Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before m... Ver más
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Consulta las opiniones de los clientes
Had an amazing experience with Anna. Walked in for an enquiry and walked out with 2 x contracts. 😃 Staff are very professional, experienced and hands on. Definitely recommend this store. Keep up t... Ver más
La empresa ha respondido
Fyza was brilliant with us today in the Derby office. She explained the amazing deals available.
La empresa ha respondido
The service was really good and helpful. Maureen was so nice to me. She was also very professional. I will definitely recommend her.
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Derby
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
SU105 Eagle Centre, DE1 2PL, Derby, Midlands, Reino Unido
- 01332200859
4,9
Excelente
286 opiniones
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Maureen and Leon were great
Maureen and Leon were great. Amazing help and very kind with explaining my options with upgrading my phone
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi there, thank you for sharing your experience. We’re delighted to hear that Maureen and Leon offered such clear and supportive guidance while helping you explore your upgrade options.
– Three Social Media Team
Great service from Maureen.
Great service from Maureen.
Face to face solution finding is my preference and she quickly found answers to my questions.
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hey, Zoe. We’re delighted that we could provide the in-person support you prefer. It’s great to hear that Maureen took such good care of you by resolving your queries quickly and efficiently. 🥰 - Three Social Media Team
Fyza was great and very helpful as I…
Fyza was great and very helpful as I was confused by the offers
Sorted me out in less than 30 mins
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hello there, we’re glad Fyza was able to clarify everything and guide you through the options with ease. - Three Social Media Team
Elena was so helpful
Elena was so helpful , she literally understand my problem with just a few words . And solved the issue within 5 minutes . No time wasting I was in and out in a flash. You can tell she’s got good work ethics
25 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hey Amina, we're pleased Elena was able to grasp your concern instantly and get things sorted so efficiently. Thanks for sharing your experience 😊
-Three Social Media Team.
Excellent customer service
Had an amazing experience with Anna. Walked in for an enquiry and walked out with 2 x contracts. 😃
Staff are very professional, experienced and hands on. Definitely recommend this store. Keep up the great work team.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hey Prevlin. We're thrilled Anna made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet
Mitch was very friendly and helpful.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Thanks a ton for your review, RG! 🎉Mitch really nailed it, and we look forward to serving you again. ☺️ -Kashish
CUSTOMER Service Outstanding Madam…
CUSTOMER Service Outstanding Madam Fayza deal with me very good Nice and polite.
12 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Babar. Thank you for sharing your experience. We are glad to hear that Fayza looked after you so well, providing such polite and outstanding care during your interaction. -Shivam
Fyra gave me and my mom a great time…
Fyra gave me and my mom a great time she also gave my mom a upgrade on her phone and also we got two iPad and tablet and she was very polite to us
10 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Samuel, it is wonderful to hear that you and your mum had such an enjoyable visit and walked away with everything you needed. We are incredibly glad Fyra could step in with such a polite approach to help get those new devices and upgrades perfectly sorted for you. -Shivam
Maureen was amazing
Maureen was amazing. Really efficient and super helpful
6 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Your words are a real highlight ✨ Andie. Great to know Maureen delivered such prompt and supportive care with a smooth and reassuring approach 💫 -Arvind
Very polite
Very polite, and good conversation, made us smile through the whole experience. Asset to the company.
6 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Lauren, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
Absoloutley amazing service from mitch
Absoloutley amazing service from mitch. Will be bringing my family over when their contract finishes. Thank you
31 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
We’re thrilled to know the Mitch made your day special. Thank you for sharing such uplifting feedback, Diva! 💫☺️ -Kashish
Excellent service from Elena
Excellent service from Elena, very professional
4 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
That's impressive, Mr Chapman. We're glad Elena made your experience exceptional. Thanks for taking the time to leave this 5 ⭐ review. -Prabhjeet
Was service by mitch in the Derby…
Was service by mitch in the Derby store. He had great customers service , very friendly and help me with my enquiries. Extremely happy with my purchase and service. I will be recommending this store to friends and family.
4 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Nicole, lovely to hear Mitch created such a welcoming experience and took the time to guide everything in a way that left you feeling confident with your choice and keen to recommend. -Kishan
Excellent Service from Anna in store
Excellent Service from Anna in store. She helped me so much with choosing a new phone. Very professional and knowledgeable
3 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hey Dave, we’re glad to hear Anna was able to get everything sorted for you. Thanks for the review! 🙌 - VodafoneThree Social Media Team
Excellent customer service
Excellent customer service, all questions answered. Fantastic experience, thank you!
29 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hello Rachel, thank you so much for this lovely feedback. We’re thrilled you had excellent customer service and got all your questions answered 💕✨ -Ayesha
Mitch was absolutely amazing from start…
Mitch was absolutely amazing from start to finish. He took the time to explain everything clearly, including all the terms and conditions, and made sure we fully understood every detail before making any decisions.
He was extremely polite, professional, and welcoming throughout the entire experience. He smiled the whole time, made us feel very comfortable, and created such a relaxed and positive atmosphere.
Customer service like this is rare to find these days. Mitch went above and beyond to help us, and it genuinely made the experience enjoyable and stress-free.
Three is lucky to have an employee like Mitch. Thank you again for the outstanding service!
26 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Thank you for your lovely review, Steve. We’re delighted to hear that Mitch provided such excellent service and made your experience so seamless. ✨ - VodafoneThree Social Media Team
Maureen was great as always very…
Maureen was great as always very helpful and kind
24 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Tinetariro, thanks for your lovely feedback. It’s great to hear Maureen was helpful and kind once again and made your experience a positive one. -Kishan
Respuesta de Three UK - 3Store Derby
Hey Ramakeerththan! Thank you so much for ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day 🙂 -Kashish
Called in store having signal problems
Called in store having signal problems. Spoke to Maureen. She was brilliant went through things with me and sorted a new duplicate sim card.
Super friendly and really wanted to help.
Excellent!
20 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
That’s brilliant 🎯 Paul, We’re pleased Maureen stepped in with real care and got your signal issue sorted with a new SIM, all while keeping things friendly and easy. Here’s to more smooth moments ahead ✨ -Arvind
Mitch has been an amazing help
Mitch has been an amazing help. He was friendly and has great intensive knowledge on phones. He was very skillful in helping me navigating phones and deals as well as being helpful.
14 de mayo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Derby
Hi Thanakorn, it’s great to hear how helpful Mitch was during your visit and how confidently he guided you through phones and deals. We’re really pleased his friendly approach and knowledge made a difference, and we’ll be sure to share your feedback with him. -Shivam
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