Boiler Company Opiniones 4

Do not trust Rafael Madrid from Thames Plumber. He will spend 3 minutes at your property, pressure you to send 90 pounds to his personal (not business account) without explaining what the problem is. He'll then lie to you and say that your set up is old and non-standard and will try to get twice the amount of what a decent tradesman would charge. He'll never send you any invoice nor apologies. When confronted, he'll just ignore you. He's a thief as indicated in previous reviews. AVOID!!!!!!!!!!!!

I booked Thamesplumbers to attend to my daughter's broken boiler i very cold weather. An appointment was made for 6pm that evening but they did not turn up. In fairness the weather was very bad and there would have been traffic issues. I accepted this but we just needed to know they would eventually come. When we rang they first kept putting us off each time and then said they had no intention of coming after all and put the phone down on me! DO NOT USE:COWBOYS!!! And to think their website claims they pride themselves on their customer service.....

Thames Plumbers are extortionate!!
Thames Plumbers charged me £300 on my credit card to stop a leak at my flat!!!! The tenant said the plumber was there for less than 1 hour!
I called back and asked for an invoice, since they said they had charged me VAT and also because the property is owned by our company. The invoice never came!

This guy from Thames Plumbers is not professional and a cow boy. I had a plumbing issue. He tried to fix it very quickly and was on the call while doing the work, which took about 30-40mins in all. He didnt inspect if the leak was fully fixed and when I asked he just said its due to condensation.Next day morning, I see that the water is leaking from the ceiling and when I called this guy, he took no responsibility nor offered to visit back.I had to book HomeServe engineer as an emergency