The Personal Agent Opiniones 

1224
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had an issue with the dishwasher, that led to be out of order for about less than two weeks 😑, we thought that it had to be replaced by a brand new one, which costs a lot in these days... We con... Ver más

Valorada con 5 estrellas sobre 5

I have just sold my property through Personal Agent. The sales progression was dealt with by Sarah Goddard who was amazing. She kept me in the loop every step of the way and explained any developments... Ver más

Valorada con 5 estrellas sobre 5

Always a pleasant experience when communicating with The Personal Agent Staff. Special thanks to Katy Jones! A lovely lady and delight to meet when carrying out our property inspection. Katy was so ac... Ver más

Valorada con 5 estrellas sobre 5

Natasha from the Epsom branch looked after me when I moved my Mum out of her flat to live with me and let her flat. The live was very complicated and stressful and Natasha went above and beyond to pro... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia inmobiliaria
  2. Agencia de alquiler de inmuebles

Escrito por la empresa

Established in 2004, The Personal Agent has grown to be the most successful independent estate agent in the area. With five interlinked branches covering Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions, you'll have the combined strength of a multi-branch team working for you, no matter whether you're looking to sell or buy, rent, let or invest. The Personal Agent was founded on the principle of going the extra mile, which is why we pride ourselves on taking a personal interest in your property needs and taking personal responsibility for every aspect of your purchase, let or sale. o Epsom's market leading agent for sales. o Established for 13 years o 5 sales and lettings branches. o Advertise to millions of potential buyers and tenants on Rightmove, Zoopla, Prime Location, OnTheMarket and our own website. o Premier marketing with professional photographs and floorplans as standard, and glossy brochures, aerial photography and video walk-throughs where appropriate, all for free. o Dedicated sales progression team o In-house mortgage brokers, energy performance consultants and removals With thousands of registered buyers and tenants and several hundred successful sales and lettings every year, our friendly team is one of the most experienced and professional in the region. For well over a decade our founders, managers and staff have lived and worked in the area, so not only do we know it like the back of our hands, but we also take our community responsibility seriously - supporting local charities such as The Children's Trust in Tadworth, Action for AT and Age Concern. We also support many of the local schools with sponsorship for their events including Wallace Fields infant and juniors, Stamford Green primary and Rosebery girls school.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

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4,9

Todas las opiniones

(1224)

212 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have had excellent communication…

We have had excellent communication from Callum, from the initial enquiry to the tenancy agreement being arranged and completed.

16 de enero de 2026
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for your review and sharing

Valorada con 5 estrellas sobre 5

During the process of selling and…

During the process of selling and buying we encountered a number of challenges and difficulties but they were all handled thoroughly and tirelessly.

16 de enero de 2026
Opinión espontánea
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Respuesta de The Personal Agent

Thats great to hear Barbara, and thank you for sharing

Valorada con 5 estrellas sobre 5

Very Professional Inspection Service

I had a very positive experience with Charlotte during my recent inspection. She was professional, friendly, and extremely thorough, explaining everything clearly and putting us at ease throughout the process. The service provided was efficient and well organised, and Charlotte was happy to answer any questions I had. Overall, an excellent service and I would highly recommend her.

17 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing Thilini, and for taking the time to post your experience.

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service, excellent communication and extremely helpful !

9 de enero de 2026
Opinión espontánea
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Respuesta de The Personal Agent

Thanks Kate, thats great to hear

Valorada con 5 estrellas sobre 5

Fantastic service from Natasha

Fantastic service from Natasha!

Natasha has gone the extra mile to solve a problem which occurred with my new tenants moving in plans ~ with great success!

Keeping landlord and new tenant very happy!
Thank you for your quick thinking and care in this instance.

8 de enero de 2026
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing Sandra, and I am so pleased we got everything sorted.

Valorada con 5 estrellas sobre 5

Great service

Natasha was really quick to rely throughout the letting and credit checking process. Being kept up to date is so important and she knew that.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing Melanie

Valorada con 5 estrellas sobre 5

Ethan has been an excellent letting…

Ethan has been an excellent letting agent throughout the entire process. He’s professional, responsive, and genuinely helpful, always taking the time to explain things clearly and keep everything moving smoothly. Communication was easy and stress-free, and it was clear he really cared about making sure everything was handled properly. I couldn’t have asked for a better experience and would highly recommend Ethan to anyone looking for a reliable and friendly letting agent.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing your experience Shaju, its great to hear

Valorada con 5 estrellas sobre 5

Always a lovely experience with charlotte

Always a lovely experience with Charlotte from The Personal Agent. She is so nice, helpful, and makes us completely at ease throughout the property inspection. Really appreciate her kindness and professionalism.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for your review Paige

Valorada con 5 estrellas sobre 5

I appreciate Ethan's help

I appreciate Ethan's help! He was quick to respond and went above and beyond to assist us with all our queries. His professionalism and helpfulness made the entire process remarkably smooth and pleasant. Highly recommend.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

We really appreciate your review Cleo, thank you

Valorada con 5 estrellas sobre 5

Stephanie and the whole team at The…

Stephanie and the whole team at The Personal agent have been phenomenal. They looked after my apartment and did a sterling job of managing it for me.
They were always on hand to offer advice and put things right. Their management service is exemplary and I highly recommend them to any other landlord.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for taking the time to post and share Adrian, really appreciated

Valorada con 5 estrellas sobre 5

Excellent Experience with Ethan Haddon

I want to express my complete satisfaction with the service provided by Ethan Haddon. From the very first viewing of the apartment to the signing of the contract and the handover of the keys, Ethan demonstrated outstanding professionalism.
He was consistently attentive throughout the entire process, ensuring everything went smoothly and clearly. His availability to answer questions and the way he handled every detail gave me confidence and peace of mind in making such an important decision. I highly recommend Ethan to anyone looking for a real estate agent who is dedicated, competent, and truly committed to client satisfaction.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you so much for taking the time to post your kind review

Valorada con 5 estrellas sobre 5

Simply The Best!!!!

What can I say about Callum from the Personal Agent?…3 Words…Simply the Best! Callum has been absolutely fantastic with finding me the right properties. He is professional, knowledgeable with a personality that has definitely made him my Best personal agent. Hats off to him. He is a real pleasure to deal with and a credit to The Personal Agent

27 de noviembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you Janice, we strive to offer the best possible service, its great to hear

Valorada con 5 estrellas sobre 5

The property management team were…

The property management team were highly professional and informative. Stephanie handled a delicate situation with care and consideration and I would not hesitate to let my property with P. Agent again. Thank you for all your hard work.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thanks you for sharing Louise

Valorada con 5 estrellas sobre 5

Polite and professional

The team at The Personal Agent are fantastic. I raised a couple of issue on a recent inspection and Charlotte was amazing. All my issue we dealt with in a professional and timely manner. I couldn't be a happier tenant.

22 de octubre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing Aaron

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service from The Personal Agent, especially from Ethan Haddon. Professional, proactive, and always easy to reach. Made the whole process simple and stress-free. Highly recommend!

6 de noviembre de 2025
Opinión espontánea
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Respuesta de The Personal Agent

Thank you for sharing Jacek

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