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Tenpin Opiniones 

12.094
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy location to find and booking process was easy to follow online. Although there wasn't many people staff didn't seem in a rush to help you on the counter. Bowling was fun for our group although th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Bolera
  2. Bar
  3. Centro de juego con pistolas láser
  4. Centro recreativo
  5. Sala de escape
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Información de contacto


4,2

Muy bueno

TrustScore: 4 sobre 5

12 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(12.094)

11.706 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great staff and fantastic atmosphere!

8 de septiembre de 2026
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Respuesta de Tenpin

Hi Paul, thank you for leaving Tenpin Cheshire Oaks a lovely 5* rating. We are thrilled to hear you had such an incredible time with us! We look forward to welcoming you back again soon. Best wishes - Kaylee

Valorada con 5 estrellas sobre 5

good place to play

good to play

8 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a 5 star review of Tenpin, it's fantastic to hear that you enjoyed your time with us. We hope you'll visit again soon!
Best wishes,
Rachel

Valorada con 5 estrellas sobre 5

We had a brilliant time there

8 de septiembre de 2026
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Respuesta de Tenpin

Hi Colin, thank you for leaving Tenpin Chester a stunning 5* rating. We are thrilled to hear you had such a great time with us and we hope to welcome you again soon! Best wishes - Kaylee

Valorada con 5 estrellas sobre 5

The staff member at the counter was…

The staff member at the counter was incredible and very helpful, sorry I forgot her name but she was brilliant. The whole experience was great.

10 de septiembre de 2026
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Respuesta de Tenpin

Hi Nasir, thank you for leaving Tenpin Acton a fabulous 5* rating. We are so pleased to hear you had a great interaction with our staff member on your visit and you had a great time. We hope to welcome you back again soon! Best wishes - Kaylee

Valorada con 3 estrellas sobre 5

System was very slow and had to wait a…

System was very slow and had to wait a while to get booked in. Obviously not the staffs fault they were very kind

10 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a review of your recent visit to Tenpin, we're sorry to hear that the systems were running slow and this delayed the start of your game times. We really appreciate your kind words about our team. We hope to see you again!
Best wishes,
Rachel

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience. We will be back again soon

15 de abril de 2026
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Respuesta de Tenpin

Thank you for your fab 5 star review of Tenpin, we look forward to seeing you again next time!
Best wishes,
Rachel

Valorada con 5 estrellas sobre 5

Great value for money and lots to do

Great value for money and lots to do. Staff were very helpful 😊

10 de septiembre de 2026
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Respuesta de Tenpin

Hello Sarah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found us great value for money and you enjoyed the activities that we have. We do hope to see you again very soon. Many Thanks- Kimberley

Valorada con 5 estrellas sobre 5

It was a good experience

The staff are amazing and it's a fun day out

10 de septiembre de 2026
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Respuesta de Tenpin

Hello Leona, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are so pleased to hear that you enjoyed your recent visit to us. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

Amazing experience easy booking

Amazing experience easy booking

10 de septiembre de 2026
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Respuesta de Tenpin

Hi Abigale, thank you for leaving Tenpin Telford a wonderful 5* rating. We are thrilled to hear you found booking with us easy and you had a fantastic time! We hope to welcome you back again soon. Best wishes - Kaylee

Valorada con 2 estrellas sobre 5

Very disappointed, never again.

Came with my son for my birthday, bumpers were faulty, kept coming down mid games, staff weren't very great at communicating, started to feel like asking for it to be fixed was a problem. Gave up in the end.

25 de agosto de 2026
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Respuesta de Tenpin

Hi Jo, thank you for leaving feedback for Tenpin Southport. We are disappointed to hear you had issues on your visit to us and that they weren't resolved. We would like to look into this for you, so please feel free to email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Southport', along with anything else you would like to discuss. We hope you'll consider visiting us again some time. Best wishes - Kaylee

Valorada con 4 estrellas sobre 5

Great

Very good fun

2 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leave us a review of your visit to Tenpin, it's wonderful to hear that you had lots of fun. We would love to hear any feedback or suggestions you may have for how we can make this a 5 star experience in the future.
Best wishes,
Rachel

