Ordered a water drinker and a feeder for our new little flock of bantams, they arrived beautifully packaged and bang on time. Amazing value( I have actually seen both items elsewhere for a heck of a... Ver más
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Consulta las opiniones de los clientes
Have bought from Tanner Trading a couple of times. Never had an issue ..very easy from start to finish and good communication from order to delivery . I don’t think they use Evri either which is alwa... Ver más
The products received where of very good quality, I would have given 5 stars but I thought from time off ordering to receiving my first email about delivery was a little slow. This was my first time o... Ver más
Put an order in for my son’s main Christmas present 2 nearly 3 weeks before Christmas. Had confirmation email but hadn’t received dispatched email. A week before Xmas we phoned them and they promised... Ver más
La empresa ha respondido
Información de contacto
Tanner Trading, Miller Business Park, Station Road, Cornwall, PL14 4DA, Liskeard, Reino Unido
- 01579321703
- sales@tannertrading.co.uk
- www.tannertrading.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 58% de las opiniones negativas
Suele responder en menos de 48 horas
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Excellent price packaged well
Excellent price packaged well, 1st class service.
It was easy to place my order
It was easy to place my order, and the product arrived the next day, well packed. Great service thanks.
a good all round experience
a good all round experience , product is excellent slug traps are taking a lot of slugs out every night , wish i had a bought them last year , product came in speedy delivery in very good packaging good condition , good value , good service , thank you Tanner trading ,
The order came quickly
The order came quickly. Th price was very competitive. The boxes were not in good condition on arrival but the furniture was fine.
Honest trustworthy dealers
Honest trustworthy dealers, will use again
I can say I was absolutely delighted…
I can say I was absolutely delighted with purchasing from Tanner Training. They sorted order out very fast and delivery was fast as well,
Simple transaction efficiently dealt…
Simple transaction efficiently dealt with.
Found this website by accident and…
Found this website by accident and found loads of items that solved me time searching. Great Value and quality on all the items I purchased. I have saved them into my favorites to save time searching.
The delivery was prompt and communication was excellent.
Strongly recommend
Happy Grandson!
Speedy despatch and perfect attachment for the Rolly John Deere tractor.
Good company, knife of excellent quality
Order easily placed online. Communication from tanner Trading about order receipt and shipment date was good. The knife ordered is excellent and great for day to day use about the farm. Thank you Tanner Trading.
⭐☆☆☆☆
⭐☆☆☆☆
I would not recommend Tanner Trading based on my experience.
I ordered a poultry transport cage after carefully reviewing the dimensions and photographs shown on the company's website. When the cage arrived, it quickly became apparent that the product supplied did not match the item advertised online. The dimensions and photographs on the website were incorrect and misleading. Comparing the website images with the cage supplied clearly showed that the product was not as advertised.
The cage was also poorly packaged and arrived damaged. For an item costing around £100, I expected much better packaging and quality control. No assembly instructions were included, making the situation even more frustrating.
I contacted Tanner Trading to explain the problem and provided evidence showing the discrepancies between the advertised product and the cage received. Instead of investigating the matter properly, my concerns were dismissed. I was told there was nothing wrong with the cage despite the damage and the differences between the website listing and the item supplied.
Customer service was extremely disappointing. My phone calls were ignored, communication was poor, and my request for a replacement cage was refused. Rather than trying to resolve the issue, the company appeared more interested in denying that a problem existed.
The entire experience left me with very little confidence in the company. Accurate product descriptions, proper packaging, and professional customer service are basic expectations when purchasing online. Unfortunately, Tanner Trading failed on all three counts in my case.
Based on my experience, I would advise potential customers to proceed with caution and carefully check any product specifications before ordering.

Respuesta de Tanner Trading
Recommended
My second purchase. Good website, prompt delivery, good value. Recommended.
The company has excellent customer…
The company has excellent customer service. My order was dealt with quickly and despatched quickly.
I wish I had read the reviews
I wish I had read the reviews before ordering.
The order was stressful from start to finish. The tracking information provided did not appear to correspond with my delivery details, which initially led me to believe the item had not been delivered at all. I contacted the company and received no response, ultimately having to open a PayPal dispute.
When the parcel finally arrived, the condition of the item was completely unacceptable.
The canopy was advertised and sold as a brand new Lay-Z-Spa product. However, the box arrived heavily re-taped with multiple layers of brown tape and appeared to have been re-packaged. Upon opening it, I found dirt and mud on the contents and packaging, and several of the poles showed signs of rust/corrosion. The item was filthy and clearly not in the condition I would expect when purchasing a new product.
I have photos of the packaging and contents, including the condition in which the item arrived.
The product has now been returned to the box and I have requested a full refund through PayPal.
Based on my experience, I would not purchase from this company again.
Update - In reply to your comment on this. The issue is not the email or the delivery time. The issue is the second hand damaged product that you sent to me. This is unacceptable

Respuesta de Tanner Trading
Terrible company, do not buy
Ordered electric fencing. kept waiting, nothing. Emailed and asked where my item was. To be told that they take 5-7 days just to dispatch!! I asked for my item to be cancelled as this was just too long, I needed the item. No response! Thursday came and went and still no email advising on my item.
Now I'm having to ask my bank for help!! bloody ridiculous, totally regret using this company never ever again.
Regarding the reply below.
When i ordered i clicked on free delivery. There was no time on how long this would take. My assumption of standard delivery 2- 4 days. I definitely would not have continued with my order had I know it would take 7 days for delivery and another 7 just to dispatch!!
Why ignore my email asking for a cancellation. Why withhold my money? I was told it takes the company 7 days just to dispatch an item!!! Very very poor service. Wish I'd checked trustpilot before as the company has a terrible reputation. Do not use. My bank is aware! Just hope I get my money back. All I wanted was some electric fencing. A different company I used took 4 days from order to arrival at my house! Yep that was free delivery to as over a certain amount. Ordered 22nd of April. No fencing and still no money in my account. Been told 72 hours 🤞🤞

Respuesta de Tanner Trading
Avoid This Company
I placed an order for sheep supplies on 11 March. It was not dispatched until 18 March and when it arrived one of the items was missing. There was a handwritten scrawl saying ‘to follow’ but that is the only communication I have received. I have tried to contact the company via their website and by phone but have had no response to my messages and the phone is never answered. It is the first time I have ordered from Tanner Trading and it will definitely be the last!

Respuesta de Tanner Trading
Damaged item delivered but sorted
Damaged item delivered. But despite some delay the matter was resolved through sending a replacement. As such was satisfied with the outcome. When eventually getting through on the phone I was helped by a very pleasant lady. Thank you.
Poor service
Poor service. Order placed 12 days ago and still not received. Customer service will not answer their phones or reply to emails.
Would not use again or recommend
I had a very good experience with this…
I had a very good experience with this company.
They were very helpful with my questions before I bought.
Delivery was good, all well packed. I had to return one part and was quickly refunded.
Will use again. Thank you.
Poor customer care They use FedEx who repeatedly…
They use FedEx who repeatedly misdeliver and tanner trading located my product and basically told me the area and go find my product myself . Its a large item and im disabled
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