Thomas Bradley Legal Opiniones 

378
TrustScore: 4 sobre 5

4,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steven Bradley came to do my mums will gave us both really good advice arrived on time would recommend will be contacting Steve again to help myself great service

Valorada con 5 estrellas sobre 5

Communication from Thomas Bradley was very good prior to home visit. Derek Hatton who was very professional and friendly. He provided clear information of all available options and aided us to make... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Steven Bradley came out to do my will gave me good advice about power of attorney and trust would recommend

Valorada con 1 estrellas sobre 5

Signed up for wills and powers of attorney, have been promised refund of overpriced bill already paid in full. After several phone calls with promises of getting it sorted, nothing. Phone back promise... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

We believe that every decision you make, whether it’s writing a will, buying a home, planning for retirement, or protecting your assets, has the potential to shape your future. We listen to not only what you need, but what you want. We will provide you with clear guidance, supporting you every step of the way.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

378 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(378)

182 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very knowledgeable man I met

Very knowledgeable man I met. Dave Jandu explained everything to me and answered all my questions I have asked and went deeper and deeper with all the explanation. I will highly recommend Dave Jandu to other people and can ask any questions about will, power of attorney and trust. You get the good answer

23 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thanks for sharing your experience with Dave, I will be sure to pass your comments along

Valorada con 5 estrellas sobre 5

Great service

I had a fantastic experience with Thomas Bradley & Co from start to finish. The team were professional, responsive, and genuinely committed to making the process as smooth as possible.

A special thank you to Lisa, who went above and beyond throughout she was always available to answer questions, kept me updated at every stage, and made what can often be a stressful experience feel straightforward and well managed.

I wouldn’t hesitate to recommend Thomas Bradley & Co to anyone looking to buy or sell. Excellent service all around!

16 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear that your experience with Thomas Bradley & Co was smooth and well managed from start to finish.
Lisa will be thrilled to receive your kind comments — we’ll be sure to pass them on to her. It’s great to know her support, communication, and commitment made the process feel straightforward for you.
Thank you again for your recommendation and trust in our team

Valorada con 1 estrellas sobre 5

Diabolical customer service

My initial contact with Thomas Bradley & Co back in OCTOBER 2024 was very impressive when I started to arrange a Lifetime Trust. I have now paid the full amount of £6000 for the trust but still don't have it and more distressing is that now they don't even return my calls as promised or reply to any of my many emails. I have requested a full refund of my £6000 but they have also ignored this request. I am now liaising with Citizens Advice to acquire my money back as I have lost all trust in dealing with TB & Co even if they we're to now respond to me.

20 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for taking the time to leave your feedback. We are sorry to hear that you feel disappointed with your experience.
We would like to clarify that we have previously requested additional information required to enable us to progress and fully support you; however, this information has not yet been received, which has prevented us from moving matters forward.
We are very keen to assist and resolve any outstanding concerns. We would therefore encourage you to contact our Client Care team directly so we can review your case as a priority. You can reach us on 0330 390 9200 or via email at clientcare@thomasbradleylegal.co.uk.
We take all feedback seriously and remain committed to assisting our clients wherever possible

Valorada con 1 estrellas sobre 5

If you want to burn money - use these guys

Edited and updated; I called as suggested and was told to write an email. Again. That was a month ago. Still no response.

Spent a few thousand pounds on additional services after using a 'free' will service recommended by my employer. This was 9 months ago and I have received nothing. They ignore emails and, as far as I have seen, have not done any work in months as I am yet to sign anything that is correct. I expect there will be a response to this public complaint simply because it’s public, and if they do, it will be the first time I've heard from them since October 2025. Avoid at all costs. I just want my money back.

28 de junio de 2025
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for taking the time to bring this to our attention. We are truly disappointed to hear about your experience - this is not the standard of service that we pride aim to provide for our clients. We invite the opportunity to resolve this issue, please contact our team at 0330 390 9200.

Valorada con 5 estrellas sobre 5

Our consultant

Our consultant, Dave, provided exceptional service, thoroughly explaining the critical importance of a Will and Power of Attorney. He demonstrated remarkable patience and understanding while working with my parents, who experience hearing difficulties. The service was completed efficiently and effectively. Thank you

18 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for taking the time to provide us with this generous feedback. Our team are delighted to hear about your experience with us - Dave will be so pleased. If you have any questions throughout the process, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Easy, relaxed and professional

On the 12th February 2026 Richard Brewster from Thomas Bradley & Co came to visit me at my home, to discuss the details of renewing my Will (due to change of personal circumstances)

I have been involved with the legal industry for most of my working life and I found the home visit exceptionally professional and relaxed. This interaction could have been fulfilled by a phone call but Richard was open, relaxed and calm, further it is noteworthy to say that I found his atmosphere extremely open, honest and gentle. As the target market is for the over 50's I feel this "Old School" method of meet and greet is the perfect approach for establishing reassurance and that Richard is the perfect guy for the job.

