We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Ver más
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Consulta las opiniones de los clientes
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Ver más
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Ver más
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Ver más
Información sobre la empresa
Escrito por la empresa
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Información de contacto
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Estados Unidos
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Ha contestado el 53% de las opiniones negativas
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Would have ordered it somewhere else
I ordered a part that you said was in stock but than got an email saying that it was on back order if you don’t have it say that in your adds
you where unable to supply part I…
you where unable to supply part I needed
Had to go to ebay to get part
final updated review of the rv fridge guys
I need to do a complete redaction of my last 2 reviews of the rv fridge guys and Brian, I believe is the owner.
After several miscommunications and not receiving my order after an expected time, I assumed I was being ripped off by a scam company.
This is NOT the case!
I have since received some photo delivery proof and have been able to track down 1 package that a neighbor took in when I wasn't home. Still missing 2 other packages but very pleased to find that Brian and the rv fridge guys did as they said and had my order delivered as was expected.
So thank you Brian, your assistance allowed me to retrieve at least 1 of the 3 packages said to have been delivered.
Full apologize to the RV Fridge Guys for my previous negative reviews

Respuesta de RV Fridge Guys
Ordered a part about a month ago
Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating

Respuesta de RV Fridge Guys
What I did like....
What I did like..... The ease of ordering and I received the parts quickly.
What I did not like is I ordered the wrong part.
What I really do not like! I have made multiple calls and asked for a call back for assistance in ordering the correct part.
My charge card was charged but my order…
My charge card was charged but my order is awaiting shipment. I was told the frig handle was in stock, but it wasn't. No estimate even of when it might ship. Very disappointed.
No order received
This is the 2nd time I have ordered this product and I still have not received it!!! Months have gone by. No one will answer my calls or emails. DO NOT order from them if you actually want something........
Scammers
After I ordered a Norcold dc power board part with a pre paid special order they list as in stock. The next few days they sent an email it was on back order. I ve 2 months with no answers. I did some research. The part doesn't exist. They held onto my money. Then when I cancelled they lied and said it was in transit the same day I cancelled and was returned. No refund was posted though. They are scammers and will take your money and not fill your order.
Fast shipping and right part 👍🏽
Exceptional customer service!
Ordered a part with expedited shipping, needed ASAP. Turns out part was not in stock. I was contacted right away and alerted so that other arrangements could be made. Refund was very quick.
Fast shipping
Did my ordering online and a day or so later I got an email saying it was on backorder and would be two to three week. Two days later it was on my doorstep. I would order from rv fridge guys again
Order part back in july still haven't…
Order part back in july still haven't gotten it yet. Got a trip to lake Erie in three weeks. I need this part.
I did not receive the product
Good price and quick turnaround…
Good price and quick turnaround considering the part that I needed was on back order.
Process of ordering was quick and easy
Process of ordering was quick and easy. I would have liked a better way to track my order though.
Overall good experience,good website…
Overall good experience,good website with helpful troubleshooting tips .only bad thing was the suprise that my part was not in stock and had to be special ordered.if I had known,I probably would have looked for one locally.Still,in the end I’ll be happy to have my fridge working again
Web site said part was in stock when it…
Web site said part was in stock when it is not
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