Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply.
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Consulta las opiniones de los clientes
I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pan... Ver más
La empresa ha respondido
If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver más
La empresa ha respondido
First: I am a customer and not an artist. The products arrived very fast beautiful. The support is amazing. I had a problem with a product. They responded immediatelly, very friendly and understan... Ver más
Información sobre la empresa
Sobre Threadless
Escrito por la empresa
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Información de contacto
Estados Unidos
- help@threadless.com
- www.threadless.com
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These are terrible
These are terrible. After a few washes the print will come off.
Total rip off

Respuesta de Threadless
The support was really great!
The support was really great. After my sweater arrived and was unfortunately too small, I received another sweater in the size larger free of charge. I would definitely order again.

Respuesta de Threadless
I just wanted to give a shout-out to…
I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!

Respuesta de Threadless
Responsive and courteous CX
The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.

Respuesta de Threadless
Epic Reurn
Threadless is such an awesome site to begin with BUT when I ordered 2 shirts and they came a bit snug, threadless kindly replaced them free of charge! That was so considerate and unnecessary and I really appreciated it as a customer.

Respuesta de Threadless
Designs come off when wet
I hate to write this, as I genuinely love the designs, and the service has always been excellent. BUT, something has changed in the way they make their prints… I had a dozen of their tees already, over a decade old, and the designs on those have only faded a little; in fact, the fabric wore away on some of them before the designs did! My latest batch, however, didn’t last more than a couple of washes before the designs started to come away in chunks. I always wash my shirts gently on the coldest water setting, but even then the moment these designs got wet they would become weirdly tacky to the touch, and come away from the fabric if anything even brushed against them. Very disappointing, I don’t think I’ll be buying from them again.

Respuesta de Threadless
Replacing a too-large sweatshirt
A Men's large sweatshirt that we ordered, turned out to be larger than a Men's large sweatshirt we ordered in a previous order.
I wrote Threadless about it, they answered right away, explained that there are different styles, and promised to send a Medium one free of charge.
Many thanks!

Respuesta de Threadless
I love Threadless
I love Threadless, and honestly, there are very few brands that I can say that about. They have great and ever changing designs. They have fantastic quality shirts if you don’t mind spending a bit more for them. The customer service is also pretty outstanding. My only gripe is that they search feature in their site ain’t the greatest. A workaround is to search via google and then enter their site at the right point.

Respuesta de Threadless
Excellent customer service
Excellent customer service. Very responsive, helpful, and able to find solutions.

Respuesta de Threadless
My experience was amazing.I had ordered…
My experience was amazing.I had ordered a size that was too small and I asked if I could get a different style since they didn't have any bigger sizes for that style and they gave me no problems whatsoever.Smoothest customer service I have ever received I will definetly be ordering from them again 😀

Respuesta de Threadless
This company was great years ago
This company was great years ago. Now it's awful. Strange random sizing, poor quality shirts, misaligned prints. Really sad.

Respuesta de Threadless
Great customer service!
Great customer service!
I ordered several shirts and two of them were too big for me. I emailed inquiring about exchanging for a smaller size, and they promptly shipped me the correct size at no charge! And I love the quality of the shirts and the unique designs. Customer for life!

Respuesta de Threadless
Standout company
Got 3 products originally, which came quickly and hassle-free. When I went to exchange one of them for a larger size, my email support ticket was answered inside of an hour, and they offered to send me a larger one free of charge. Really went above and beyond what anyone could reasonably expect them to do, and they definitely secured my business in the future :)

Respuesta de Threadless
I’m very happy with Threadless
I’m very happy with Threadless, in particular with the customer service. They have resolved my problem very quickly and they’re very courteous and friendly.

Respuesta de Threadless
Love the designs and the customer service!
Love the designs and the customer service is some of the best people I've had help me! I am a return customer and have bought from Threadless multiple times before, and all the items always have great quality and a huge variety of styles you can get the designs on. I get so many compliments and especially on the masks they came out with!

Respuesta de Threadless
Awesome service and products
Very prompt response to help me with an item that I needed in a different size. Very friendly and helpful. The products are amazing. I would highly recommend Threadless to anyone.

Respuesta de Threadless
excellent customer service
They were super fast and really wanted to make my order right for me. Easy to exchange a wrong size to one that fit better.

Respuesta de Threadless
This company is awesome
This company is awesome! The designs are great and the shirts and hoodie are of great quality. When a hoodie for my bf’s son shrunk, they sent me a replacement right away. The exchange was easy and this is definitely a company I will go to first when looking for more tops. Thank you!

Respuesta de Threadless
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