The process of recharging your recharging a rechargeable card has definitely become much faster. I use this card a lot for calling family who live in several different countries as it is the most c... Ver más
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Consulta las opiniones de los clientes
Morning Sid reply to your reply the advert stated 12 go and unlimited calls and text not what you offered was 3000 calls and text I have a photo shot if you want it also I phoned customer service 3 t... Ver más
La empresa ha respondido
Yesterday, I bought a card and tried to use it with my family who are in another country. I dialed several times, but the calls wouldn’t connect. When the call did connect, it went to an automate... Ver más
This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I... Ver más
Información sobre la empresa
- Proveedor de servicios de telecomunicaciones
- también en la categoría
- Compañía telefónica
- Servicio de telefonía e Internet
Escrito por la empresa
Talk Home Calling Cards are used by millions of people to make cheap international calls to over 200 destinations around the world. Calling Cards can be purchased at retail outlets, online or in the form of rechargeable cards. Our rechargeable cards are a much more planet friendly option, include reward points and are generally easier and faster to use than the standard calling cards. With over 25 years experience in the industry, we have worked hard to build long-lasting relationships with key suppliers and leading international calling network operators to offer high quality calling and mobile recharge services to our customers. Talk Home - Closer Than You Think!
Información de contacto
Anchor Brew House 50 Shad Thames, SE1 2LY, London, Reino Unido
- +44(0)330 993 7339
- cs-cards@talkhome.co.uk
- www.talk-home.co.uk
2,9
Medio
172 opiniones
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Ha contestado el 85% de las opiniones negativas
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‼️Please do not purchase these cards
‼️Please, Do not buy!! Warning ⚠️ the cards do not work and you cannot get your money back.
11 de junio de 2024
Opinión espontánea
Easy to use
Easy to use . Cheap ways to call and earning points . Absolute cheaper ways to call abroad rather than using your mobile . What’s not to like ?!
8 de junio de 2025
Opinión espontánea
Incorrect access numbers access number connects me to the…
The access number connects me to the RAC! My son has attempted to use the card from Italy landline to call the UK. It will not connect. I am trying to find out if there is a none toll number he can call to access the service and then put in his pin rather than the toll free number. Talk home say their opening times but when I am calling in these times the phone goes dead. Please can anyone at Talk home assist as the information provided up to now does not work from Italy or UK????
7 de junio de 2025
Opinión espontánea
Don't purchase
I purchased the card today .when I made the call with the pin given to me I had no luck with the call I tried the number numerous times but the phone goes silent.i then called the number on the website ,which they told me I they have nothing to do with talking home but I should contact them directly( this call lasted 15 mins what a waste of money and time) I then called talk home and told the person what my problem was they listened to the problem and put me on hold I was then on hold for 20 mins when some picked up the phone they asked me what happened I then told them then they also put me on hold after 14 minutes they cut me off.
I tried to call again where I explained what just happened no sorry no nothing they heard what had happened and hung up.not sure what country it was sounded like India but my phone bill is going to cost more than the price of the calling card I purchased.dont waste you time.
27 de mayo de 2025
Opinión espontánea
DONT BUY THIS nonsense.
DONT BUY THIS nonsense.
Full of scam.
I purchased vouchers from.paypoint. everytime I try to call international, it's say daily UK number.
When i try contacted thier fraud department, apparently they are not available to tle the call any time.
1 de mayo de 2025
Opinión espontánea
A scam company
Do not under ANY circumstances purchase anything from Talk Home. I bought calling card, but wasn't given the pin or any details of the card. I reached out asking about a refund and didn't receive a response. It's a total scam. Stay well away!
10 de abril de 2025
Opinión espontánea
This company refused to refund me after…
This company refused to refund me after me a pin that wouldn’t work. I called their customer service times without numbers yet my refund was not processed. Very horrible company, bunch of scammers. I regret ever heard buyer calling card from them. Please do not patronise.
17 de marzo de 2025
Opinión espontánea
I was sent 6 digit verification code
I was sent 6 digit verification code, but the box only have 4 to verify the code sent, which do not make any sense. I was unable to complete my task. Very frustrating to say the lease.
3 de febrero de 2025
Opinión espontánea
No concept of sticking to deadlines
No concept of sticking to deadlines. Card arrived over 1 week after the order. Poor service and poor response too
24 de enero de 2025
Opinión espontánea
Unable to use keypad to select menu…
Unable to use keypad to select menu options when calling my overseas bank. Helpdesk was useless. Waste of money. Refund given after this review was posted.
3 de enero de 2025
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Richard,
Thank you for your feedback. We'd like to clarify that the numbers you attempted to call were categorized as premium numbers, which our service does not support due to undefined rates. This was communicated to you via email, where a refund was not initially requested. After your review, our team reached out, investigated, and processed the refund upon your request.
We value genuine feedback and strive to resolve customer concerns promptly. Thousands of customers enjoy seamless service, and we aim to maintain the highest standards for all.
