A loyal customer of approximately 4 year's. Both wholesale and Retail... Great product's at fair prices, whilst that's what most people look for these day's. TAOV Team - go onestep further... Ver más
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Consulta las opiniones de los clientes
I ordered some vape liquids from this company and unfortunately there had been a picking error. I contacted them straight away and not only did they apologise for the mistake they expressed me the... Ver más
First off, black Friday bogoff offer was brilliant value for money. Free DPD delivery was great. Ordered over the weekend, order processed Monday, delivered Tuesday. I was expecting the usual 3 days... Ver más
La empresa ha respondido
We ordered a FLVRHAUS DIY kit which should have arrived with 8 pink & 8 green mixture bottles as per the website pictures. This is our preferred mix. However, it came with 12 green and 4 pink. Not rea... Ver más
Información sobre la empresa
Escrito por la empresa
The Ace Of Vapez, manufacturer, distributor and wholesaler of E-liquids, Hardware and Accessories for all styles of vapers!
Información de contacto
Planetary Road, WV13 3XA, Wolverhampton, Reino Unido
- 01902302058
- theaceofvapezretail@gmail.com
- www.theaceofvapez.com
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Fantastic customer service
I ordered the Ether rta and the Ether glass pack.Unfortunately when my package arrived I had been sent the Nightmare rda 25mm and the Ether glass pack. I contacted them and resolved the mistake. Anyway I decided to keep the rda because I wanted it.I reordered Ether rta which arrived today. Great customer service great prices and great delivery time.I cannot thank them enough.

Respuesta de The Ace Of Vapez
I find ace of vapes the perfect place…
I find ace of vapes the perfect place to shop. Ordering online is easy, their service is very efficient.

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A*****
Brill place to buy from been buying from them over 12 months now great prices and fast delivery too

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Excellent service once again
Excellent service once again, whether online or in-store!

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Respuesta de The Ace Of Vapez
Better delivery service is needed
We have used the online ordering for many months now. To start with the free royal mail delivery was great, a few days, never any longer. Then for whatever reasons it changed and was taking upto a fortnight, maybe a little longer at times! I know its free delivery but thats not good enough! When I rang the ace of vapez to query it, they were no help and to be honest didnt really seem bothered.
We now order and pay for next day delivery which thankfully still works out cheaper than going into the shop.

Respuesta de The Ace Of Vapez
Spent £100
Spent £100 an receved all my products with no problem and delivery was fast so happy as a peach

Respuesta de The Ace Of Vapez
I have came to this vape shop for years…
I have came to this vape shop for years - the one in codsall in particular, i have always had great customer service&products however recently they have really changed.
I went and brought an Aspire Gotek refillable vape in around may. It was great until july when it stopped working - just stopped puffing. I went and spoke to Rog and took it for him to look at. I was not intending for a refund or any free products, i was hoping he could perhaps just have a look at the battery or more into it - however his attitude was disgusting and presuming i was just there for money. There was a customer behind me, during me showing Rog my vape and telling him the problem he was looking at the customer whilst talking to me, and laughing at the same time, as if he was getting the customer to agree that it was my fault my vape has broke and i was stupid. he went on to say it must have broke because i charge it on the wall..until i corrected him and said i charge it from my laptop. The next thing was that i must be smoking it dry - i also had to correct him on this., why would i smoke a vape with no juice? it just wouldn’t happen, so after that he didn’t even say sorry, he just said no it’s gone, and said “yes mate” to the next customer. i had to butt in and ask him if i can buy another vape. he then changed his tune.
Since this, it is now september and the exact same thing has happened to my new vape - it’s just stopped puffing. I am choosing to right a review instead of take the vape in because clearly i’ve got products from a dodgy batch or something but instead of admitting and apologising for the fault i am not being told it’s my fault when i’m not even doing the things he was saying.
I advise NOT to get one of these vapes. I also advise not to expect such a happy welcome when you go, just don’t bother at all.

Respuesta de The Ace Of Vapez
Happy user of AOV
Order arrived as purchased. High quality products. Easy to use website and nice discount in multi buys.
Delivery took 5 days but as long as you order before you run out there’s no issue.

Respuesta de The Ace Of Vapez
Shopped here a few times
I've shopped here a few times, always great products and great customer service. Thoroughly recommend!

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I have been using The Ace Of Vapez for…
I have been using The Ace Of Vapez for a few years and I just wanted to say about the excellent customer service I get from Adam as my account manager and also today from Alex who sorted out an outstanding issue for me quickly and efficiently. Well done and much appreciated!

Respuesta de The Ace Of Vapez
Great selection of liquids at a…
Great selection of liquids at a reasonable price cannot complain

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First visit to the ace of vapes
Decided to make a visit to the ace of vapes after being recommended by a friend. Deciding to change from the elf bar/ lost Mary to a cheaper alternative.
Scott was absolutely fantastic his product knowledge was great and didn’t try to get me to spend ££££
I’ve came out with a vape that works great and they currently have a deal on this so even better.
I will definitely be using the ace of vapes again!

Respuesta de The Ace Of Vapez
The whole experience with ace of vapes…
The whole experience with ace of vapes has been a great one I am a returning customer and will continue to be while they hold such high standards.

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Been ordering from here for years
Been ordering from here for years. Have messaged with queries before and received speedy helpful replies. Once had an issue with incorrect order and it was sorted straight away! Thanks

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Order has always been correct
Order has always been correct, delivery is quick and the products are perfect for my needs! Easy process = A happy regular customer

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