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Tenpin Opiniones 

12.100
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Just came in for a drink last week will be calling back next week for a game of tennis pin bowls and a bite to eat it’s a nice place and my son likes it there thanks

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Bolera
  2. Bar
  3. Centro de juego con pistolas láser
  4. Centro recreativo
  5. Sala de escape
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Información de contacto


4,2

Muy bueno

TrustScore: 4 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(12.100)

11.706 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely environment

It was very nice. We really enjoyed

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Adnan, thank you for rating Tenpin Telford 5*! We're thrilled to hear that you had a great experience. We can't wait to see you back again soon! Best wishes, Jade

Valorada con 5 estrellas sobre 5

great atmosphere

great atmosphere
friendly and helpful staff
safe and good environment
and good location

4 de septiembre de 2026
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Respuesta de Tenpin

Hi there, thank you for the awesome 5* rating of Tenpin Croydon! We are delighted to receive this lovely positive feedback. We hope to see you again soon for another 5* experience. Best wishes, Jade

Valorada con 4 estrellas sobre 5

The lanes were slippery underfoot & air conditioning Didn't work as it should

The lanes were slippery underfoot before the line where you bowl the bowling ball, and the air conditioning was not working properly, which I informed the manager about this issue.

2 de septiembre de 2026
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Respuesta de Tenpin

Hi Richard
We appreciate you bringing these issues to our attention. We are actively looking into the slippery lane conditions and the air conditioning problem you reported to our manager. We are committed to ensuring a comfortable and safe experience for all our guests. Best wishes - Clare

Valorada con 4 estrellas sobre 5

it was really fun

it was really fun. however i feel like the rule about being allowed up the ladder in the titanic escape room at 18 is a bit harsh and should lower it down to 16. the staff were really friendly and the escape room was puzzling but great!!

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Ruby
We're so glad you had fun and enjoyed the puzzling aspects of the escape room! We appreciate your feedback regarding the ladder age restriction and will certainly pass your suggestion about lowering it and feedback to Houdini's. We always aim to provide the best experience for all our guests. Best wishes - Clare

Valorada con 3 estrellas sobre 5

Music was loud for children with…

Music was loud for children with sensory issues, the seating was tired and ripped in places
Also bowling balls I struggled to fit my fingers into the balls with extra large being available only on heavier balls and large not big enough , And it’s getting expensive to just go 140 pounds for 3 games. Is a lot. Overall ok but generally like everything becoming to expensive to justify

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Oliver
Thank you for your 3-star review. We are truly sorry to hear about the issues you experienced with the music volume, seating condition, and bowling ball availability. We understand your concerns regarding the cost, and we will pass all your feedback to the relevant team for future improvements. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Good fun

Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value and is justified. Great family fun. Friendly staff and highly recommended.

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Mark
Thank you for your fantastic 5-star review! We're so happy to hear you had great fun and found our booking process easy. We appreciate your understanding regarding the food and are delighted you found it to be great value. It's wonderful to know our staff were friendly and that you highly recommend us for family fun! Best wishes - Clare

Valorada con 1 estrellas sobre 5

Warped alley boards drew the ball…

Warped alley boards drew the ball off-centre from throws.

This brought scores down and subsequently, enjoyment of the experience.

How disappointing for my disabled son to celebrate his birthday in a place that cannot offer a good experience of the very thing it offers.

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Ken
We are truly sorry to hear that the condition of our bowling lanes negatively impacted your son's birthday celebration. It is very disappointing when technical issues detract from a special occasion. We appreciate you bringing this to our attention and will investigate these concerns to ensure a better experience for all our guests. Best wishes - Clare

Valorada con 5 estrellas sobre 5

georgie

I went to tenpin with my family and it didn't disappoint the staff are nice its clean and overall its amazing i would defo recommend .

2 de septiembre de 2026
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Respuesta de Tenpin

Hi Georgie
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your family had such an amazing time and that you found our staff to be nice and the venue clean. We truly appreciate your recommendation and look forward to welcoming you back again soon! Best wishes - Clare

Valorada con 4 estrellas sobre 5

One friendly and fast

7 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a review of your visit to Tenpin, it's wonderful to hear that the service was friendly and fast. We would love to hear any feedback or suggestions for how we can make this a 5 star experience in the future.
Best wishes,
Rachel

Valorada con 4 estrellas sobre 5

Booked online which was quick and easy

Booked online which was quick and easy, plenty of car parking in the area. Staff helpful and booked us in quickly. All very clean and tidy. Quiet when we went so nice for our two grandchildren to have a bit of space and not worry about going into other people's lanes.

