Talked to Steve Jones the manager today oct21st 2026. What a great helpful guy ...his advice was outstanding his integrity we couldnt fault him he put us on the right track even though he could h... Ver más
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Consulta las opiniones de los clientes
Being unable to travel in person to view patio paving sold by various suppliers, I was pleased to find that I could order samples (10x10cm) from The Tile Shed online. My three chosen samples were deli... Ver más
Tile Shed Blaydon and member of staff specifically. Superb customer experience. Walter showed outstanding customer care on several occasions as we were not the most straightforward customers. We had a... Ver más
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A very pleasant experience: their website made a mistake when we ordered due to our post code(ZE2) and the shipping was incorrect (to little) rather than demand the full balance they split the diffe... Ver más
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Información sobre la empresa
Escrito por la empresa
The Tile Shed is a family-run business established in 1996, proudly serving the North East and customers across the UK for nearly 30 years. We specialise in a wide range of wall and floor tiles, outdoor porcelain paving, bathrooms, shower panels and wall cladding, with products to suit every style, project and budget. Whether you’re renovating a bathroom, transforming a kitchen, creating an outdoor space or completing a full home renovation, our experienced and knowledgeable team is here to help. As an independent family business, we pride ourselves on offering quality products, competitive prices and friendly, personal service. Customers can visit our stores across the North East for expert advice and to see our extensive ranges in person, or shop online for delivery throughout the UK. Since 1996, our focus has been simple: great products, great value and great service.
Información de contacto
Potters Court, Portobello Road, DH3 2RY, Newcastle upon Tyne, Reino Unido
- 01914921111
- info@thetileshed.co.uk
- www.thetileshed.co.uk
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Talked to Steve Jones the manager today…
Talked to Steve Jones the manager today oct21st 2026. What a great helpful guy ...his advice was outstanding his integrity we couldnt fault him he put us on the right track even though he could have made more money from us .Prices were good we had a really good experience with him and will buy from him again ....
Steve Jones unusually good service in this day and age
Thank you very much
Michael and Rosaleen
North Shields Branch
North Shields Branch. Excellent service from the team there, very knowledgeable, helpful, and worked out a great price with quick delivery. Won’t go anywhere else now!
Tile Shed Blaydon and member of staff…
Tile Shed Blaydon and member of staff specifically. Superb customer experience. Walter showed outstanding customer care on several occasions as we were not the most straightforward customers. We had a large extension to tile floors and small bathroom. Walter went and above and beyond even delivering tiles for us to try out in situ and dropping on his way home from work. Good old fashioned service from a true gentleman of the industry. Thanks Walter and Tile Shed for all the advice and guidance on what was a major project for us. Graeme and Lynda

Respuesta de The Tile Shed
Outstanding service
Outstanding service. After trying an online company (Porcelain superstore, review left) and being bitterly disappointed with service and tiles, I visited The Tile Shed in Birtley. I couldn’t decide so went away to think about it. When I rang to place an order, Lee was brilliant, going out of his way to make sure I got the tiles as quickly as possible. It was his day off when my tiles were due in but he left it in the hands of his colleagues, who rang when they were in, as promised.
I went the next day for additional sundries and having not listened properly to what my husband told me he needed, I got a bit stuck! When I got there, Lee recognised my order, introduced him self and looked on the system for what I needed and then carried it to the car. Fabulous products, fabulous service. 100% will always look here first now.

Respuesta de The Tile Shed
Fantastic what a great experience from…
Fantastic what a great experience from start to finish. James gave us great advice and even recommended a tiler . The experance was seemles I can not recomed the Tile shed enough. 10/10 why would you go any where else give them a go I don't think you will be disappointed.
Great visit to Tile Shed, served by James
We visited The Tile Shed in Blaydon today and James was very helpful. He helped us choose the right tiles and gave us all different options. He was polite and professional throughout our visit. I would recommend The Tile Shed to anyone and even better if you can get served by James
Would highly recommend this company
The staff at The Tile Shed are brilliant and they resolved all of the issues we had with trying to find the outdoor tiles we wanted. Nothing was too much trouble and the customer service was excellent from everyone we dealt with which is so rare these days. I made several calls to make orders and we were so pleased that we found them. I would recommend The Tile Shed to anyone looking for tiles. Thank you!!!!
Absolutely love my tiles excellent…
Absolutely love my tiles excellent service. Excellent quality good price and the staff Julie, Jordan had problem with one tile next day couldn’t help us enough thank guys definitely recommend this shop if you ever need tile go to blaydon there brilliant

Respuesta de The Tile Shed
Very good service
Great showroom, great price, helpful staff!
Recently went to The Tile Shed in Birtley to buy some floor tiles for a kitchen extension. Staff were very knowledgeable, very friendly and didn't mind me asking lots of stupid tile questions. Took a sample home, match brilliantly, ordered over the phone, super simple. Products delivered on time and look brilliant on the floor. Very happy and will be shopping here for my wall tiles.
Still haven’t received my tile but excellent updates
Although I haven’t received my tile sample The Tile Shed are keeping me updated regularly. It is a supplier issue. The Tile Shed communication with me has been excellent.

Respuesta de The Tile Shed
Will use again
First order was brilliant. Speedy delivery, great price, good quality tiles. Shipment was quite dear to be critical.
Unfortunately I needed some extra tiles because I got my measurements slightly out. The price had gone up on the tiles so I obviously had to swallow the pill and pay extra per tile. Due to the delivery charge it would have cost nearly and extra 50% on top of the price of the extra tiles to arranged to drive to the North East and pick them up myself as that was more cost effective than getting them delivered.
Overall I would definitely use the company again but will be sure to get my measurements more accurate, great result for my first ever attempt at tiling as the tiles cut really well.
Amazing
Amazing. They were precise and professional. They did exactly what they were meant to, and were extremely patient with my requests.

Respuesta de The Tile Shed
We bought our tiles on line & picked…
We bought our tiles on line & picked them up at our local showroom. Price & service were spot on
Online order very easy and delivery was…
Online order very easy and delivery was very prompt.
Price was reasonable until VAT and delivery were added then added another £100 to the order so ended up not such a good deal after all.
Well packaged and delivery company kept me informed.
Samples extremely dirty and was missing 50% of order
I ordered and paid for two samples, but only got one of them. When I took the one I received out of the package, it was FILTHY, leaving a black soot all over my hands and counter top.

Respuesta de The Tile Shed
pleasant on phone
pleasant on phone, and able to help satisfy order at fair price
Absolutely first class service
Absolutely first class service - wouldn't go anywhere else!
Did not supply order!
Did not supply order!
You took the order then advised you don’t deliver to Northern Ireland, even though you charged £18 for carriage. It was only 2 tubes of silicone sealant and could have been posted or sent with Parcel Force

Respuesta de The Tile Shed
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