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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I just wish I’d found this website earlier. Loving mixing my own face oil and body oils. Loads of advise on their website which is great for a total beginner like me. I find there oils are excelle... Ver más

Valorada con 5 estrellas sobre 5

Purchased the oils for the DIY lash serum at a fraction of the cost of manufactured ones and am very happy with the results. The items were delivered swiftly and well packaged. The Soapery is the onl... Ver más

Valorada con 5 estrellas sobre 5

I've used The Soapery for years. When there has been an issue with my order the team are quick to rectify it. I really appreciate this. Recently Megan was very helpful in resolving my order issue.... Ver más

Valorada con 5 estrellas sobre 5

I absolutely love this company. Their oils are so pure and so good. I’m a reflexologist of Massage therapist and since discovering The Soapery I don’t use any other oils. They pure and unrefined organ... Ver más

Información sobre la empresa

  1. Proveedor de cosméticos y perfumes

Información proporcionada por diversas fuentes externas

We stock a range of natural oils from carrier oils to essential oils, shea butter, melt and pour soap bases and soap making ingredients.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

964 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 40% de las opiniones negativas

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4,8

Todas las opiniones

(964)

180 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I am one hundred percent satisfied with…

I am one hundred percent satisfied with The Soapery. Excellent products. Amazing customer Service. Fast delivery times. I have found them to be an outstanding supplier of raw cosmetic ingredients and I am really happy with using them and that will not stop anytime soon. Great value prices too.

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always been impressed with the quality

Always been impressed with the quality, value and variety of products.
1st class attention to packaging... notably summer tubs, oil bottle bags & bumpers attached to large tubs.
Excellent company. Had no complaints in my 12 years purchasing.

3 de julio de 2026
Valorada con 1 estrellas sobre 5

They are a bunch of scammers

They are a bunch of scammers. If you try to cancel an order they will pretend you are breaking up yet just before you tell them they will hear you all fine. Tried twice, first time they hung up just after I said cancel the order. Second time they tried pretending they couldn’t cancel until later and pretended I was breaking up. They are a bunch of greedy scammers and their products are fake that’s why the price is low. They are being investigated for fraud just avoid them!!

27 de agosto de 2026
Opinión espontánea
Logotipo de TheSoapery

Respuesta de TheSoapery

Hi,
I'm really sorry that you had a bad experience with the phone team. I haven't been able to find any orders matching your information. Can you get in touch with us via the contact form on our site so we can make things right?
I have to protest about the suggestion that our products are fake. Please read our purity blog series, we go to great lengths with third party lab testing to make sure that our products are pure.
Also, we are not being investigated for fraud.
Kind regards
Andy

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with, products are always top quality and the cheapest you’ll find anywhere else. Very quick postal service and reply to emails promptly if ever I have a query or a problem. Can’t fault them .

19 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently ordered some essential oils…

I recently ordered some essential oils which were suggested as a fly repellant. I put the drops of essence Lavender, Lemongrass, Eucaliptus and Peppermint into my diffuser in the kitchen and it seems to work really well at keeping flies away.

I really like the emails with suggestion/recipes of uses for their raw materials they supply.

27 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They always have what I need!

They always have what I need and deliver fast. The quality of the product is as advertised. They are the only site that I have been shopping from for over 2 years!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous

Quick service, easy to understand website, useful info available, especially free recipes.

2 de junio de 2026
Valorada con 1 estrellas sobre 5

The worst quality of Frankincense and Lavender essential oils…

The worst quality of Frankincense oil in my life. Emailed the Soapery about it, but as I missed my 30 day return period all they told me was that they checked the batch and it is ok. The batch might be ok but I will never use this chemically smelling substance they call the Frankincense essential oil. To make things worse, the Lavender essential oil purchased from them was also awful

2 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent

I’ve bought many products from this company. All products are really high quality ingredients , packaged well no issues. I now buy all my natural ingredients from here.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic quality and price!

Fantastic quality ingredients, fast delivery and very reasonable prices. I’ve been really pleased with all the carrier oils and essential oils that I’ve purchased. The recipe section is very helpful too.

15 de julio de 2026
Opinión espontánea

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