Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Having been using Vapeology for all my vaping supplies for over five years, I can truly vouch for the consistent, superb service I have received .. the team of staff there are super friendly and defi... Ver más
La empresa ha respondido
I had a text message letting me know my ordr was ready to collect Staff always very helpful
Great customer service from Kyle, he was very polite and helpful as well as giving me a lot of good information on my new device and an amazing deal on some vape juices. The shop itself has a chilled... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Información de contacto
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Reino Unido
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had aService text message letting me know my…
I had a text message letting me know my ordr was ready to collect
Staff always very helpful
7 de mayo de 2026
Respuesta de Vapeology
Thank you for the 5-star review, Mandy. We truly appreciate you taking the time to support us.
Vapeology.
Respuesta de Vapeology
Thank you for the 5-star review, Dan. We really appreciate your kind words and support.
Vapeology.
Respuesta de Vapeology
Thank you for the 5-star review. We really appreciate your support.
Vapeology.
Easy to use website and speedy delivery
14 de abril de 2026
Respuesta de Vapeology
Thank you for the 5-star review, David. We truly appreciate your support.
Vapeology.
Great customer service
Great customer service (they rang to check when I accidentally ordered the same thing twice) and the products were excellent too.
13 de abril de 2026
Respuesta de Vapeology
Thank you for the amazing 5-star review, Leila. We truly appreciate your support.
Vapeology.
Friendly staff
Friendly staff, helpful, had what I required in stock at a good price.
7 de abril de 2026
Respuesta de Vapeology
Thank you for the 5-star review, Roger. Your support is very much appreciated.
Vapeology
Kitted me out with a great new vape and…
Kitted me out with a great new vape and it works like a charm
1 de julio de 2025
Respuesta de Vapeology
Thank you for the 5-star review, Christopher. Glad we could help you with the new kit.
Vapeology.
Respuesta de Vapeology
Thank you for the 5-star review, Anthony. We really appreciate your support.
Vapeology.
Respuesta de Vapeology
Thank you for the 5-star review, Marta, and your kind words. We really appreciate your support.
Vapeology.
Amazing service as always
24 de marzo de 2026
Respuesta de Vapeology
Thank you for taking the time to support us, Richard. We really appreciate the 5 stars.
Vapeology.
Friendly and helpful staff, with beautiful new shop.
Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles from the staff, and even met the owner. They are all very approachable and are very knowledgeable about all thier products. Giving advice on what you want, rather than just selling products. Very helpful, friendly cheery team.
25 de marzo de 2026
Opinión espontánea
Respuesta de Vapeology
Thank you so so much for an outstanding review. We really appreciate you taking the time out of your day to support us with truly heartwarming words. This has really made our day.
Vapeology.
Great customer service
Great customer service. Delivered quickly and good quality
29 de diciembre de 2025
Respuesta de Vapeology
Thank you so much for the 5-star review, Sophie. We truly appreciate your support and feedback.
Vapeology.
E liquids
Excellent service quick on delivery always order from them would remend to my family and friends
12 de marzo de 2026
Respuesta de Vapeology
Thank you for the 5-star review, Suzanne. We really appreciate your support, and thank you for spreading the love with family and friends. Word of mouth is a massive help for us.
Vapeology.
Thank you Vapeology… The website was so…
Thank you Vapeology… The website was so easy to use and the OXVA NeXlim Pod Vape Kit is spot on. Thank you guys!
5 de marzo de 2026
Respuesta de Vapeology
Thank you for the outstanding 5-star review, Gavin. We are really pleased that you have had a great experience with our website and are enjoying the Nexlim kit. It really is one of the best devices we currently have in stock.
We look forward to helping you with all your online orders with us.
Vapeology.
Easy to navigate website
Easy to navigate website. Very prompt delivery. Very very well packaged to avoid any damage in transit. Absolutely spot on. Couldn’t have asked for more
2 de marzo de 2026
Respuesta de Vapeology
Thank you so much for your kind words, Hayley. As an independently run business, we run the website from our store and always put the highest level of care and customer service in our online orders, as we do for our customers in-store.
Its truely heartwarming to know how happy you are with us.
vapeology.
Respuesta de Vapeology
Thank you for taking the time to give us a 5-star review, Nick. We really appreciate your support.
Vapeology.
Great severice and people
23 de febrero de 2026
Respuesta de Vapeology
Thank you for the 5-star review ricky, Ricky. Your support is truly appreciated.
Vapeology.
Great vape shop who I use all the time
Great vape shop who I use all the time. Great customer service and team in there
21 de febrero de 2026
Respuesta de Vapeology
Thank you for the 5 star review Jamie, we really appreciate your support.
Great knowledge
Great knowledge, and so helpful, nothing was too much effort for them.
9 de febrero de 2026
Respuesta de Vapeology
Thank you for the 5-star review, Darryl. We really appreciate the support. We always pride ourselves on going above and beyond to help our customers.
Vapeology.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.