very Proffessional and answered all my questions.

He went over and beyond to make sure we got the best deal possible. We was seen within an hour and half, drove away very happy with our new car.

I believe Jamie is a great asset to the team here at Sytner.

11 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you, Nav, for your kind words and for taking the time to share your experience. We are delighted to hear that Jamie provided such professional and attentive service, ensuring you received the best possible deal. It’s wonderful to know you were seen promptly and left happy with your new car. Jamie is indeed a valued member of our team, and your feedback is greatly appreciated. We wish you many enjoyable miles in your new vehicle.

Valorada con 5 estrellas sobre 5

Jamie Steele was 10/10

Jamie Steele was very polite! Answered all questions with confidence and served with a smile. I’ll be coming back for another vehicle and hoping to go through him again. Lovely to see great service.

11 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you so much, Maz, for your kind words and fantastic review. We’re delighted to hear that Jamie provided such a polite and confident service, making your experience a positive one. It’s wonderful to know you felt well looked after and appreciated the friendly approach. We look forward to welcoming you back for your next vehicle and hope Jamie can assist you again. Your support means a great deal to us. Thanks once again for choosing Sytner Select Bristol.

Valorada con 5 estrellas sobre 5

Jasmine at the Bristol branch was…

Jasmine at the Bristol branch was great, very knowledgeable and helpful. Thank you Jas!

2 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you very much for your kind words and positive feedback. We are delighted to hear that Jasmine provided you with knowledgeable and helpful service during your visit to our Bristol branch. It is always our aim to ensure every customer feels valued and well supported throughout their experience. We will be sure to pass on your thanks to Jas, who will be thrilled to know her efforts are appreciated. We look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Polite professional experience from…

Polite professional experience from Alex and Harry p

4 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Mr Ingram, Thank you very much for your kind words. We are delighted to hear that Alex and Harry provided you with a polite and professional experience. It is always our aim to ensure every customer feels valued and well cared for throughout their visit. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back to Sytner Select Bristol in the future. Kind regards, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Alex was great with helping me purchase…

Alex was great with helping me purchase my first car in the UK

4 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you very much, Don, for your kind words. We’re delighted to hear that Alex was able to assist you so well with purchasing your first car in the UK. It’s always our aim to make the process as smooth and enjoyable as possible, especially for those new to the country. Your feedback is greatly appreciated and serves as a wonderful encouragement to the team. We hope you’re thoroughly enjoying your new vehicle and wish you many happy journeys ahead.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. Jasmine looked after us very well on both visits. We were very happy with the range and selection.

4 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Christine, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jasmine looked after you so well during both visits and that you were pleased with the range and selection available. It is always our aim to provide excellent service and a wide choice to our customers. Your positive feedback is greatly appreciated, and we hope to welcome you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Jamie was professional and polite the…

Jamie was professional and polite the whole experience was easy, relaxed and quick. Would recommend
Thanks Jamie and team

3 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Tony, Thank you very much for your kind words and for taking the time to share your experience with Jamie and the team at Sytner Select Bristol. We are delighted to hear that the process was easy, relaxed, and quick, and that Jamie’s professionalism and politeness made a positive impression. Your recommendation means a great deal to us. We truly appreciate your support and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 3 estrellas sobre 5

Good prices but improvements to customer service

This dealership always have fair prices and help customers through sales. As my car failed its MOT just before Easter, i have not been updated with how long I will be without a car. The grandparents live over 80 miles away, so this has impacted being able drive off to see family for a few days before i return to work, or even setting myself out to do the weekly shopping. I have tried to call Sytner group a few times yesterday and today and no one was picking up the calls.

3 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you for your kind comments about our pricing and sales team, we really appreciate that. We’re very sorry to hear about the lack of communication regarding your vehicle following its MOT failure, especially at such an inconvenient time over the Easter period. We understand how disruptive this must be, particularly when it affects important plans like visiting family and managing day-to-day tasks. This is not the level of service we aim to provide, and we apologise for the difficulty you’ve had trying to reach us by phone. Please could you contact our service manager Nicola Berryman at nicolaberryman@sytner.co.uk and she will provide a direct response. Thank you for your patience, and we look forward to resolving this for you. Kind regards, Sytner Select Team

Valorada con 5 estrellas sobre 5

Served by Jamie took care of me while…

Served by Jamie took care of me while choosing the correct vehicle after previous bad luck with cars! Brilliant customer service

1 de abril de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Blake, Thank you very much for your kind words. We’re delighted to hear that Jamie provided you with brilliant customer service and helped you find the right vehicle after your previous experiences. It’s always our aim to make the car-buying process as smooth and enjoyable as possible. Your feedback means a great deal to us, and we’re pleased that we could restore your confidence in choosing a car. We hope you continue to enjoy your new vehicle for many miles to come. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Copy the executive sales assistant was…

