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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply.

Valorada con 5 estrellas sobre 5

I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pan... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First: I am a customer and not an artist. The products arrived very fast beautiful. The support is amazing. I had a problem with a product. They responded immediatelly, very friendly and understan... Ver más

Información sobre la empresa

  1. Tienda de serigrafía
  2. Tienda de ropa

Sobre Threadless

Escrito por la empresa

Threadless exists to help artists succeed.

For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.

But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.

At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.

Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.

Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.

Let’s make great together.

Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

793 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 88% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great quality, fast shipping!

Between me and my wife, we have ordered about 10 shirts and 6 hoodies from Threadless. This place is great! Fast shipping and their customer service is the best. Five stars!

4 de febrero de 2022
Opinión espontánea
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Respuesta de Threadless

Hello Michael,

We're stoked to hear you love our tees and hoodies as much as we do! We appreciate you sharing your experience of ordering through us.

Valorada con 5 estrellas sobre 5

The nicest staff!

Their customer service is the best! I've been buying from them for years and they've always been nice and accommodating, and way beyond decent - they are actually generous! They just want you - their customer - to be happy.

3 de febrero de 2022
Opinión espontánea
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Respuesta de Threadless

Hello May,

We're always happy to help and are so glad you've had a good experience ordering from us. Thank you so much for taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Excellent customer service

I have purchased many items from Threadless over the past couple of years. I love their products. The designs and quality are fantastic. The customer service is way above any other company that I have dealt with. If there is any problem at all, they immediately will do all they can to make it right. They will replace it, whether it is the wrong size or it isn't exactly as I wanted. I can't say enough about the customer service at Threadless. They go above and beyond to make sure everything is right and I am happy with my purchase. I highly recommend them.

1 de febrero de 2022
Opinión espontánea
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Respuesta de Threadless

Hello Cindy,

Thank you so much for the kind words! We're so glad to hear you're loving our designs and that our Help Team have always been able to make things right for you. We appreciate you taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Ive been buying from Threadless for…

Ive been buying from Threadless for years and the quality of tshirts have always been great.

I recently had to return tshirts and I can not fault the customer service. I wish more retailers were like Threadless!

1 de febrero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello there,

We're sorry to hear about the trouble with those tees, but we're glad our Help Team could help out. Thanks for taking the time to leave a review!

Valorada con 5 estrellas sobre 5

GREAT customer service

GREAT customer service! And, our sweatshirts rock too!

28 de enero de 2022
Opinión espontánea
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Respuesta de Threadless

Hello Sarah,

We're so glad you're loving your sweatshirts! Do let us know if there's ever anything else we can help with.

Valorada con 5 estrellas sobre 5

Great customer service

EDIT: I contacted customer service and they are sending me out another shirt fre of charge to replace this one. I wasn't expecting that at all, and I'm really thankful to the customer service team

I ordered a shirt from them, arrived well and initially looked great. However after a single wash the print is already beginning to come off of the shirt. After 2 washes there are patches where the print has worn off completely. Pretty disappointed in the quality considering I've bought many other tshirts, a lot of them quite a bit cheaper, and I've not had this problem with any other shirt.

28 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Lana,

We're sorry to hear about your unhappiness with your recent tee order. The print certainly shouldn't be coming off in the wash. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at help@threadless.com with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.

Valorada con 5 estrellas sobre 5

CUTE SHIRTS, efficient customer service!!

I ordered tshirts for my daughter and myself, a tanktop for my other daughter, and a coffee cup for everyone to share. Everything was delivered quickly, and we love everything! Unfortunately, my tshirt was not the right size. When I contacted customer support, they responded within a few minutes and shipped out a shirt in the correct size right away. They asked me to donate the wrong-size shirt or give it to someone else who would like it. Thanks so much for great products and really good customer service. HIGHLY RECOMMEND!!!!

27 de enero de 2022
Opinión espontánea
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Respuesta de Threadless

Hello Susan,

Thank you so much for sharing your experience of working wit hour Help Team! We're so glad we could help you get set up with the right size tee.