I trust this helps convey my words directly with you at my home

12 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for sharing this experience Richard. We are delighted to hear about your experience at Thomas Bradley & Co, our team will be delighted.

Valorada con 1 estrellas sobre 5

Do NOT use this service

Do NOT use this service. The quality of the service is poor, they make arrangements to visit and then dont turn up, when you contact them they then say they sent a text, untrue. I asked them to screenshot the text, which they could not as it had not been sent.
Avoid at all costs.

13 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for bringing this to our attention. At Thomas Bradley, we pride ourselves in providing a high quality service for our clients, and we are deeply disappointed to hear about your experience. Can we ask that you contact our team at 0330 390 9200, and we can strive to resolve this for you.

Valorada con 5 estrellas sobre 5

Happy customer

Thoroughly enjoyed my time with the advisor. Informed. Simple. Would be happy to recommend.

8 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for taking the time to provide our team with this lovely feedback. We are delighted to hear about your experience.

Valorada con 1 estrellas sobre 5

Thomas Bradley &Co

Thomas Bradley &Co
This company come out to my house to arrange a free will writing service. The free will didn’t even get discussed by the agent of Thomas Bradley & co he persuaded us to take out a trust will writing service what cost £2994, we decided to go ahead with this and paid £500 deposit the agent said we could pay the rest by instalment which was a lie a week later got an invoice for £2494 has to be paid in full to proceed any further we paid the £2494 in October 2025, I have phoned Thomas Bradley & Co a number of times to be told someone will call you back, but no one has been in touch with me at all from Thomas Bradley & Co I have emailed them a number of times with no response from Thomas Bradley & Co. Thomas Bradley & Co have taken £2994 of me and done nothing for the service I paid for STAY AWAY FROM Thomas Bradley & Co poor service rip you off and never respond back to you, let’s see what response they write to this all I want now is a full refund from this disgusting company
Me & my wife thought we where sorting are finance out for when we pass away for are 4 children and 11 grandchildren but now we’re £2994 out of pocket disgusting disgraceful Thomas Bradley and Co

27 de octubre de 2025
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We’re sorry to read that you feel this way and take any concerns raised about our service very seriously.

Whilst we would not discuss the specifics of any client matter on a public platform, we can confirm that a payment plan was arranged at the outset and subsequently honoured in line with that agreement.

We are committed to delivering the service our clients instruct us to carry out and would welcome the opportunity to review your concerns properly. Please contact us directly so that we can investigate this matter fully and work towards a resolution.

Thomas Bradley & Co

Valorada con 5 estrellas sobre 5

Wills

Great service,Lindsay came to my Mum's home explained everything in great detail.
My Mum fully understood the service she was getting. Thankyou.

4 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We are delighted to hear about your experience with our team - Lindsay will be so pleased. Thank you for taking the time to provide us with this lovely feedback.

Valorada con 5 estrellas sobre 5

Great experience with representative from Thomas Bradley Legal.

Your representative Dave Jandu was friendly and very helpful today. He took great care in guiding me through the complexities of making a new will and I am very grateful for his experience and unsolicited advice.
I would definitely recommend Thomas Bradley Legal to anyone needing assistance with a will or any other legal matter.

3 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We are delighted to hear about your experience with our team. As a company we strive to provide an excellent service and we are so pleased to hear that Dave has provided that for you. For any further questions, please don't hesitate to get in touch by contacting 0330 390 9200.

Valorada con 1 estrellas sobre 5

Absolutely outrageous company to deal…

Absolutely outrageous company to deal with especially when I learned that everything is copied and pasted. My 10 year old could do it with her eyes closed. 6 times I had to send my draft copy back with mistakes all over the show. Not to mention the fact the consultant told me he shouldn't really allow me a free will as I didn't opt in to any paid services along side it. Been waiting 17 months now to receive the will back they just red button whenever I call or pass me from pillar to post. Disgusting company I have read how they treat their staff too diabolical.

2 de febrero de 2025
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for bringing this to our attention! We are disappointed to hear that you feel this experience has not been to a high standard. Can we ask that you contact our team directly at 0330 390 9200, and we can resolve this.

Valorada con 5 estrellas sobre 5

Dave Jandu came to my house today he…

Dave Jandu came to my house today he was very friendly and knowledgeable put my mind at rest and the whole process was easier than I thought it would be
I have a disabled daughter with limited capacity and he was great at explaining just what I needed and putting it in place
I am very happy that I can update my will free of charge at any time and that my money is protected

Thank you so much Dave highly recommend you

2 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for taking the time to share your experience with our company. We aim to provide an excellent service from the initial call to the final paperwork and we are delighted to hear about your experience. Dave will be so pleased!

