Talked to Steve Jones the manager today oct21st 2026. What a great helpful guy ...his advice was outstanding his integrity we couldnt fault him he put us on the right track even though he could h... Ver más
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Consulta las opiniones de los clientes
Being unable to travel in person to view patio paving sold by various suppliers, I was pleased to find that I could order samples (10x10cm) from The Tile Shed online. My three chosen samples were deli... Ver más
Tile Shed Blaydon and member of staff specifically. Superb customer experience. Walter showed outstanding customer care on several occasions as we were not the most straightforward customers. We had a... Ver más
La empresa ha respondido
A very pleasant experience: their website made a mistake when we ordered due to our post code(ZE2) and the shipping was incorrect (to little) rather than demand the full balance they split the diffe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Tile Shed is a family-run business established in 1996, proudly serving the North East and customers across the UK for nearly 30 years. We specialise in a wide range of wall and floor tiles, outdoor porcelain paving, bathrooms, shower panels and wall cladding, with products to suit every style, project and budget. Whether you’re renovating a bathroom, transforming a kitchen, creating an outdoor space or completing a full home renovation, our experienced and knowledgeable team is here to help. As an independent family business, we pride ourselves on offering quality products, competitive prices and friendly, personal service. Customers can visit our stores across the North East for expert advice and to see our extensive ranges in person, or shop online for delivery throughout the UK. Since 1996, our focus has been simple: great products, great value and great service.
Información de contacto
Potters Court, Portobello Road, DH3 2RY, Newcastle upon Tyne, Reino Unido
- 01914921111
- info@thetileshed.co.uk
- www.thetileshed.co.uk
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Finally found my kitchen tiles...
I've been on the hunt for the perfect colour tiles for our kitchen splashback. I wanted a hexagon shape, shiny but not glossy, tile in a dappled blue with intermittent grey or copper. It's proved particularly hard to find somewhere that offers what I've been searching for. I ordered some samples from the tileshed and they were exactly what I wanted and very reasonably priced. The tiles are of good quality and the delivery came very quickly. The delivery driver was really kind and helped me load the tiles into the garage which I wouldn't have been able to do on my own as they're really heavy.
Super fast delivery
Tile samples
I've only ordered sample tiles, good communication and quick delivery.i will most likely buy from Tile Shed when we make our choice.
Brilliant company very helpful and a…
Brilliant company very helpful and a huge range of tiles to choose from
Great product & services and delivery…
Great product & services and delivery was very fast!
The Tileshed Review
I ordered online .The delivery was very quick I couldn't believe it. THE GUY WHO FETCHED THEM WAS VERY POLITE IN ALL IT WAS OUT STANDING I COULDNT BE MORE Happier. Well done everyone x
Our order was delivered within 2 days…
Our order was delivered within 2 days and we had great communication throughout. Thank you for a first class experience.
Tile Samples
I ordered some samples to collect in the Blaydon store. The warehouse rang to say one of the samples was out of stock but the others would be in store the next day. My husband went to collect them and was told they had not arrived. We have received no further information from the warehouse or the store - clearly the company does not want our business!

Respuesta de The Tile Shed
If I could give 6 stars I would!
Highly recommend The Tile Shed. Everyone who I dealt with was fantastic and the quality / range of the products is amazing. Thank you so much to everyone at The Tile Shed, I will definitely be back!
Really good service and quick delivery
Really good service and quick delivery. Thanks Tileshed
Tiles fine but nothing else!
Getting tiles from here was fine but we were persuaded to order our shower and toilet through them too- this was a BIG mistake! Toilet was fine but shower base was wrong size and replacement (promised for next day but arrived 3 days later) was one which needed a frame rather than legs as requested. Took it back - no replacement - had to buy one online The shower mixer only had one outlet instead of two needed for the drench and hand held which had been supplied and despite us arranging for all our purchases to be brought over to Birtley for our plumber to collect they were still in Seaham. As a result we are into the second week of fitting a small en-suite which would have taken no more than 4 days if everything had been correct and delivered as Tile Shed said it would be. Very VERY disappointing.

Respuesta de The Tile Shed
GREAT SERVICE THANKS
Great experience!
Nice and easy ordering process. Went to collection point at pre arranged time, tiles were ready waiting for us. Tiles are lovely, exactly as described. Very helpful staff.
Great service thanks for your help
Ordered a large amount of 80 x 80…
Ordered a large amount of 80 x 80 crosover grey polished porcelain tiles from Tile Shed every thing went smoothly, they even offered to keep the tiles once they arrived at there store until i was ready for delivery.
First class customer service
Despite ordering on next day delivery more than a week ago I am still waiting for my package to arrive. Very disappointed.
UPDATE** - After writing the review above, a few hours later I received an email directly from the company with an apology and then a personal delivery to my address of my tile samples. It appears the samples may have gotten lost in transit. No matter what has happened to the parcel the customer service I have received since my review has been fantastic. Well done and thank you Dave at the Tile Shed.

Respuesta de The Tile Shed
Disappointing
Said their were plenty in stock online. Ordered and paid extra for next day delivery. Recieved confirmation email of the order. Didn't turn up the next day. Phoned up only to be told there was no stock and I should have recieved an email but their system is broken. They apparently processed the refund but still waiting for it 8 days later. Hope it turns up thos week or I'll have to take further action.
Edit: Appreciate the response below and email follow up recieved. Refund has now been recieved, thanks. Upped from 1 star to 3.

Respuesta de The Tile Shed
Being unable to travel in person to…
Being unable to travel in person to view patio paving sold by various suppliers, I was pleased to find that I could order samples (10x10cm) from The Tile Shed online. My three chosen samples were delivered 7 working days after ordering. The parcel weighed 1000gm but only cost £1.84 in total including the samples! Good quality tiles, I would definitely recommend The Tile Shed.
Good service and prompt delivery
Great service
Great service, excellent communications.
Effortless ordering and great delivery
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