The British Belt Company Opiniones 

622
•
TrustScore: 2.5 sobre 5

2,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... Ver más

Valorada con 5 estrellas sobre 5

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... Ver más

Valorada con 1 estrellas sobre 5

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... Ver más

Valorada con 5 estrellas sobre 5

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... Ver más

Información sobre la empresa

  1. Tienda de productos de cuero
  2. también en la categoría
  3. Fabricante de artículos de cuero
  4. Tienda de accesorios de moda
  5. Tienda de cinturones

Información proporcionada por diversas fuentes externas

Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

622 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,6

Todas las opiniones

(622)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great belt!

Great belt!
I bought it for my husband, who is tricky to buy for. He took it out of the box, examined it, then made sure it fitted and the remarked, "yes it will do." Now he never says that! I was gobsmacked. He really really loves it!

18 de enero de 2021
Valorada con 5 estrellas sobre 5

I ordered 3 belts for our 3 sons post…

I ordered 3 belts for our 3 sons post Christmas. All arrived safely to 3 different addresses and they are delighted with them. Thank you very much indeed.
Also thank you to Emma who took my order she was excellent and most helpful
I will certainly order from you again when the need arises.

18 de enero de 2021
Valorada con 5 estrellas sobre 5

Exactly the belt I've been looking…

Exactly the belt I've been looking for, real strong leather, solid buckle and well put together. I have no hesitation in recommending The British Belt Company to anyone and hope to purchase another belt of them in the near future.

16 de enero de 2021
Valorada con 5 estrellas sobre 5

BEAUTIFUL piece of leather

Just received my desk pad from The British Belt Company (ordered through Not on the High Street site) and I am in LOVE with it!!! Its such a beautiful piece of leather and comes wrapped up in a printed canvas bag (its ALL about the packaging). You won't regret ordering from them.

14 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great belt - poor service

My wife ordered a belt for me for Christmas - the belts are lovely, well packaged and well made. However the size was wrong and I completed the paperwork and returned the item a few weeks back asking for an exchange to a larger size. Nothing has arrived and this company don't respond to emails, facebook or pick up the phone. (just tried again now). Now have no belt at all....

14 de enero de 2021
Opinión espontánea
Logotipo de The British Belt Company

Respuesta de The British Belt Company

Dear Jake,

Please accept our sincere apologies. We have skeleton staff working during this difficult time and are very sorry for the delay in getting back to you. We are working through enquiries and I can confirm your exchange is due to be sent out today. A member of our team will be in touch this afternoon with tracking details.

Best wishes,
TBBC Team

Valorada con 1 estrellas sobre 5

The belt I received was scratched

The belt I received was scratched. I wrote to the customer service email listed on their website to ask to exchange the belt and received no response. It has been 7 days so now I am writing this review.
Other than arriving scratched, it is a nice belt. After following the instructions on the website for sizing I bought a size 40 and it is too large. I think a size 38 would be better. Just in case anyone else is buying one and unsure if what size to buy. I would like to exchange my belt if customer service would respond to me.

13 de enero de 2021
Logotipo de The British Belt Company

Respuesta de The British Belt Company

Dear Ryan,

Please accept our sincere apologies. We have skeleton staff working during this difficult time and are very sorry for the delay in getting back to you. Of course we will be happy to exchange this for you. A member of our team will be in touch with you shortly to resolve.

Best wishes,
TBBC Team

Valorada con 5 estrellas sobre 5

Quality Belts

We are delighted with our belts. The leather is beautiful they are really comfortable to wear.
The first belt we ordered was too short and we found that we had to go up 4 inches rather than 2.
The orders were completed and delivered in very good time.

12 de enero de 2021
Valorada con 5 estrellas sobre 5

Expedient handling of order in stressful times

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to arrive before January 1. 2021, due to new taxes and tariffs being imposed. Though the company didn´t respond for a few days (Friday,Saturday, Sunday) they fully lived up to my expectations both with regards to the quality of their products and with their delivery. I got my package well before January 1. 2021. I am very pleased with my purchase and overall with the customer service provided.

9 de enero de 2021
Valorada con 5 estrellas sobre 5

Beautiful design and great quality

I liked the design of the Briony belt so much that I bought in black and in brown, and have not regretted it. The weave pattern is even more subtle than I thought, just a classy bit of interest to lift up a simple outfit. I'll wear this for years if not decades.

8 de enero de 2021
Valorada con 1 estrellas sobre 5

Order never arrived and customer service unresponsive

In early December I purchased a leather belt as a Christmas present for my boyfriend. The order and shipping process went smoothly, however I never received my belt.
I received a delivery confirmation from Royal Mail, but the item was never actually delivered to me, and have spent the past month speaking to RM to try to get this sorted.
RM did acknowledge their blame, and have agreed to reimburse TBBC if they claimed it, so I tried emailing and calling them about this, but no one has responded to my email or answered my calls.
I would very much like to either be refunded or sent a new belt, but at the moment it's looking like I'll have lost money on this purchase, and not had a present for my boyfriend.
Very disappointed with this experience, especially as I tried to find a quality, ethical leather goods provider and not default to M&S.

8 de enero de 2021
Opinión espontánea
Logotipo de The British Belt Company

Respuesta de The British Belt Company

Dear Raluca,

We are incredibly sorry to hear about your negative experience. Your email before Christmas must have been missed and for that we can only apologise. We've located your order and I can confirm we'll be able to send a replacement belt to you on Monday.

Thank you for supporting our brand and once again, please accept our apologies for this error.

Best wishes,
TBBC Team

Valorada con 3 estrellas sobre 5

Beautiful belt and although £65 very…

Beautiful belt and although £65 very happy with the quality . But I wouldn’t trust my reputation to Royal Mail . Arrived a day later than RM advised and couldn’t track on their app

8 de enero de 2021
Logotipo de The British Belt Company

Respuesta de The British Belt Company

Hi there,

Thank you so much for your feedback, we're so pleased you like the belt. We're very sorry you had a disappointing experience with Royal Mail but sadly once an order has left our warehouse this is out of our control. They have advised of possible delays during the pandemic, but we do hope this doesn't deter you from shopping with us in the future. We hope to see you again soon!

Best wishes,
TBBC Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más