The Hearing Clinic UK Opiniones 

10.131
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was very nervous I am now housebound and my usual Audiologist does not do home visits.However Riz came this morning and I am absolutely delighted firstly he removed my built up wax with microsuction... Ver más

Valorada con 5 estrellas sobre 5

Had another great experience at the Hearing Clinic today. I always attend to assist my elderly mum and all our experiences have been excellent. Today mum met wuth a new Audiologist Mhari, which can c... Ver más

Valorada con 5 estrellas sobre 5

I went to the Hearing Clinic on a friend’s recommendation and am so glad I did. The specialist made me feel very welcome. He was very professional, showing me an internal diagram of the ear and explai... Ver más

Valorada con 5 estrellas sobre 5

I saw Sakina Thomson in Glasgow today . I was 10 minutes late due to heavy traffic but she could not have been more accommodating even though she was chock a block with appointments for the rest... Ver más

Información sobre la empresa

  1. Tienda de audífonos
  2. también en la categoría
  3. Servicio de reparación de audífonos

Escrito por la empresa

The Hearing Clinic UK is a family run business with over 200 years’ experience under the one roof. Our clinical team have been hand selected for their expertise and patient care. We provide an extensive range of hearing services, including hearing aids, tinnitus treatments and Microsuction ear wax removal. Highly specialist services for Paediatrics, Medical Legal assessment and Ear Nose and Throat Consultation are also available *note these are not available in all locations in the company network. Our audiologists are registered and accredited with the Health Care Professions Council (HCPC), The British Academy of Audiology (BAA), and BUPA. With very accessible clinical locations across central Scotland, The North West of England and Yorkshire with more locations opening on a regular basis.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

10 mil opiniones

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4,9

Todas las opiniones

(10.131)

43 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service again!

Brilliant service once again at Harrogate. I can hear clearly now!! I've had this done several times at Harrogate always with positive outcome. Really nice and friendly too

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m delighted with the earwax removal…

I’m delighted with the earwax removal treatment I received at Stirling by Stephen back in December 2024 and consequently took my wife along to have right her ear cleaned which was damaged by radio therapy treatment 25 years ago and had to attend ENT at Forth Valley Royal Hospital every 6 months and later reduced to once a year and latterly she was having difficulty getting an appointment, so she decided to give the Hearing Clinic UK a try after my experience and was delighted. In 25 years of attending an NHS hospital she was only once given a hearing test and very pleased to have it done after her ear had been cleaned. She’ll be back again in July, and back to 6 monthly appointments as was her original regime with the NHS

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional, knowledgeable and friendly

I have been having some discomfort in one ear which I wanted some advice about. Jo was very thorough at working though the possibilities and removing the wax, retesting my hearing (which she had done a few moths before) to eliminate other potential issues first. As always, very professional, knowledgeable and friendly.

18 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

As on previous visits the service provided by Jo was excellent. Everything was explained clearly and the wax removal carried out quickly and efficiently and without any discomfort. She always makes one feel welcome and gives the impression that nothing is too much trouble.

11 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Tony

Went to Harrogate clinic for ear wax removal. Tony was great. Showed me my ears on the screen before the procedure. Then after the procedure showed me how clear my ears were. He was very gentle and explained everything. Great service from him.

27 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Didn't Gain my Trust

TL;DR They didn't get my confidence or trust. I went elsewhere subsequently and got better service.

I'm 68 and this was my first visit to a hearing specialist.
My experience was at Shrewsbury branch.

First appointment with the wax technician Jade was all good and clear. She referred to herself as "only" the wax technician a few times and when I enquired about pricing she told me that the audiologist wouldn't waste her time with specifying cheap hearing aids. Fair enough. I was impressed. It went downhill from there.

At the second appointment I met the audiologist. She explained that my first appointment was just a filter to get rid of non starters so the audiologist doesn't waste her time with them, and she also referred several times to Jade as "only a technician" and stated that her tests results were insignificant.

She made other political comments that riled me and interrupted the session to take a call about her domestic pets.

She gave me one test and explained that this was just a getting to know you session and I would have had to come back at least twice more before I'm fixed up.

I have a feeling this process is a tactic to exploit investment bias - the one where the punter has invested so much effort in getting to the point of sale that he ends up buying out of exhaustion irrespective of price.

I note that the audiologist doesn't waste her time but my time is not significant it seems. I immediately booked two appointments with competing organisations, both of whom I have given 5 star reviews here for comprehensive testing, and explanations about both my condition and prices.

I won't be wasting any more of THC's time.

7 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great professional service

I had been suffering from deafness for some months and found a local branch of the hearing clinic at Shrewsbury. The techician there cleaned my ears out and discovered an underlying issue that my G.P. had missed. This enabled me to get get my hearing back. So pleased with the professional service provided!! 😊😊

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Comprehensive hearing assessment

Chris Stone's assessment of my hearing loss was far more in depth and comprehensive than I'd experienced previously with NHS audiology services. He very carefully explained why he was doing each test and what the results meant for me and my hearing. His care is highly patient-centred and I couldn't be happier with the service he provides.

4 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Received the best service possible

Fitting appointment was relatively short and thorough. Clinic explained all the options about making the purchase. Taking out the finance meant there was no barriers. Think I received the best service possible.

4 de septiembre de 2024
Valorada con 5 estrellas sobre 5

The Gentleman was polite and very clear…

The Gentleman was polite and very clear with his instructions the tests were thorough and well carried out A good explanation was given before each test as to what was expected the test with the new hearing aids was clear and they made a huge difference. To my hearing all in a a very clear experience z

11 de septiembre de 2024

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