Best regards,
Abraham
Call straight forward
Easy to use, straight forward connection for calls abroad. Safe payment and automatic recharge available. Good rate for calls abroad. I am a very happy customer! Thank you
21 de diciembre de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Hi Nimra,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service straightforward, reliable, and cost-effective for international calls.
Your satisfaction is our priority, and it's great to know that our features like safe payment, automatic recharge, and competitive rates are meeting your expectations.
Thank you for choosing Talk Home, and we look forward to continuing to serve you!
Best Regards,
Sid
It is no possible to make contact with…
It is no possible to make contact with Russia.
16 de diciembre de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Hi Елена Горст,
Please connect with us directly to get the issue sorted, We requested you to provide the details but you have not responded. We are available to get it sorted for you.
Best Regards,
Sid
Brilliant service!
Brilliant service!
At the touch of a button one can recharge from different accounts anywhere!
Thank you 😊 🙏
6 de octubre de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Prakash Raudhay,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our service easy to use and convenient for recharging from anywhere. Our goal is to provide a seamless experience for our customers, and it's rewarding to know we met your expectations.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support!
Best regards,
Andy
I locked out of my account even though…
I locked out of my account even though I had credit. No help from customers' Service.
17 de septiembre de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Clarise,
Thank you for your feedback, and I’m truly sorry to hear about the trouble you've had with your account. It’s concerning that you were locked out despite having credit, and that our customer service team wasn’t able to assist you promptly.
We want to resolve this as quickly as possible. Please reach out to us with your account details, and we’ll ensure that your account is reinstated and the issue is resolved. You can also try to re-login now or try resetting the password once.
We apologize for the inconvenience and appreciate your patience.
Best regards,
Sam
Saves me a fortune.
Saves me a fortune as the wife is never off the phone to her sister in the US and mate in France.
24 de julio de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear David Monk,
Thank you for your wonderful feedback! We're thrilled to hear that Talk Home calling cards are helping you save money and keep your connections strong. It’s great to know that our service is making it easier for your wife to stay in touch with her sister in the US and her friend in France without breaking the bank.
We appreciate your support and are always here to help if you need any assistance. If you have any further questions or need support, please feel free to reach out.
Best regards,
Sam
Can't see usage history
Overall happy with service - however you can't see your usage history or itemized calls you made. If they would allow customers to have access to see the calls they were charged for I would recommend them
11 de julio de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Sam
Thank you for your feedback and for sharing your experience with Talk Home Calling Cards. We’re delighted to hear that you are overall happy with our service.
We understand the importance of being able to view your usage history and itemized calls. Your suggestion is valuable, and we appreciate you bringing this to our attention. We are always looking for ways to enhance our service and provide the best experience for our customers.
Please know that we are working on improving our features, and your feedback will be shared with our development team. If there are any other suggestions or concerns you have, please feel free to reach out to us.
Thank you for choosing Talk Home. We hope to continue serving you and earn your recommendation in the future.
Best regards,
Sid
Respuesta de Talk Home Calling Cards
Dear Matt Embra,
Thank you for your wonderful review!
We are delighted to hear that you have been using Talk Home for years and find our service simple and hassle-free. Your loyalty and satisfaction mean a lot to us.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home!
Best regards,
Sam
Exceptional service
Very good experience with Michael, who dealt with my enquiry promptly and very effectively. This is why I use talkhome.
24 de junio de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Uche,
Thank you for your wonderful feedback!
We are delighted to hear that Michael was able to deal with your enquiry promptly and effectively. Providing excellent customer service is a top priority for us, and it's great to know that Michael's assistance is a key reason why you continue to use Talk Home.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home calling cards!
Best regards,
Sam
I find this an excellent service
I find this an excellent service. Always so easy and value for money.
13 de junio de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear CE,
Thank you for your fantastic review!
We are thrilled to hear that you find our service excellent, easy to use, and great value for money. Your satisfaction is our top priority, and it's wonderful to know that we are meeting your expectations.
If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Talk Home calling cards!
Best regards,
Sam
I couldn’t not use the pin and ended up…
I couldn’t not use the pin and ended up losing money on the card.
13 de mayo de 2024
Opinión espontánea
Respuesta de Talk Home Calling Cards
Dear Merhawi Gebre,
We're sorry to hear about your experience with the pin on your Talk Home calling card. We understand how frustrating it can be to encounter difficulties when trying to use our services.
Please accept our apologies for any inconvenience this has caused you. We're committed to ensuring that our customers have a positive experience with our calling cards, and we would like to assist you in resolving this issue.
If you could provide us with more details about the problem you encountered, such as the specific error message you received or the steps you took to use the pin, we would be happy to investigate further and help you recover the lost funds.
Additionally, if you haven't already done so, please contact our customer support team so that we can assist you in resolving this matter as quickly as possible.
Once again, we apologize for any inconvenience this has caused you, and we appreciate your feedback as it helps us improve our services for all our customers.
Best regards,
Sam
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