Enjoyed the whole experience in general but took a while to get started. Had to queue up at the front desk several times to just get the game started (which I felt could have been avoided if staff sor... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónStar City, Watson Road, Birmingham, B7 5SB Birmingham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
First time going here travelled from Wolverhampton. Parking was not easy very busy! We were late but still had a lane straight away. Valentine’s Day so we were anticipating a level of waiting but no w... Ver más
La empresa ha respondido
Really easy to navigate the webpage - clean and friendly - bowling alley pc easy to use and fun to out your own photos on, easy to put the bumpers on. Couldn’t get the Wi-Fi to work to order drinks an... Ver más
La empresa ha respondido
Great place to bring the family staff very friendly and helpful my wife is blind and was made to feel very welcome everything was done to make her experience a pleasant one
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin Birmingham Star City lives inside the Star City leisure complex, just off the M6 and a few minutes from the city centre, Aston and Nechells — easy reach whether you’re driving in or hopping the bus. With 28 bowling lanes and fantastic lane light effects, we’re one of Birmingham’s biggest bowling spots. Plenty of room. Loud music. Pins that won’t know what hit them. And it’s not just bowling. We’ve got two private karaoke rooms (sing like nobody’s watching), Houdini’s Escape Rooms for the problem-solvers, pool, table tennis, air hockey and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Birmingham, sorted.
Información de contacto
Star City, Watson Road, Birmingham, B7 5SB, Birmingham, Reino Unido
- 0333 034 6100
3,8
Muy bueno
140 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tuesday 2 for 1 drinks & bowling deal very good value!
We visit sometimes on the 2 for 1 Tuesday deal which is excellent value. Can't remember the last time I paid £2.60 for a pint lol. The bowling area has been updated and improved and offers a nice environment. Drinks table was rather wonky so didn't use it but apart from that, all good. And I won! X
3 de marzo de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Carol, thank you so much for the 5* rating of Tenpin Birmingham Star City. We are so pleased to hear that you had a fantastic experience and got to take advantage of our Tuesday offer. We would love to see you back again for another striking time!
Take care,
Kirsty
The bowling alley was slanted
The bowling alley was slanted. Staff quite unhelpful.
19 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hello Anon,
Thank you for taking the time to rate Tenpin Birmingham Star City 2 stars. We are sorry that you found the alley slanted and that the staff were unhelpful. We hope that your next visit is a 5 star experience. All the best ~ Laura
Respuesta de Tenpin - Birmingham Star City
Hello Pankaj,
Thank you for taking the time to rate Tenpin Birmingham 5 stars. We are overjoyed to hear that you had a great family experience at our venue. We look forward to welcoming you back again soon for another 5 star family event. All the best ~ Laura
First time going here travelled from…
First time going here travelled from Wolverhampton. Parking was not easy very busy! We were late but still had a lane straight away. Valentine’s Day so we were anticipating a level of waiting but no waited five minutes for our alcoholic drinks. Was fun games,had food after within Star City.
14 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Carol, thank you so much for taking the time to leave such a lovely 5* review of Tenpin Birmingham Star City! We are so pleased to see you had such a great time on valentines day with us and that there were no long waits! We hope this means you visit us again soon and we can't wait to welcome you back! Best wishes - Mel
Fun but slight mixup
It was all fun apart from the mixup with lanes and delays - was told lane one then lane seven and had to switch causing us to start like 40 late
19 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi there,
Thank you for your 4* review at Tenpin Star City! It's great to hear you've had a fun time whilst on your recent visit to us. However we are very sorry that there was a mix up at the venue which caused you to have some delays. We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph
Good service overall
Good service overall. Only issue was with the lane recording of pins being knocked down, the first pin wasn’t registering as knocked down, we were moved lane but our scores transferred which were not actual score
14 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hello Jasper,
Thank you for taking the time to rate Tenpin Birmingham Star City 3 stars. We appreciate your feedback. We're sorry the pin recording malfunctioned and that your scores weren't accurate after the lane change. We'll investigate this issue to improve our service. We hope we get to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
Definitely recommend
Really easy to navigate the webpage - clean and friendly - bowling alley pc easy to use and fun to out your own photos on, easy to put the bumpers on. Couldn’t get the Wi-Fi to work to order drinks and the queue was 20 people deep so we had no drinks until we went home which was a shame, but we came as a family and loved it
7 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Rebecca, thanks for leaving a rating and review for Tenpin Star City! We're happy to hear that you found our webpage and bowling easy to use and fun! We regret the Wi-Fi issue and long queue prevented you from ordering drinks. Thank you for your feedback, and we're glad you loved your family visit, and we hope to welcome you all back again soon! Best wishes - Rosie
Sunday sessions bowling
Good value for money on a Sunday, and the campden pale is back to its best now the pumps have been fixed.
1 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hello there, Thank you for taking your time to leave us some feedback! We're happy to hear that you consider our Sunday offerings good value. We're also glad you're enjoying the Campden Pale now that the pumps are fixed. Thanks for your positive feedback! We do hope to see you again soon. Many Thanks - Kimberley
Bowling was great.but had to wait 10…
Bowling was great.but had to wait 10 mins to check in.only one staff member trying to do the job of 3.