Valorada con 2 estrellas sobre 5

Food is not good

Food is not good
And it comes out very late

2 de septiembre de 2026
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Respuesta de Tenpin

Thank you for taking the time to leaves us a review of your visit to Tenpin, we're sorry to hear that you did not enjoy the food as much as we would hope. We always recommend speaking to a member of the team at site know so they can help to fix this for you.
Best wishes,
Rachel

Valorada con 4 estrellas sobre 5

First timer

Quick service, organised, clean

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Mona, thank you for the 4-star rating for Tenpin Bexleyheath! We're delighted to hear that you found our service quick, organized, and clean. We hope to see you again soon! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Lovely environment

It was very nice. We really enjoyed

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Adnan, thank you for rating Tenpin Telford 5*! We're thrilled to hear that you had a great experience. We can't wait to see you back again soon! Best wishes, Jade

Valorada con 5 estrellas sobre 5

great atmosphere

great atmosphere
friendly and helpful staff
safe and good environment
and good location

4 de septiembre de 2026
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Respuesta de Tenpin

Hi there, thank you for the awesome 5* rating of Tenpin Croydon! We are delighted to receive this lovely positive feedback. We hope to see you again soon for another 5* experience. Best wishes, Jade

Valorada con 4 estrellas sobre 5

The lanes were slippery underfoot & air conditioning Didn't work as it should

The lanes were slippery underfoot before the line where you bowl the bowling ball, and the air conditioning was not working properly, which I informed the manager about this issue.

2 de septiembre de 2026
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Respuesta de Tenpin

Hi Richard
We appreciate you bringing these issues to our attention. We are actively looking into the slippery lane conditions and the air conditioning problem you reported to our manager. We are committed to ensuring a comfortable and safe experience for all our guests. Best wishes - Clare

Valorada con 4 estrellas sobre 5

it was really fun

it was really fun. however i feel like the rule about being allowed up the ladder in the titanic escape room at 18 is a bit harsh and should lower it down to 16. the staff were really friendly and the escape room was puzzling but great!!

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Ruby
We're so glad you had fun and enjoyed the puzzling aspects of the escape room! We appreciate your feedback regarding the ladder age restriction and will certainly pass your suggestion about lowering it and feedback to Houdini's. We always aim to provide the best experience for all our guests. Best wishes - Clare

Valorada con 3 estrellas sobre 5

Music was loud for children with…

Music was loud for children with sensory issues, the seating was tired and ripped in places
Also bowling balls I struggled to fit my fingers into the balls with extra large being available only on heavier balls and large not big enough , And it’s getting expensive to just go 140 pounds for 3 games. Is a lot. Overall ok but generally like everything becoming to expensive to justify

9 de septiembre de 2026
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Respuesta de Tenpin

Hi Oliver
Thank you for your 3-star review. We are truly sorry to hear about the issues you experienced with the music volume, seating condition, and bowling ball availability. We understand your concerns regarding the cost, and we will pass all your feedback to the relevant team for future improvements. Best wishes - Clare

Valorada con 5 estrellas sobre 5

Good fun

Good fun, easy to book. Very clean and not too costly. We opted for the package that came with food. The standard was fine, just don’t be expecting 5 Guys burgers.. in all fairness it was great value and is justified. Great family fun. Friendly staff and highly recommended.

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Mark
Thank you for your fantastic 5-star review! We're so happy to hear you had great fun and found our booking process easy. We appreciate your understanding regarding the food and are delighted you found it to be great value. It's wonderful to know our staff were friendly and that you highly recommend us for family fun! Best wishes - Clare

Valorada con 1 estrellas sobre 5

Warped alley boards drew the ball…

Warped alley boards drew the ball off-centre from throws.

This brought scores down and subsequently, enjoyment of the experience.

How disappointing for my disabled son to celebrate his birthday in a place that cannot offer a good experience of the very thing it offers.

7 de septiembre de 2026
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Respuesta de Tenpin

Hi Ken
We are truly sorry to hear that the condition of our bowling lanes negatively impacted your son's birthday celebration. It is very disappointing when technical issues detract from a special occasion. We appreciate you bringing this to our attention and will investigate these concerns to ensure a better experience for all our guests. Best wishes - Clare

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