Copy the executive sales assistant was brilliant and explained everything on bying my car he even helped me on aftersales when I had to bring my car in for repair.
Give him a pay rise!@
Alan

11 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Alan, Thank you ever so much for your kind words. We’re delighted to hear that our executive sales assistant provided such excellent support both during your purchase and with aftersales. It’s wonderful to know that his assistance made the process smoother for you. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you continue to enjoy your car and look forward to welcoming you back in the future. Best wishes, Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

A very painfree experience

A very painfree experience. I worry about female and having to buy a car, as I am worried I will get robbed as my knowledge is not great. Thanks to Jamie, Dan and Jason, I was able to walk away with an absolute beauty. They explained everything clearly, whilst ensuring they did not manxplain to me, checking I was happy at each step. I would highly recommend.

10 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Carla, Thank you so much for your kind words. We’re delighted to hear that Jamie, Dan and Jason made your car-buying experience straightforward and enjoyable. It’s wonderful to know you felt supported and respected throughout, without any unnecessary jargon. Your recommendation means a great deal to us. We hope you enjoy your new car and wish you many happy journeys ahead. Please do not hesitate to get in touch if you ever need anything further. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Very polite and willing to help you in…

Very polite and willing to help you in any way

31 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Ben, Thank you very much for your kind words. We are delighted to hear that you found our team polite and willing to assist in any way. It is always our aim to provide a welcoming and helpful experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to everyone at Sytner Select Bristol. We look forward to the opportunity to assist you again in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Great service and very helpful from…

Great service and very helpful from Harry Pugh and Alex. Both went extra mile would highly recomend. Really happy with vehicle ( Range Rover).

30 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Derrick, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Harry Pugh and Alex provided great service and went the extra mile to assist you. It’s wonderful to know you are really happy with your Range Rover. Your recommendation means a great deal to us. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 4 estrellas sobre 5

Just bought a brand new car from Sytner…

Just bought a brand new car from Sytner Bristol. The sales team have been patient and helpful while we decided. Can’t comment on after sales yet.

30 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you for your kind words and for choosing Sytner Select Bristol for your new car purchase. We’re delighted to hear that our sales team were patient and helpful throughout your decision-making process. We hope you enjoy your new vehicle and that it meets all your expectations. Should you require any assistance or have any questions in the future, please do not hesitate to get in touch. We look forward to supporting you with any after-sales needs when the time comes.

Valorada con 5 estrellas sobre 5

Met Harris who was very helpful and…

Met Harris who was very helpful and professional. Would highly recommend him. Very knowledgeable. Great service by all

29 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you very much for your kind words, Jan. We are delighted to hear that we provided you with such a helpful and professional experience. It’s wonderful to know that his knowledge and the service from the entire team met your expectations. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back to Sytner Select Bristol in the future.

Valorada con 5 estrellas sobre 5

Colby was extremely professional

Colby was extremely professional, polite, friendly and informative. Gave us the time that we required. Would definitely recommend this company.

27 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Rona, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Coby was professional, polite, and informative throughout your visit. It’s wonderful to know you felt well supported and that you would recommend Sytner Select Bristol. Your feedback is greatly appreciated and motivates us to maintain the highest standards of service. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Bristol Team

Valorada con 5 estrellas sobre 5

Seamless experience

I called Sytner Select Bristol on a Friday and spoke to Jasmine Woodward, as there was a car I was interested in but wasn’t sure if it would be entirely suitable. Jasmine was really polite, took me through everything and booked me to test drive the next day. Jasmine made sure the car was freshly valeted and waiting ready for me when I got there. The test drive went great, everything was explained really well and made super easy for me. It would have taken a lot for me to push the button on such a big purchase but I loved the car, I felt at ease and I found the best payment option for me. Fantastic experience. Well done Jasmine!

28 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Thank you so much, Ashley, for your wonderful review. We’re delighted to hear that Jasmine provided such a polite and thorough service, making your experience stress-free and enjoyable. It’s fantastic that you felt at ease throughout the process and found the perfect payment option for your new car. Your kind words mean a great deal to us and Jasmine. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Toby was brilliant

Toby was brilliant, really helpful and clearly knew his stuff. He made everything simple and straightforward. Great service all round.

28 de marzo de 2026
Opinión espontánea
Logotipo de Sytner Group - Sytner Select Bristol

Respuesta de Sytner Group - Sytner Select Bristol

Dear Martin, thank you ever so much for your kind words. We’re delighted to hear that we provided you with such brilliant and straightforward service. It’s always our aim to make the entire process as simple and enjoyable as possible, so it’s wonderful to know this was your experience. Your feedback means a great deal to us and encourages the whole team to continue delivering excellent service. We truly appreciate you taking the time to share your thoughts. Warm regards from everyone at Sytner Select Bristol.

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