3 de febrero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi there, thank you for leaving a rating and review for Tenpin Star City. We appreciate your feedback and we're glad you enjoyed bowling. We're sorry for the check-in wait time and we'll ensure this feedback is passed onto the correct teams for future improvements to be made. We hope to welcome you back soon for a better experience! Best wishes - Rosie
6th Birthday Party
We had our sons 6th birthday at StarCity Tenpin and it was brilliant!
Unfortunately my son was ill for his actual birthday but they rearranged for us for the following weekend with no trouble at all.
On the day, we arrived not really knowing what to expect but it was fab! Two lovely party hosts who couldn't do enough to accommodate. Two fun games of bowling, yummy pizza and chips and even party games inbetween! For the price it was absolutely fantastic and all 7 rowdy boys said how amazing it was. We had one happy little birthday boy! Thank you!
25 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Ruby, what a fabulous 5* review of Tenpin Birmingham Star City! We're so glad your son's 6th birthday party was a success! We're also happy we could rearrange your party and that the party hosts made it a brilliant experience. Your feedback is really important to us and we will be certain to pass this lovely feedback on! Best wishes - Mel
Entire experience of my 10year old…
Entire experience of my 10year old child’s birthday party is excellent. The food is good. The staff entertained the kids well and they are helpful throughout the party.
18 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Sunil, thanks for leaving Tenpin Birmingham a fantastic 5* rating and review! We're happy to hear that your child's birthday party was excellent! It's great to know that the kids enjoyed the food and entertainment, and that our staff were helpful. Thank you for your positive feedback. We hope to see you again soon! Best wishes - Rosie
Staff were great very attentive
Staff were great very attentive, friendly and helpful. We were very impressed x
18 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi there, thank you for the amazing 5* review for Tenpin Star City! We're so glad to hear that you enjoyed the service from our team. We'll be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide
Was good we met a lovely lad called…
Was good we met a lovely lad called Brendan who works there he was giving advise on one of the game machines in arcade it was the vr one plus was my sons 8th birthday so he was happy he made a friend Brendan is an asset to the place has so much pride
17 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Emily, We're happy to hear that your son's 8th birthday was special! It's great to know that our team member made such a positive impact by providing helpful advice. We appreciate you recognizing their dedication and pride. We will pass your kind words across to the team. Best wishes - Clare
Bowling and arcade
The bowling was fun and easy to access but some of the arcade machines were either not working or had bugs.
10 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hello there, thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Star City. We are glad to hear that you had fun with us. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again soon. Best Wishes - Kimberley
too dark in most of different areas
too dark in most of different areas . need more light to get a better mood
1 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi there, thank you for taking the time to leave a review of Tenpin Birmingham Star City. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements. Hope to see you back again soon.
Take care,
Kirsty
The service and staff attitude.
1 de enero de 2026
Respuesta de Tenpin - Birmingham Star City
Hi Phoebe,
Thanks for the awesome 5* rating for Tenpin Birmingham Star City. We appreciate your feedback regarding our service and the team's attitude and hope to see you again soon. Best wishes - Clare
Extremely busy as expected but not…
Extremely busy as expected but not enough staff to accommodate at all. When we were given our lane there was food and drinks still left at our lane which we had to remove ourselves and then for about 10/15 mins at the end of our game the next lot of people were hovering over us and it made me feel very uncomfortable to the point I had to move all my belongings to the floor closer to the bowling alley
31 de diciembre de 2025
Respuesta de Tenpin - Birmingham Star City
Hi Louise, thank you for writing a review for Tenpin Star City! We're sorry to hear that the cleanliness had not been up to the usual high standards we aim for. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you back again soon! Best wishes - Adelaide
Was good fun got straight on the lane…
Was good fun got straight on the lane on time . Pizza wasn't great tho looked a little undercooked
29 de diciembre de 2025
Respuesta de Tenpin - Birmingham Star City
Hi Christopher,
Thank you for your fantastic 5* review at Tenpin Star City! It's great to see you've had such a wonderful time whilst on your recent visit to us, however we are very sorry to hear the food was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed, and look forward to welcoming you back again very soon! Best wishes- Steph
Nice venue, need more staff
This venue always seems under staffed, there are often queues to either get checked in or to buy a drink, (there are 5 bar stations with only 2 open at any one time) staff often look very busy, I'm suspecting this is because there isn't enough staff working at any one time. We no longer eat at this venue due to the quality of the food, we often eat after leaving the venue at an outside restaurant. Having said that we do have a good time once we have got past the above challenges and I'm sure once the above issues have been sorted out it would be an even better venue to visit.
14 de diciembre de 2025
Respuesta de Tenpin - Birmingham Star City
Hello Amanda, Thank you for taking your time to leave us a great 4* review. We are pleased to hear that you had a good time with us at our Tenpin in Star city. We will pass your comments onto our team to help us make further improvements. We do hope to see you again very soon. Best Wishes - Kimberley
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.