Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply.
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Consulta las opiniones de los clientes
I've been ordering from Threadless since *checks account, 2008, with 36 orders in total. Three of those orders have included shirts which didn't have a great print on them (around the start of the pan... Ver más
La empresa ha respondido
If you are an artist, think extra carefully whether it is worth to invest tens of hours uploading to them.. and then no inclusion on the marketplace, even if your designs are selling for tens of doll... Ver más
La empresa ha respondido
First: I am a customer and not an artist. The products arrived very fast beautiful. The support is amazing. I had a problem with a product. They responded immediatelly, very friendly and understan... Ver más
Información sobre la empresa
Sobre Threadless
Escrito por la empresa
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Información de contacto
Estados Unidos
- help@threadless.com
- www.threadless.com
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Threadless has always delivered a great…
Threadless has always delivered a great product. I've been buying t-shirts from them for over 12 years now and I've never been disappointed.
I recently had ordered a shirt as a gift. I guesstimated the recipient's size and turns out I ordered the wrong size. Threadless was gracious and generous, replacing the shirt with a larger size at no cost.
I will continue to be a fan of their products and their company.

Respuesta de Threadless
Awesome Company!
Cool products, great great customer service. Loving this guys!

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Excellent customer services
Excellent customer services, very nice and useful!!!

Respuesta de Threadless
This company rocks!
I have purchased shirts from this company for almost a decade now. I love the quality of the shirts, the designs, the support of artists, and their customer service. Their support of artists is an absolute necessity to the progress of personal expression. We all have talents, and allowing the every day artists to shine sheds light upon our whole society. I will continue to wear my art pieces with pride.

Respuesta de Threadless
Ordered a couple of shirts for…
Ordered a couple of shirts for Christmas but they arrived a bit late due to holiday saturation. When they arrived however they were bigger than I had expected but luckily could get replacements thanks to support!

Respuesta de Threadless
Above and beyond
Several months ago I ordered a tank in a beautiful vintage purple color. Unfortunately the graphic was outlined in black so the image was hard to see. Since I loved both the graphic and the tank I chose to order a second one in a different color. Once I received the second tank I sent customer service a picture of both tanks so they would understand they had a problem. I did not expect anything as it was just a bit of information I wanted to pass on to them.
To my surprise I received a reply offering to replace the tank or credit for a future order. I did not expect this because I had not planned on sending the purple tank back. What an incredible happy experience!

Respuesta de Threadless
Great customer service
Great customer service from Grace! I received a t-shirt as a gift, and needed a different size. They were happy to send me the correct size, and didn’t ask me to return the other one. Very happy with my experience.

Respuesta de Threadless
10/10
Wonderfully kind “no questions asked” support of this customer.

Respuesta de Threadless

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Amazing customer service
Ordered a sweater for Christmas and it was too tight, they were super quick to respond and send a larger size at no cost! Amazing customer service, highly recommend!

Respuesta de Threadless
Threadless t-shirts have the best quality and designs.
Threadless t-shirts have the best quality and designs. Their shirts tend to spark interesting conversation or stir delight. I also ordered their other products (notebook, pouch, mug) which also have the same level of quality. The high quality of their products doesn't surprise me because of how they run their business. Threadless customer service keeps exceeding my expectations! When I make a mistake or need an exchange, they promptly respond and seem to anticipate my needs. Thank you for being a great company, Threadless!

Respuesta de Threadless
Awful
Awful! I ordered and paid for items that never arrived. I emailed Threadless 3 times about my order with no response. I never received my order and did not receive a refund. They do not have a phone number so It's not possible to talk with a representative. Shop somewhere else.

Respuesta de Threadless
Service as great as their shirts
Been wearing threadless shirts for over ten years and love their designs and quality.
Recently, I didn’t notice sizing differences between types of shirts and ordered the wrong size. Customer service was very understanding and quick to help me resolve my issue. Super impressed.

Respuesta de Threadless
FANTASTIC Customer Service!
I ordered three shirts while on sale for $10 for a coworker that will be joining my family on Christmas. Unfortunately there was an issue with the shipping and I never received the package. While this was not Threadless’s fault, they responded to my email and created a new order for me in less than 48 hours and did not charge extra even though the sale ended. While the order has not yet shipped and I am uncertain if I will receive it on time, they have expedited the shipping in hopes for an arrival prior to Christmas. My customer service experience with them was amazing. I have ordered several times before without any issues and will continue to order from them despite this issue as I know it was not their fault and they did everything to make it right, including giving me a credit (which I won’t use because it’s not their fault).
Love the uniqueness of their designs and quality of their shirt and will remain a happy customer!
Highly recommend!

Respuesta de Threadless
Great Customer Service
Overall, the shirts are great. One of the shirts I ordered didn't come out exactly like I imagined, but they easily and quickly replaced it with another color/fit. Great customer service.

Respuesta de Threadless
Amazing
Wow! The customers service is amazing! Seriously don’t be afraid to do business with them, they are A1 seller!

Respuesta de Threadless
Sizing shock corrected
I went to replace some t-shirts, however the sizing options had changed. I ordered the wrong size based on what I'd ordered previously (5 years ago). I ended up with some very large t-shirts! When I contacted Threadless, they responded quickly and helped me find the correct size. Now they are sending them out! Great customer service!

Respuesta de Threadless
Great shirts that fit great and i love…
Great shirts that fit great and i love the variation of designs! And their support/help team is so responsive and helpful. Will order from them over and over again!

Respuesta de Threadless
I didn't pay attention that the color…
I didn't pay attention that the color shirt I got was already preshrunk and was not 100% cotton, so the xl was way too big (normally I order xl in the other colors and after washing shrinks just enough). Any ways I emailed stating my issue and they are always so friendly and helpful and ready to make the situation right. I went ahead and reordered new shirt in smaller size so they went ahead and refunded my money. The service is always excellent. I've messed up a time or two with not editing my address because of new address and they helped me with that last year. anywho thank you for your service!!!

Respuesta de Threadless
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