Valorada con 5 estrellas sobre 5

Come for the shirts... Stay for the customer service :)

Lots of cute and funny shirts in a range of colours that we don't normally get in Australia. The customer service tho is second to none. So helpful and lovely. I can not praise them enough!!!

21 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Nicole,

Thank you so much for the kind words! We're stoked that we can help get you those colorful tees.

Valorada con 5 estrellas sobre 5

I had a problem with an order that…

I had a problem with an order that after months of delay, simply disappeared and never reached my hands, when I contacted the Threadless team they were super friendly and after analyzing my case, they decided to send me my order again, for a better service of delivery.

21 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Gabriel,

We're sorry to hear your order didn't arrive but glad to hear our Help Team were able to get a replacement on its way to you. Thanks for taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Excellent quality items and responsive customer service

I used to buy from threadless all the time about 10 years ago. The quality was everything (I still have very worn shirts that are in excellent condition), the art was beautiful… the only problem 10 years ago was the sizing. It went up to XXL, which I think was probably a small XXL. That being said, when I discovered their sizing went up to a real 3XL I had to try. I’m so glad I did. The items came just as ordered, the same quality and beautiful art I used to love, so comfortable and roomy enough that I don’t feel like I’m wearing a size too small. I emailed customer support to explain how happy I was about this and they replied with a personalized message that was so sweet, and addressed a few questions I had. I noticed that customer support replied quickly, so I know if I had an issue they would be available to assist me. Love Threadless!

20 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Emily,

That's awesome! It sounds like you've been ordering from us for quite some time and we're stoked to have you as part of the family! We're always happy to help with any fit queries, so do let us know if you ever receive anything that isn't the right fit.

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had a great customer service experience with Threadless! I've always loved the concept of their business and their designs. Now I have the confidence that I can buy there and if anything goes wrong, they'll make it right!

19 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello there,

We're so glad you had a great experience working with our Help Team! We're always happy to help. Do let us know if there's ever anything else we can do for you.

Valorada con 5 estrellas sobre 5

Great service all around

Quick, effective and kind service.
Great experience all around!

18 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Zvika,

We're so glad you had a great experience ordering from us! Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Really good customer service

Really good customer service. Had an issue with a package lost in supply chain hell and they were great; responsive, helpful and quick to issue a refund or replacement shipment.

18 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Bruce,

We're sorry to hear about the trouble with your order, but glad we could help get things sorted! Thanks for sharing your experience of working with our Help Team.

Valorada con 5 estrellas sobre 5

I love the amount of communication…

I love the amount of communication around each order. When one hit a snag, they were super responsive and fixed it right away by asking exactly how I wanted it remedied. I will definitely choose Threadless in the future for my needs!

18 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Samantha,

We're stoked we could help! We really appreciate the kind words. Do let us know if there's ever anything else we can help with.

Valorada con 5 estrellas sobre 5

The Best Customer Service

I've been ordering from Threadless for many years. I've never been disappointed in the shipping time or quality of the product.
Recently I ordered a zip up hoodie that seemed faded. They promptly replaced it without me having to send the item back. This is huge to me. Their customer service response was outstanding.

14 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Brenda,

We're so glad we could help and really appreciate you taking the time to leave a review!

Valorada con 5 estrellas sobre 5

Great Customer Service

I ordered a large sweatshirt in the french terry fit. The design print was great, but the sweatshirt was to small and I didn't like the french terry material. It seems like their sizes run small, which is hard to know for an online store. Threadless was very responsive and helpful and switched it out for an XL in the sponge fleece free of charge.

12 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Lynn,

We're always happy to help and so glad we could get you a replacement sweatshirt sent out in the right style and fit for you. Do let us know if we can ever help with anything else!

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I ordered a t-shirt for my daughter in October but I did not give it to her until Christmas. She liked the design but not the neckline. I thought it was too late to exchange or return but Customer Service took care of my request by replacing the shirt with a different neckline at no charge! I don't have to return the shirt I originally ordered either! Who does that? Threadless does!

11 de enero de 2022
Opinión espontánea
Logotipo de Threadless

Respuesta de Threadless

Hello Andrea,

We're so glad we could help your daughter out with the right fit tee! Do let us know if there's ever anything else we can help with.

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