The Rare Whisky Shop Opiniones 

135
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gevonden wat ik zocht tegen aanvaardbare prijs. Zeer goed verpakt. zeer snelle levering. Aangenaam contact via chat. Bedankt voor de goede service

Valorada con 5 estrellas sobre 5

I just made my first purchase with therarewhiskeyshop.com and am very pleased. I ordered a bottle of green chartreuse and crossed my fingers as I was unable to find it anywhere local and was wary of b... Ver más

Valorada con 5 estrellas sobre 5

Talked to Richard. He was very nice and helpful, told him I was looking for a bottle of Pappy Van Winkle for my retirement. not only was the bottle expertly packaged it arrived the very next day. Oh... Ver más

Valorada con 5 estrellas sobre 5

What a wonderful experience I've had acquiring this bottle of Crown Royal XR Red. So I set my order up left the page to find a number. I wanted to make sure it was a legit business, but decided not to... Ver más

Información sobre la empresa

  1. Licorería

Escrito por la empresa

The Rare Whisky Shop is a Scottish born company specialising in Old and Rare Whiskies. Using our passion, knowledge and experience in the Whisky industry, we specialise in sourcing the rarest of world whiskies, with a particular focus on Scottish and Japanese bottles.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(135)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service with punctual delivery

Excellent service from online order to my door. Louis was extremely helpful at all times when dealing with the shop and I would recommend this outlet to anybody.

25 de mayo de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Hi Jason, It's our pleasure, thank you so much for the kind review. I'm sure we will have good news for you next week for your other requested bottle we are sourcing. Cheers! Louis

Valorada con 4 estrellas sobre 5

The reason I gave 4*

The reason I gave 4*, not five, is because when the shipment arrived (very prompt, as was promised 7-10days, thou), it was an additional invoice included. And I did have an impression that my order was paid in full at the time I place it on the internet. It might be VAT tax, not sure yet, but they need to make sure that customer is fully aware of that, need to make sure customer understand that and company needs to specify how that invoice should be paid. I’m not happy with any suggestions for payment.

21 de abril de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Dear Alexis, thank you for your feedback. I do apologise, this should not have been the case. When we ship to the USA it's a standard one off fee including and applicable duties and taxes. We have sent you an email with some more information. Thank you and we will speak soon to resolve this. Louis

Valorada con 5 estrellas sobre 5

Very reliable supplier

15 de abril de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Dear Alain, thank you for your review. It was a pleasure dealing with you and I trust you are delighted with your bottle. Louis

Valorada con 5 estrellas sobre 5

Great store honest people

9 de abril de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Dear Martin, thank you for your feedback. I'm glad we could finally get you this bottle you were so desperately after. Please let us know if you are require any more hard to find bottles. Louis

Valorada con 5 estrellas sobre 5

Very knowledgable and easy to work with

Very knowledgable and easy to work with
Kevin snook

2 de abril de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Dear Kevin, thanks for your feedback and business once again. We look forward to helping you get the remaining bottles on your list very soon :-)

Valorada con 2 estrellas sobre 5

I thought I bought a whiskey and paid…

I thought I bought a whiskey and paid only to find out later that the whiskey was not available. without any explanation the refund was given but through out both transactions, there were no communication of any kind by any person. the whole set of transaction could have been totally avoidable if they just said they didn't have it.

28 de marzo de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Dear Ken. Thank you for your feedback. I'm sorry for the experience you had with us. The issue was not if the whisky was available but due to your states import laws we were not able to ship to your state. As the transaction was done through Paypal we refunded the balance by Paypal and explained in the email confirming the refund and the reason for the refund. We can evidence this communication was sent to you via your method of payment Paypal. Thank you and I hope we can be of assistance in the future.

Valorada con 5 estrellas sobre 5

Excellent service and very helpful

Excellent service and very helpful. I would be happy to buy from them again.

8 de marzo de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Thank you for your thoughtful review. Louis

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service, quick and reliable and great communication from Louis and the Team

14 de febrero de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Hi James. Thank for your review. Always a pleasure to help fellow whisky lovers. Good to speak to you.

Valorada con 5 estrellas sobre 5

Excellent service!

Excellent service!! A friendly and very helpful team. Queried about a rare whisky which I could not locate for sale anywhere. Few emails later Louis sourced and had a bottle waiting for me within a few days. I will definatley be using them again in future.

Thanks guys!

22 de enero de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Hi Neil, thanks a lot for your review. It's always great to meet our customers and I'm glad we could get you what you wanted. We look forward to being of service again soon :)

Valorada con 5 estrellas sobre 5

The best in the business.

I have made a number of transactions through The Rare Whisky Shop and I would highly recommend to anyone considering a purchase. Their customer service and follow up is the best in the market and the goods arrive on time and as described. Pricing is comparable if not better than the market so do your research but I don’t think you will find better...

22 de enero de 2019
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Hi Marc, thanks a lot for the review and great speaking to you. Also thanks for buying the bottles all the way from Australia! I'm sure they are happy in their new home. We look forward to being of service again soon :)

Valorada con 5 estrellas sobre 5

Great service

Great service, very helpful shipping to Canada and sourcing bottles for me

23 de diciembre de 2018
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Thanks for your feedback Brett. It's been a pleasure helping you with your whisky goals this year. Look forward to being of assistance again next year. Have a great 2019. Louis

Valorada con 1 estrellas sobre 5

I dont even get my bottle

I dont even get my bottle! After 2 days cancel my order ! Never buy any whisky from this page

21 de diciembre de 2018
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Thank you for your review. The bottle you opted to buy was bought as a backorder as stated in your purchase email. This means the bottle is out of stock and we had to backorder it from our supplier. Unfortunately our supplier was unable to fulfil our order and as a result we contacted you immediately and issued a full refund, all within 48 hours. I'm sorry we were not able to get the bottle to you. We look forward to assisting you with sourcing rare bottles in the future. Thanks

Valorada con 5 estrellas sobre 5

Fast reply and delivery

Fast reply and delivery, items was packed well!

17 de diciembre de 2018
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Thank you so much for your review Petteri. We hope you are very happy with your purchase :)

Valorada con 5 estrellas sobre 5

VERY helpful

VERY helpful, thanks very much Louis!

12 de diciembre de 2018
Opinión espontánea
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Respuesta de The Rare Whisky Shop

Thanks for your feedback Michael, the pleasure was all ours. Great to speak to you and have a brilliant 2019! Louis

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