Used to be the best, now, terrible, ordered 24 cans, they go out of date in 19 days, rang and was told I would receive a refund today, no reply to email and obvs blocked my number when I tried to call... Ver más
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Consulta las opiniones de los clientes
I found out about Tapp’d cocktails through a friend during lockdown and I have ordered from them plenty of times since! The cocktails are delicious (plenty of alcohol content, not just fruit juice) an... Ver más
We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had ma... Ver más
La empresa ha respondido
Have given these cocktails as gifts, well received by my daughters friends who have turned 18 this year, makes a nice change to a bottle of fizz, cellophane four bottles with ribbon and tasting notes.... Ver más
Información sobre la empresa
Escrito por la empresa
Tapp’d Cocktails is a family run, Essex-based ready to drink bottled cocktail company. We launched in 2019 with a goal to shake up the ready to drink cocktail industry, since then we have taken the UK by storm and seen great success with our local home delivery service as well as supplying our trade partners nationwide. We are proud of our reputation for great customer service and the quality of our drinks which we develop with industry experts, our supply chain partners and our loyal customer base who we like to collaborate with in every new drink development and then launch for your enjoyment allowing you to #wakeshakeserve and enjoy within 20 seconds.
Información de contacto
35 Progress Road, Tappd Cocktails, SS9 5PR, Leigh On Sea, Reino Unido
- 01702936500
- sales@tappd.co.uk
- www.tappdcocktails.com
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service is very quick to…
Customer service is very quick to resolve any issue with delivery. Products are always great.
Fast and efficient order and delivery…
Fast and efficient order and delivery service and outstanding customer service
Really poor quality
Really poor quality, when I gave the feedback, was met by really poor customer service and very Rude member of staff called Cathrine with pretty extreme views

Respuesta de tappd.co.uk

Respuesta de tappd.co.uk
Decent drinks, poor customer service
Placed an order for the 'ultimate cocktail kit'. Delivery was delayed (an issue with DHL not Tapp'd). The cocktails were pretty good, however the bar blade was missing.
Submitted the contact form on the website on New Year's Eve, but had no response despite their office being open for the last few days, hence the score - had they responded and put it right, they would have had 4 stars.
The cocktails are good (not amazing - but decent), but conscious of the poor customer service which would put me off ordering again, as clearly they are not interested in resolving issues.

Respuesta de tappd.co.uk
This is my first order straight from…
This is my first order straight from you and I can’t give a review as I haven’t received it as yet and no notice of when I should receive it
Ordered a number of times
Ordered a number of times, no issues and good delivery times. My last order was 22nd December and they arrived on the 24th - very impressed. Thank you.
Fantastic!
Been buying from tappd for a couple of years, always as gifts so had never tried them personally. Decided this year to treat myself for some holiday cocktails over the festive period. I had missed the guaranteed Christmas delivery by a day however they were out for delivery on Christmas eve which I thought was amazing service, however dhl couldn't find the address (no fault of tappd), I rescheduled delivery from 27th and they were delivered so still delivered in time for when I needed them (NYE), order was perfect, they taste amazing (i had to sample of course) and i can say I'll definitely be ordering again!
Perfect,quick delivery
Perfect,quick delivery
I left it late ,but still arrived before Christmas
Thank you
Trusted cocktail
Very quick delivery and the cocktails taste amazing. Brilliant flavours and so easy to drink and has a good wee kick to then. Would highly recommend 10/10
Still waiting to receive my order
Delicious cocktails delivered by Tappd
Delicious cocktails delivered by Tappd, arrived within a few days of ordering.
I10% great customer service
I made order through QVC when they had a foodie thing day.
I contacted Tapp'd advising that their tracking number says Delayed - The DHL website shows the delay, not why the delay. Contacted DHL no response
Contacted Tapp'd Email received from them the parcel is out for delivery today. This morning DHL advised of the same.
Why oh why are these delivery companies letting the sellers down. Making promises re delivery they cannot maintain.
100% thank you to Tapp'd for your customer service and prompt reply. Will I order again.
Yes, for now cannot comment on the taste etc, these are Xmas gifts will review after they are used.
Excellent gift and cocktails
Excellent gift and cocktails. Really disappointed though that the gift note was not included in the box so the recipient had no idea who it was from which spoilt it.
I have been a loyal customer for years…
I have been a loyal customer for years and loved a tappd cocktail. But this time when ordering I had same issue as someone else saying they can only ship at additional cost of over £15. I also stay in mainland Scotland which no way I’m paying for. Asked for refund still waiting.
So maybe should change your choice of courier because this is terrible and definitely loosing customers because I will not try to order or buy cocktails as again. Very very disappointed
Fantastic cocktails
If you like cocktails, these are the BEST! I have tried many cocktails and these come out tops. They taste lovely. Please try them.
CHEERS
JUST RECIEVED MY DELIVERY OF 48 COCKTAILS AND HAVE BEEN USING TAPPD SINCE THE BEGINNING OF THEIR JOURNEY AND DELIGHTED WITH THE QUALITY OF THE COCKTAILS
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