Valorada con 1 estrellas sobre 5

Do not use this company

For something as sensitive and important for any person in life to create as a will and provision for a POA..I thought the £1100 I've paid this company would get the job done..how wrong was I. Response to any communication is slow or none existent...my advice do not use this company.

2 de febrero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for bringing this to our attention. We strive to provide a high-standard of service and we are disapointed to hear that this has not been your experience. Can we ask that you contact our team directly to ensure that we can resolve this.

Valorada con 2 estrellas sobre 5

Untrustworthy fraudsters

Everything was up front and professional until I opted to exercise my right to cancel within the cooling off period.
No response to email, full of promises over the phone but to no avail. They are either incompetent scammers, or just hoping that the effort I have to put in for them to return my money will put me off! I have reported them as fraudulent to the police.

1 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for bringing this to our attention. Our team strive to provide a high standard of service throughout the entire process. You are completely within your right to ask for a refund within this cooling off period, and I assure you our team are working on it. If you would feel more at ease to speak to a member of our team directly for confirmation or any questions, can we ask that you contact 0330 390 9200.

Valorada con 5 estrellas sobre 5

Dave Jandu from Thomas Bradley came to…

Dave Jandu from Thomas Bradley came to see me about my will. I was very apprehensive before my appointment as I suffer with anxiety. He took his time explaining everything in detail to ensure I understood everything before proceeding. I did not feel under pressure at any point and feel a load has been lifted off my mind. I would highly recommend Dave and Thomas Bradley. Thank you.

27 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We are delighted to hear about your experience with our team. As a company we strive to make this process as simple and stress-free as possible, and we are so pleased to hear that Dave made you feel at ease. We look forward to continue working with you.

Valorada con 5 estrellas sobre 5

DAVE JANDU

DAVE JANDU
Never had a will done befor he made relaxed and explained everything clearly ( talks a little fast sometimes) now feel relaxed all correct legal stuff sorted thank you for your time fantastic person

26 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you for your lovely feedback. We’re so pleased to hear that you were made to feel relaxed and that everything was explained clearly for you. It’s great to know you now feel reassured that everything is in order, and we really appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Dave Jandu

Done will, trust and power of power of attornay with a lovely man named Dave Jandu. He made me feel very comfortable, and there was no pressure whatsoever. He explained everything in great detail in a language I could understand without technical jargon etc. I would highly recommend Dave Jandu and Thomas Bradley. Thank you Dave

22 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

Thank you very much for your kind review. We’re delighted to hear that Dave made you feel comfortable and took the time to explain everything clearly and without pressure. We will be sure to pass on your lovely feedback to Dave and the team, and we really appreciate your recommendation.

Valorada con 1 estrellas sobre 5

Awful I wouldn't trust them with something so personal

These guys are only interested in selling you their premium package, they spend ages just qualifying you and removing any objections before going in for the kill.

Looking at the other reviews clearly their after service is awful too.

For context, they came to provide us with a free will writing service through my employer and when I asked them to provide this service they "couldn't login" and would get back to me to sort it out.

Of course they didn't get back to me, the free will was just a ruse to get into my house and pressure me into the upsell.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We’re sorry to read that you felt your experience was disappointing and that our service did not meet your expectations. It’s certainly not our intention for anyone to feel pressured, and we regret that this was your perception.

The free will writing service offered through employers is a genuine benefit, and we apologise that you were unable to access it at the time and that a follow-up did not take place as it should have. We would welcome the opportunity to review what happened and address your concerns if you are willing to contact us directly.

Valorada con 1 estrellas sobre 5

BAD!

*UPDATE*
IT'S NOW BEEN OVER 2YRS SINCE MY MUMS PASSING AND NOTHING!! STILL WAITING STILL IGNORED EMAILS AND CALLS FINAL PAPER WAS SENT OVER 8 WEEKS AGO, AFTER BEING TOLD BY THE FINANCE DIRECTOR AND THEY HAD A 6 WEEKS WINDOW TO DISTRIBUTE FUNDS,STILL NO FURTHER FORWARD, STARTING TO THINK THEY'VE SPENT THE MONEY! It's been over 18 months since my mother sadly passed away and we still have no outcome, they send paperwork with names spelt wrong, typed letters with written monatary amounts wrote in, they 'miss place' over 20k of money, then find it after questioning where it went, they do not respond to phone calls or emails, they are stonewalling us.

19 de enero de 2026
Opinión espontánea
Logotipo de Thomas Bradley Legal

Respuesta de Thomas Bradley Legal

We are very sorry to read your review and, first and foremost, please accept our sincere condolences for your loss. We understand how upsetting and frustrating it must be to still be dealing with these issues after such a long time.

The concerns you have raised about delays, and communication are not the standard of service we aim to provide. We would like the opportunity to look into this properly and help resolve matters for you. Please contact us directly with your reference number so a senior member of the team can review your case and provide an update.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más