6 de septiembre de 2026
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Respuesta de Tenpin

Hi Julie
Thank you for your wonderful review! We're so pleased to hear that your online booking was quick and easy, and that you found ample parking. It's fantastic that our staff were helpful and that you appreciated the cleanliness. We're especially glad your grandchildren had plenty of space to enjoy themselves! Best wishes - Clare

Valorada con 5 estrellas sobre 5

Falkurk bowling was an enjoyable day…

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to add at no time i was there did I see any notice to register my vehicle i have received a parking ticket for parking in the car park.whwn i visited the bowling with the grandkids .staff need to make customers aware of this ..iwas disgusted to open a letter to say I had £100 parking fine

5 de septiembre de 2026
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Respuesta de Tenpin

Hi Angela
Thank you for the wonderful 5-star review! We're so pleased to hear that you and your grandchildren had an enjoyable day, and that our team was friendly and helpful. It's great to know you appreciated the clean facilities and games. We hope to see you all again soon! Best wishes - Clare

Valorada con 3 estrellas sobre 5

Time changed at bowling alley not informed

We arrived on time to bowling our booking was 3.30pm on my email the staff told us that they had changed my booking time until 3.50pm with out even informing me .no apology.the lady behind the counter was rude and not very .i had 4 children with me .one of them being autistic who was very upset over this time change helpful.when we finally got our lane everything went well from then onwards

6 de septiembre de 2026
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Respuesta de Tenpin

Hi Becca
We are truly sorry to hear about the unexpected booking time change and the lack of communication, especially with your children present. We understand how upsetting this must have been, and we regret that your initial experience was not a positive one. Your feedback regarding the staff's demeanor is important and will be shared with the team for improvement. We are glad that all went well when you finally go to your lane. Best wishes - Clare

Valorada con 5 estrellas sobre 5

The bowling space was good and we…

The bowling space was good and we enjoyed our games and the staff were very supportive. The only downside is the food.

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Tope
Thank you for your 5-star review! We're so glad you enjoyed your games and found our staff supportive. We appreciate your feedback regarding the food and will pass it on for future improvements. We hope to see you again soon! Best wishes - Clare

Valorada con 4 estrellas sobre 5

It’s fun

It was fun and the tech was great

7 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a review of your visit to Tenpin, it's great to hear that you had a fun time. We would love to hear any feedback or suggestions you may have for how we can ensure this is a 5 star experience in the future.
Best wishes,
Rachel

Valorada con 5 estrellas sobre 5

Great family activity

Great family activity. Fun for all ages.

6 de septiembre de 2026
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Respuesta de Tenpin

Hi Shehagh
Thank you for your fantastic 5-star review! We are so happy to hear that you found it to be a great family activity and fun for all ages. We hope to see you again soon! Best wishes - Clare

Valorada con 4 estrellas sobre 5

Karaoke brilliant. Move to card payment for arcade not so good

Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's supposed to be for kids after all. We don't like them using the machines really but giving them a small amount of cash(or allowing them to bring some of their own cash) that they have to manage was at least teaching them something. My husband said it was a real pain.

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Rhian
Thank you for your 4-star review. We're delighted to hear that your daughter's birthday karaoke was excellent! We also appreciate your feedback regarding the arcade card system. We understand your husband's disappointment and the value of teaching children about managing cash. We will certainly pass this feedback on to the relevant team for consideration. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Great place to have fun

26 de agosto de 2026
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Respuesta de Tenpin

Hi there
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great time and found our place to be fun. We hope to see you again soon! Best wishes - Clare

Valorada con 5 estrellas sobre 5

This place has it all

This place has it all, Bowling, karaoke, Escape room, laser tag, soft play, amusement machines, cafe and a bar, (inc waiter service) sign up and receive amazing discount deals 5*

24 de junio de 2026
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Respuesta de Tenpin

Hi Damian
Thank you for your fantastic 5-star review! We are thrilled to hear you enjoyed the wide variety of activities we offer, from bowling and karaoke to the escape room and laser tag. We appreciate you highlighting our cafe, bar, and the convenience of waiter service. We hope to welcome you back again very soon! Best wishes - Clare

Valorada con 3 estrellas sobre 5

Poor food

The bowling was fun, the food not Good. Preordered 12” pizza, we got 3 tiny pizzas pizzas that were burnt, kids could not get their teeth in them. Waste of money

9 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a review of your recent visit to Tenpin, it's disappointing to hear that the food was not up to our usual standards. We always recommend letting a member of the team at site know if something doesn't seem quite right so they can work to resolve or replace this for you. We appreciate your feedback from this visit.
Best wishes,
Rachel

Valorada con 5 estrellas sobre 5

Great As Always

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Kevin
Thanks for taking the time to leave a super 5* rating. We are glad you always enjoy your visits and look forward to seeing you again. Best wishes - Clare

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