tappd.co.uk Opiniones 

225
•
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Used to be the best, now, terrible, ordered 24 cans, they go out of date in 19 days, rang and was told I would receive a refund today, no reply to email and obvs blocked my number when I tried to call... Ver más

Valorada con 5 estrellas sobre 5

I found out about Tapp’d cocktails through a friend during lockdown and I have ordered from them plenty of times since! The cocktails are delicious (plenty of alcohol content, not just fruit juice) an... Ver más

Valorada con 5 estrellas sobre 5

We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have given these cocktails as gifts, well received by my daughters friends who have turned 18 this year, makes a nice change to a bottle of fizz, cellophane four bottles with ribbon and tasting notes.... Ver más

Información sobre la empresa

  1. Fabricante de alcohol

Escrito por la empresa

Tapp’d Cocktails is a family run, Essex-based ready to drink bottled cocktail company. We launched in 2019 with a goal to shake up the ready to drink cocktail industry, since then we have taken the UK by storm and seen great success with our local home delivery service as well as supplying our trade partners nationwide. We are proud of our reputation for great customer service and the quality of our drinks which we develop with industry experts, our supply chain partners and our loyal customer base who we like to collaborate with in every new drink development and then launch for your enjoyment allowing you to #wakeshakeserve and enjoy within 20 seconds.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

225 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(225)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

These cocktails taste amazing

I have ordered from this company a few times and have never had any problems. The products are always well packaged and I’ve been able to track the delivery. One set I ordered the glasses that came with the set were out of stock, somebody rang me to let me know and let me choose which alternative I would like, they were very helpful and recommended which alternative glass would maybe be a best choice to go with the drinks in the set.
Most of all these drinks taste delicious and all of my friends that have tried them love them too

5 de agosto de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review! We are glad to hear we have gone down a treat with your friends!

Valorada con 5 estrellas sobre 5

Best cocktails for at home or a party

Best cocktails for at home or a party. The taste are as if you are in a cocktail bar, every party we host these guys always deliver the best cocktails. Thank you

30 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review Kev, that's exactly what we were going for when creating our cocktails!

Valorada con 5 estrellas sobre 5

Taste amazing

Taste amazing, Brilliant service.

3 de agosto de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review Joe!

Valorada con 5 estrellas sobre 5

Amazing

Amazing , nothing else to describe it as!

2 de agosto de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review, it means the world to us!

Valorada con 5 estrellas sobre 5

Top drawer

Top drawer, really tasty and good value.

6 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review!

Valorada con 5 estrellas sobre 5

Obsessed!!

Obsessed!!
The best cocktails ever 😍😍

1 de agosto de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you Annie, we really appreciate it!

Valorada con 5 estrellas sobre 5

Great selection, amazing cocktails

I order from Tapp’d cocktails every birthday party or event I host and their cocktails are always the first to go! Love the wide selection they have and delivery’s always quick. Even been able to pick them up before when I’ve left it too last minute to order which is handy!

19 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review! We agree these are perfect for all gatherings!

Valorada con 5 estrellas sobre 5

6 stars if I could

Lovely friendly staff excellent delivery time, and the cocktails Are excellent have ordered with them many times.and will continue to do so, keep up the good work everyone

26 de julio de 2024
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Respuesta de tappd.co.uk

Thank you for your review!

Valorada con 5 estrellas sobre 5

Amazing cocktails!

Amazing cocktails! Really easy to put together or keep in the fridge for a warm day. Owner really knows what people want and he puts that above everything! Definitely recommend :)

20 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review!

Valorada con 5 estrellas sobre 5

Ordered products for a party

Ordered products for a party! Arrived on time! Absolutely loved the cocktails! Will be ordering again!! Fabulous!! 5 star products and service!! Well done Tappd

1 de agosto de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review!

Valorada con 5 estrellas sobre 5

Tappd Salted Caramel Colada!

