Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 18 The Loreburne Shopping Centre, DG1 2BD Dumfries, North, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Ver más
La empresa ha respondido
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he broug... Ver más
La empresa ha respondido
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Dumfries
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Reino Unido
- 01387270871
4,9
Excelente
73 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ben was very helpful and efficient
Ben was very helpful and efficient
Helped sort our problem. Well done
23 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thank you for the great shout‑out, Tricia! 💫 Ben’s quick thinking and dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! 😊 -Ashifa
Respuesta de Three UK - 3Store Dumfries
Hey Richard, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing customer service
Amazing customer service! Very pleased with my recent experience in store. A special thanks to Nick for his patience, knowledge and help.
15 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hey Rosanagh, we're so glad you had a positive experience! It's great to hear that Nick took such good care of you and made everything go smoothly. -Neha
Fabulous service yet again from Kristen…
Fabulous service yet again from Kristen in Loreburn shop Dumfries. Made things seem so easy for us aged pair
5 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Derek, your kind words and 5 ⭐ review truly made our day. We’re delighted Kristen provided excellent support at our store. Wishing you a wonderful New Year 🎊. -Arvind
Saved money and new phone
3 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Smooth transition to purchase new phone
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
31 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Mrs. Stafford, thank you for sharing your experience 🎉 We’re thrilled Alina provided excellent guidance and made your phone setup seamless. Wishing you a sparkling New Year 🎊 -Arvind
Excellent service from Stacey
Excellent service from Stacey, so friendly and very helpful, thank you
30 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi Roger! 🎉 This has made our day! It’s awesome to hear that Stacey looked after you with such a warm and helpful approach. Knowing her energy made your experience easy is exactly what we love to see. Thank you for choosing us and for sharing the good vibes! -Kishan
Pleasant service
Pleasant service, nice girl, very helpful and i walked out happy
20 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Elena was extremely helpful
Elena was extremely helpful. She helped me resolve a problem I had with my SIM card. Excellent customer service. .
16 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hey Vicky! We’re so glad to hear that Elena was efficient and made everything easy. Thank you for taking the time to share your feedback 😊 -Ayesha
Elena was a great help today with my…
Elena was a great help today with my phone
16 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for the amazing 5 ⭐ review, Rhyn. We’re delighted Elena could assist you today. Wishing you a wonderful day 😊 We’re always happy to help 🤝 -Arvind
Great service and extremely helpful…
Great service and extremely helpful staff.
16 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
That's fantastic, Gordon. We appreciate you writing a 5 ⭐ review . -Manavata
Very helpful staff
Very helpful staff , especially Stacy who sorted out my enquiry quickly.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hey Vanessa, that’s wonderful! We’re delighted Stacy and our team made everything seamless for you. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Brilliant service from Kristen in the…
Brilliant service from Kristen in the Loreburne Centre Dumfries. Very helpful and in very easy to understand terms for us old folk.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for your feedback, Margaret, and it's lovely to hear that you enjoyed great customer service from Kristen during your store visit. We appreciate you taking the time to share this with us. -Michael
Very helpful staff
Very helpful staff, nice to speak to someone face to face for a change. Would highly reccomend
8 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for a great review, Gillan :) We're glad you got the help you needed. -Scott
Great experience
Great experience, very helpful, very obliging.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
We're delighted that was your experience, Allan. Thank you for a great review -Scott
staff were accommodating and friendly…
staff were accommodating and friendly amazing customer service and helped me as well as explained everything for me! overall amazing experience
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very happy with my deal
Very happy with my deal this is the time to get upgraded and a great thanks to the staff they were very helpful and trying to get me the best deal thanks again for 3three
3 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Respuesta de Three UK - 3Store Dumfries
We're glad to hear it, Scott :) Thanks for the 5 stars! -Scott
Friendly and helpful staff member
Friendly and helpful staff member
Kristen
24 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
I have been with 3 for years and would…
I have been with 3 for years and would never go anywhere else. The staff are so pleasant and helpful.
24 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.