Thelax Opiniones 

27
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Beautiful masterpieces at both galleries. I had a warm welcome at the door by Beverly and John when on my visit. Excited to purchase my first painting when the time comes this year

Valorada con 5 estrellas sobre 5

Charles enabled me to understand that I am able to stand in an art gallery with people that understand art and not feel intimidated, and soon enough I felt at home. Soon after that I was introduced to... Ver más

Valorada con 5 estrellas sobre 5

London Art Exchange make art accessible and cool. When it was first suggested that I should visit their gallery in Soho Square I was apprehensive because of the reputation of aloof and high brow natur... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a painting from LAX Art Gallery and had an amazing experience. The gallery's diverse and high-quality collection impressed me, and the staff's expert guidance helped me make the r... Ver más


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4,7

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(27)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Breathtaking pieces

Beautiful masterpieces at both galleries.

I had a warm welcome at the door by Beverly and John when on my visit.
Excited to purchase my first painting when the time comes this year

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with London Art Exchange…

My experience with London Art Exchange has been extremely positive. The advisers took time to understand what I was looking for and explained the background and potential of the artwork in a way that made sense to me. Communication was excellent, and any questions I had were answered promptly. The whole process felt professional, transparent, and well managed from start to finish.

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

LAX team goes beyond mile to cover…

LAX team goes beyond mile to cover individual needs.

4 de diciembre de 2025
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Respuesta de Thelax

Hi Praveen,

Thank you so much for taking the time to share this. Our team works hard to make sure every client feels personally supported, so it means a lot to hear this reflected in your experience.

We’re always here for anything you need and look forward to supporting you on your art journey.

Warm regards,
The London Art Exchange Team

Valorada con 5 estrellas sobre 5

First investment with TheLax

I first purchased a Malak piece in July last year with TheLax.

At first I was abit sceptical, it was the largest investment i had ever made and in an industry I knew very little about.

The customer care with the company was always second to none, always got back to me with any concerns i had. If I was to be completely honest sometimes it did seem as if my investment was gone, but then it was only 8/9 months into a 12/18 month plan and I got a bit jittery.

After a while I was then put into contact with Felix, he reassured me that everything was going to plan and that my ROI was on track, if not better than first projected.

I have now recieved my full investment back plus 29% ROi,
Quite a good return for just over a year.
The money is now going towards paying for my wedding in June 2026.

So I just want to say thanks to TheLax and ill look forward to doing buisness with you in the future. 👍🏻

16 de noviembre de 2025
Opinión espontánea
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Respuesta de Thelax

Reply from Kylie Susan James (Director, London Art Exchange)

Gareth, thank you for taking the time to share this. I’m glad our team kept you updated and that your experience with Felix was reassuring along the way. We never take a client’s trust for granted.

Delighted you achieved a positive outcome on your piece.

Appreciate your patience during the 12/18-month plan.

Wishing you the best for the wedding plans in June 2026.

If you ever need anything—collection, framing, valuations, or resale advice—message us and we’ll help straight away. Thanks again for being part of LAX.

— Kylie

Valorada con 5 estrellas sobre 5

Had a great experience with The London…

Had a great experience with The London Art Exchange, very professional yet approachable and friendly which is rare in the art world. They have an amazing selection of art for sale and from the first call they were really helpful with guiding me through selling an art piece from my collection, finding a buyer in a matter of days.

Felix in particular was incredible with great communication and went above and beyond. Would highly recommend and will definitely be back!

1 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Making art accessibile to all.

London Art Exchange make art accessible and cool. When it was first suggested that I should visit their gallery in Soho Square I was apprehensive because of the reputation of aloof and high brow nature of other galleries. I need not have worried as I was made to feel welcome and valued, despite my relative lack of knowledge. I was able to enjoy the art on show and to ask questions of the courteous and friendly staff there. I have been back a few times now and am learning to enjoy art more and more. I doubt I would be so interested now, had my first experience not been as engag8ng and welcoming.

14 de junio de 2024
Opinión espontánea
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Respuesta de Thelax

Thank you so much for your wonderful words, Paul. It’s truly a pleasure to have you as part of the London Art Exchange family. You are a real gentleman and an amazing part of our community—your warmth, curiosity, and openness are exactly what make LAX such a special place for all of us, team and clients alike.

We’re delighted that your first visit felt welcoming and that you now enjoy art more with each return. Your journey, questions, and enthusiasm are what inspire us every day to keep making art accessible and enjoyable for everyone.

Looking forward to many more visits and conversations—thank you for being such an important part of our story.

With gratitude,
The LAX Team

Valorada con 5 estrellas sobre 5

A professional delight

It was an absolute delight and a pleasure to deal with Felix. He comes highly recommended on all levels by me!

3 de mayo de 2025
Opinión espontánea
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Respuesta de Thelax

Thank you so much, Lindsay! It was a genuine pleasure working with you and I’m delighted to hear you had such a positive experience. We’re always here to support you, and I look forward to helping you achieve even more with your collection in the future.

Warm regards,
Felix Valentine & the team at London Art Exchange

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Efficient, effective and easy to navigate from start to finish. Answered all my questions to give me full comfort

20 de enero de 2025
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Respuesta de Thelax

"Thank you for your kind words! We’re delighted to hear that you had a smooth and comfortable experience with us. Providing excellent service and ensuring confidence in every step of the journey is at the heart of what we do. We truly appreciate you choosing us as your art partners and look forward to assisting you again in the future!"

Valorada con 5 estrellas sobre 5

Daniel is amazing

Wonderful experience at London Art Exchange. Dan looked after me with genuine care, offering insightful advice on pieces that would suit my collection. Couldn’t be happier!

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

LAX IS A GEM

Joe was very attentive and knowledgeable, guiding me to pieces that perfectly matched my taste

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Charles enabled me to understand that I…

Charles enabled me to understand that I am able to stand in an art gallery with people that understand art and not feel intimidated, and soon enough I felt at home. Soon after that I was introduced to one of the advisers Samuel Taylor and he then took the torch to further enlighten my life within the art world. A novice that has taken expert advice.

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely professional

Extremely professional. All details explained. Everyone I have spoken to have been fantastic, my contact Ralf has been outstanding and has been a credit to the organisation. So far so good.

15 de julio de 2024
Valorada con 5 estrellas sobre 5

Charles, dapper, Debonair, and dedicated

Charles, the curator of the exhibit currently at the Soho gallery, is as knowledgeable about those artists he represents as he is passionate about his calling ; he is very knowledgeable. I vastly enjoyed our conversation which touched upon topics including Banski’s debt to Warhol, and the classic visual figural poses—reclined river gods & Odalesques of Ingres, Manet et al. It really was a fabulous chat which exercised my long ago acquired art history degree.

17 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Astounding experience

I recently purchased a painting from LAX Art Gallery and had an amazing experience. The gallery's diverse and high-quality collection impressed me, and the staff's expert guidance helped me make the right choice. I was also thrilled with the incredible price. Highly recommend LAX Art Gallery for its exceptional service and fantastic art deals!

8 de julio de 2024
Opinión espontánea

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