We have bought online a few times and purchased bottles when we have found them locally, any issues we may have had online were dealt with very quickly and above expectations not that we have had many, only the once!
The reason for the review now is because some of the new flavours are stunning. Not a personal fan of the cans (not strong enough) but the bottles are wonderful.
The new salted caramel colada sounds unusual but it is blooming amazing.

10 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Mike,

Thanks for the review! We hope you enjoyed our Limited Edition Salted Caramel Colada

Valorada con 1 estrellas sobre 5

don’t bother

I ordered on Monday by Friday nothing , phoned and oh I’m so sorry they have been damaged in transit and we will get another box over to you … I’m five mins down the road I said I need them for a party tomorrow will they be here if not I can pick them up … yes
Were they … no in fact not till Tuesday why Thankyou for that ! Not even an apology oh well won’t be doing that again and to think I have hundreds of customers too ! Bad communication
In reference to your reply ??? You have terrible customer service. You don’t answer emails and again I’m five mins down the road I could of come and got them ! Nothing to do with your delivery server it’s you

1 de julio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Lindsey,

We apologise to read that your parcel was damaged in transit and for the delay in the replacement being sent. Rest assured we are working extremely hard to resolve all issues with damaged parcels caused by DHL.

Valorada con 2 estrellas sobre 5

Didn’t receive the refund promised

Made an order in the Thursday and paid for a Saturday delivery didn’t turn up when I called up they said I’d receive a refund in postage and 25% refund on the order due to the issue, I’ve rang twice and emailed a number of times and they tell me they will do it straight away and the emails they just don’t respond to them

17 de junio de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Rachael,

I apologise for the delay in our team responding to your emails. From reading the email chain I can see that this has now been resolved.

Valorada con 1 estrellas sobre 5

Got a voucher for 6 cocktails and an…

Got a voucher for 6 cocktails and an online escape room as part of Virgin Experiance Days.
Clicked the link on the voucher to email the escape room company which all went through fine.
Clicked the link on the voucher to email Tapp'd and filled in the required details. They then came back saying the voucher code was wrong. My mistake - I emailed them the wrong code. I then sent the correct code over 2 days ago and am yet to get a reply. I've followed up and still not got a reply.

13 de mayo de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Emma,

I apologise for the delay in responding to your email. I can see from the email chain that this has now been resolved.

Valorada con 2 estrellas sobre 5

Poor customer service

I’ve purchased from Tappd a few time now and was happy with their service and products, this was until I asked for their support in potential fraudulent activity around my email address and potential phishing emails in the name of Tappd. I have emailed them twice and left voicemail messages but they just don’t respond, my experience is they don’t answer the phone either. This has soured my perception of this company now and I am now reluctant to purchase from them.

15 de marzo de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Andrea, I cannot seem to find any email regarding this matter, nor have we had any phone calls regarding this. Can I confirm you have been emailing our customer service team at sales@tappd.co.uk?

Valorada con 5 estrellas sobre 5

Gorgeous cocktails

Received cocktails as an experience gift gorgeous taste really pleased with purchase my favourite was pina colada will definitely order again.

19 de enero de 2024
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review!

Valorada con 1 estrellas sobre 5

Gone downhill

Used to be the best cocktails about now they taste like the watery all inclusive cocktails abroad won’t be getting these again

9 de diciembre de 2023
Opinión espontánea
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Respuesta de tappd.co.uk

Hi Brett,

We are sorry to read this! Our recipes have had major changes since December. I would love to change your opinion on the matter.

Valorada con 5 estrellas sobre 5

High quality

I had an issue in receiving my order. The customer servicecwas second to none and couldn't do more to resolve. Once I did receive my order the cocktails were lovely. My favourite was the mojito. Very authentic, tasty and enjoyable. Good trustworthy company with a very high quality product

18 de octubre de 2023
Opinión espontánea
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Respuesta de tappd.co.uk

Thank you for your review!

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