The Bonnie Home Opiniones 

31
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

purchased a single light then another couple once we had sight of it. No issue with transactions and bit of refund that was due because we finally purchased 3 x lights was sorted out with no hassle at... Ver más

Valorada con 5 estrellas sobre 5

Amazing experience with The Bonnie Home company! We had an issue after transit of one of our lights and Sam replied instantly even on a Sunday and got a replacement sent out straight away! Would recom... Ver más

Valorada con 5 estrellas sobre 5

Purchased black bedroom furniture and couldn’t be more pleased with it. The exact same furniture was more expensive on multiple other websites and was delivered free too. I’d never come across this... Ver más

Valorada con 5 estrellas sobre 5

This is by far one of the best sofas I've bought. The quality is outstanding, it's just elevates even more the living room and the customer service was top notch. Seriously if you're looking to buy a... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de iluminación

Escrito por la empresa

The Bonnie Home is a UK home interiors brand specialising in storage solutions and lighting for small spaces. Based in Edinburgh, we carefully curate products designed to make compact homes feel bigger, brighter and more organised — from slim hallway sideboards and narrow chest of drawers to pendant lights and table lamps that add warmth without taking up space. We work with trusted suppliers to bring you quality pieces at honest prices, with free UK delivery and a customer service team that actually picks up the phone. Whether you're styling a narrow hallway, a small bedroom or a compact living room, we're here to help you make the most of every inch.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(31)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5* customer service

The customer service from Sam has been outstanding. I ordered a standing lamp and there was a slight delay in receiving our tracking delivery update. I tried to ring the company on the telephone number provided from their website, however I spoke to a female who had no affiliation to Thebonniehome.

As a result I thought the company and website were a scam.

I sent an email to customer services and was immediately contacted by Sam who was full of apologies and said there were issues with the telephone number and the issues was being resolved as a priority. Sam kindly looked at my order and confirmed it had been dispatched and would be arriving today.

True to Sam's word I received the item this morning.

The service has been 5*, I would encourage anyone to order from this company.

Thank you.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Home Office Desk - great quality!

I ordered the Teknik Executive Desk for my home office and it is great! The quality is fab and just what I was hoping for. Delivery was also quick and I was kept updated about delivery days/times. Overall a great service!

11 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service & delivery was just as fab as…

Service & delivery was just as fab as the bed! Would absolutely recommend The Bonnie home as a place to purchase from - thank you so much especially to Cath & Sam who kept me updated with delivery details throughout! :) the courier company were also amazing and super thorough. Thank you the Bonnie home for my sons new bed :)

2 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the Blakey Sofa set

Ordered the Blakey Sofa set - and I’m so glad I did. I was a bit apprehensive about ordering a sofa without seeing it in person but I needn’t have worried as when it arrived it was everything I hoped it would be! Lovely quality and it’s really comfy too. I’m currently awaiting delivery of a bed from them now! I’d happily shop here again.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the Orion Gold dining table…

Ordered the Orion Gold dining table which comes with 4 chairs, also ordered extra chairs to match table. Table is of a very solid build quality and the chairs are very comfortable. Delivery was on time and very professional delivery staff. Already looking at ordering accessories to match my dining table. Would definitely order again and highly recommend.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy as I can be!

Costumer service: one of the best! Quick respond, friedly manner.
Delivery/dispatch: I beleive its out of their hand so any delay its not their fault and they super supportive if it happens
Product: OMG I just love it. Good quality, super nice finish. Just in love!!!!
Thank you Sam and the costumer support team!!! Definetly saved your site to my favourites!!!

20 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with quality and efficiency

I’ve recently bought the antique silver swirl wall mirror from The Bonnie Home. It was delivered quickly and I’m delighted with the quality. Wouldn’t hesitate to order from them again.

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

Ordered a bed last month. Was skeptical due to lack of reviews, but website seemed legit and had exactly what I was looking for so went for it anyway. So glad I did - absolutely stunning bed, unreal quality and exactly what I had in mind for our bedroom.
I was prepared to wait a while, as the delivery time on other websites for beds seems to be a couple of weeks however, this was here 4 days after ordering.
Thanks so much! Will purchase again.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. Looks legit but after ordering didn't receive email confirmation, just text, chased and phoned number cut off and email bounced back....

4 de mayo de 2024
Opinión espontánea
Logotipo de The Bonnie Home

Respuesta de The Bonnie Home

Hi Jonny,

I’ve looked at your order, we didn’t have email account details for yourself when the order was placed, but we did have a phone number. That is why the confirmation came through there.

In regards to the phone and email issue, I am unsure why this happened. If you could contact me at sam@thebonniehome.co.uk it would be good to discuss this issue and resolve.

Have a lovely day and apologies for any inconvenience.

Sam

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