Tartan Weaving Mill Opiniones 

561
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A quality item at an affordable price and delivered very quickly . The fabric is soft and the colours are perfect

Valorada con 5 estrellas sobre 5

We discovered and purchased several items from Tartan Weaving Mill after a recent visit to Edinburgh. Upon returning home to the US ordered a couple hoodies and sweatshirts which were not only high qu... Ver más

Valorada con 5 estrellas sobre 5

Tartan Weaving Mill makes lovely traditional scarves, I have bought from them multiple times and had only positive experiences. This time I bought a scarf as a gift and the recipient was very pleased... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

We have the largest collection of woollens, gifts, and other visitor merchandise on the Royal Mile as well as Edinburgh's only tartan weaving mill.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

561 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(561)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Website easy to use and view

Website easy to use and view, ordered kilt/skirt, communication v good, quick delivery. Skirt looks really nice, fits perfectly, feels lovely on,very very pleased.

25 de enero de 2024
Valorada con 5 estrellas sobre 5

Gorgeous cashmere scarves

I wanted to buy my daughters cashmere scarves for Christmas and yours were the nicest. Unfortunately, after Christmas, they were reduced to half price so that was quite annoying.

26 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Ordered an item online " in stock" &…

Ordered an item online " in stock" & payment was taken.
Only to receive an email 2 days later to say " order cancelled item not in stock"
Find it ridiculous that payment can be taken for an item not in stock.?
First & last time I ever try & purchase from here.

5 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service…

Appalling customer service from this company. I ordered a tartan blanket online for a Christmas gift. The order was confirmed on December 7 with delivery guaranteed by December 13. On December 15 I had heard nothing, so followed up. I was assured that a priority had been placed on my order and it would be delivered within 48 hours. On December 16 I received an abrupt email advising that my order had been cancelled as the item was out of stock. It is now impossible to source the item before Christmas as the deadline has passed for all other suppliers. So I will be wrapping up an IOU at Christmas.
Why was the stock not checked before the order was confirmed?

16 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed!

Ordered three items on 2/12/23 and following nine emails and one phone call later I finally have received one of the three items. Disappointed that by the time they took to pack my order the other two items were no longer available! I am so cross as now it leaves me without two gifts when there isn’t much time left before Christmas. They refunded the two items but for all the inconvenience I have had I didn’t even get my postage refunded! I was reassured by the email replies and phone call that all items would be with me this weekend, some chance! I won’t be buying from them again for sure. I can’t believe that the company survives if they offer a service like this, utter rubbish. They are a complete let down to me to say the least!

2 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid £8.98 postage and when i checked…

I paid £8.98 postage and when i checked track and trace i found my parcel was delivered to the wrong address. I contacted the seller who advised I should wait 5 working days for Royal Mail to investigate. This is extremely disappointing as my contract is with you the seller, not Royal Mail. Tartan Weaver, please either send me the goods or refund my money. Its the sellers duty to resolve the matter with the customer and then escalate your complaint with Royal Mail. Terrible customer service.

9 de diciembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed

Four scarves were ordered 24/11/23 and delivered 7/12/23 after contact with Tartan Mills about the delivery date. Quality was basic for cashmere and colours were not as vivid as on the website. Two were without any individual packaging and had become very creased, needing ironing. As all four were for Xmas presents, I was disappointed.

24 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Great items at Great prices.

Great items at Great prices.
I recently purchased two wool scarves from TWM. They are very good quality & their prices are much better than others. Very pleased and will use them again & I highly recommend them.

24 de noviembre de 2023

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