Very professional and polite service very impressed, give jake a raise. Never spoke or dealt with a better customer service advisor . What a great guy. LEGEND
La empresa ha respondido
Localización
Cambiar localizaciónUnit N21 Houndshill Shopping Centre, FY1 4HU Blackpool, North, GB
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Consulta las opiniones de los clientes
came into store for a new phone and broadband we seen katie and bilal. they was extra attentive, polite and helpful. made it really easy to understand and talked us through everything we needed. could... Ver más
La empresa ha respondido
Came to the Blackpool Three store seeking for help with my new phone after the upgrade Roxana went above and beyond and not only quickly helped me to resolve the problem but also gave me a few tips f... Ver más
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Went into the three store in Blackpool this afternoon and was served by Jake. He was a new trainee member and his conduct and mannerism was second to none!! Very professional and polite. It was a plea... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Blackpool
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit N21 Houndshill Shopping Centre, FY1 4HU, Blackpool, North, Reino Unido
- 01253623862
4,8
Excelente
72 opiniones
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Helpful staff and a excellent all round…
Helpful staff and a excellent all round experience. Many thanks!
9 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
That's terrific, Neil :) Thanks for the 5 star review -Scott
Helpful and friendly staff
Helpful and friendly staff. We came in to get a phone for our 10 year old daughter. Staff were really I for. Aove and advised on how to maintain safety for hour daughter. Explained pricing and contract well. Very funny and personable.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
This is what we like to hear, Mr Derbyshire. Thanks for the 5⭐ review! Great work team 🎉 -Jade
Roxana was extremely helpful
Roxana was extremely helpful, nothing was any problem and she helped me set up my new phone and allowed me to stay in the store until everything was sorted. I couldn’t be more grateful
22 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Hi.
Thanks! Your review is really appreciated. -Pete
Maks was really helpful and…
Maks was really helpful and professional, give me all advice and explain the situation. Very polite ,amazing customer service.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Fast, friendly
Katarzyna was very friendly, yet professional. Best service ever, highly recommended.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
That's wonderful, Alexandra. We're pleased Katarzyna gave you the great service you deserve :) -Scott
Hiya and Maks helped me today and were…
Hiya and Maks helped me today and were professional polite pleasant rxplai.ed everything fully and couldn't have been better .
14 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
We're thrilled that Hiya and Maks gave you all the details in a pleasant manner and you enjoyed your conversation :) Thank you for 5 stars -Scott
great service can't fault anything
13 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Thanks for your feedback, Sandra, and it's lovely to hear that you enjoyed great service. We appreciate you taking the time to share this with us. -Michael
The Blackpool store was so helpful to…
The Blackpool store was so helpful to change my esim to a normal SIM I am very happy with the service from the store.
4 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Very easy and quick new SIM on my…
Very easy and quick new SIM on my phone. Thanks to Maks.
1 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Roxanne was really great
Roxanne was really great! Took her time explaining and helped me to get set up on the new phone. Thank you.
Great customer experience.
1 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
3 ignoring fact told shud not hav…
3 ignoring fact told shud not hav threatened after told in shop wud be charged £400 to cancel contract phone after 4 yrs paying £25 to £35 mth direct debit. Havin phoned C.S. 5 times told LAURA in 3 shop wrong shudnt hav threatened cost 400 but had taken £25 and £35 nxtday then £35 mnth later hav asked in letters posted for refund /return bag....not received. Told to go in shop .Not iwarned. Futher letters phone calls still nothing. A refurbished phone given is unwanted WHY WONT 3 TAKE IT BACK and REFUND MY MONEY ...FROM DISATISFIED OLD CUSTOMER
9 de agosto de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
Hello there.
We are sad to hear about your experience. It sounds like it's been a frustrating time.
Generally we don't use the return bags by default any more. We usually send an email with a label for arranging the return, but it sounds like that hasn't been done. That might be something worth requesting from the team if you still need it.
We hope you do get the issue resolved soon. Thank you for taking the time to share your feedback with us, we can use feedback to improve our services and communication. -Pete
Visited the Blackpool store
Visited the Blackpool store, Lancashire. Store Manager, Paul was very rude and condescending…. I will never use this company again. Very rude. Not helpful.
16 de septiembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Blackpool
We are very disappointed to hear that you've had such a poor experience in one of our Three stores, Tim.
We'll take this feedback on board and this will be passed on to the relevant people to be looked into -Jade
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