We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Ver más
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Consulta las opiniones de los clientes
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Ver más
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Ver más
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Ver más
Información sobre la empresa
Escrito por la empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Información de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Ha contestado el 53% de las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
You don’t have the thermocouple that I…
You don’t have the thermocouple that I ordered.
the product has unfortunately never…
the product has unfortunately never arrived, its been months now.
I have not received the items I ordered
Still Waiting For It
I placed my order and was told it would be a two week lead time, latest information is "it's still on back-order". I have a trip coming up and would like to get this part soon, but my confidence level is low at this point.
Perfect fit
Parts worked perfectly and as described. Would have been nice to include some instructions but YouTube saved the day. Quick shipping too
Still haven’t received my part that I…
Still haven’t received my part that I paid $65 for next day shipping!!!!!!!!!
You got the part here in a short period…
You got the part here in a short period of time. We liked that you had a picture on line of the part we needed so we could compare to the old part. Our frig is up and working again. Thanks
Item never received
Item never received. Vendor never responded to email. Voicemail was full. Vendor fraud?
I still have not received anything
When parts were ordered site said…
When parts were ordered site said everything was in stock,received order it was incomplete.It took several days to get a hold of someone to find out one part is back ordered,no eta.I would like to know if anyone could find out an eta on the part,would like to go camping this summer,but cannot without a refrigerator.Randy
I placed my order on 5/26
I placed my order on 5/26. no confirmation. Status says waiting to ship. RV Fridge Guys send out email to rate the order and also to call within 245/48 hours if I haven't receive it. I've called many time only to get a busy signal. I go to a link on the page and the link is not available. I'm just looking for an update before cancelling the order.
Very quick easy and efficient
The best
The best! Called and got information and told what I needed (Norcold Control Panel). Then to the website where I ordered it with basic shipping. The item came the next day, I installed it and it fixed my fridge. Couldn’t be happier.
No reply, order not shipped
I ordered a burner for my norcold on May 17/23. Up to this day its status is not fulfilled. I've already payed for this item. Ive messaged 3 times and called 3 times only to get an answering machine whos voice mail is full. Is this company a scam? Id like to get my money back
Took forever and then sent the wrong…
Took forever and then sent the wrong glass...I ordered 11 x 17 and got 12 x 12 piece I can't use..I have tried to call all I get is an answering machine. No call back from them either...I'm at a loss of what to do...Maybe someone will read this and contact me...But I doubt it
I ordered on or about 4/25 here it is…
I ordered on or about 4/25 here it is 5/22 and finally canceled order because of no shipment kept saying any day now and here we are
Can't review what I haven't received
I placed my order on the 29th of April and order still says awaiting shipment. I have sent 2 emails and only thing I received was an email wanting a review for a product I have yet to receive and haven't gotten a response from neither emails. So I'd say as of now my experience has NOT been good. Update: now the 30th of May and still nothing. Same status. Over a month and this sorry company has taken my money and won't reply to emails. I would be happy just to get my D*MN money back. I would advise not ordering from them at all.
Product appeared to be in stock on your…
Product appeared to be in stock on your website, but after I paid, I get a notice that it’s back ordered. Need those products ASAP.

Respuesta de RV Fridge Guys
Got exactly what I wanted and ordered
It was great.
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