I had such a lovely experience with Hannah at Three! She was so helpful and knowledgeable when giving me information about different phones and made choosing a new phone so easy. She was absolutely lo... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 18 The Loreburne Shopping Centre, DG1 2BD Dumfries, North, GB
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Consulta las opiniones de los clientes
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were... Ver más
La empresa ha respondido
Alina, in-store assistant very helpful, clear information, transition to new phone very smooth. Assisted in setting up new phone
La empresa ha respondido
Absolutely fantastic experience! Kristen at the Dumfries shop was exceptional — incredibly friendly, helpful and professional. She went above and beyond to help me, explained everything clearly and ma... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Dumfries
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 18 The Loreburne Shopping Centre, DG1 2BD, Dumfries, North, Reino Unido
- 01387270871
4,9
Excelente
82 opiniones
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Great service and extremely helpful…
Great service and extremely helpful staff.
16 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
That's fantastic, Gordon. We appreciate you writing a 5 ⭐ review . -Manavata
Very helpful staff
Very helpful staff , especially Stacy who sorted out my enquiry quickly.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hey Vanessa, that’s wonderful! We’re delighted Stacy and our team made everything seamless for you. Thank you so much for sharing this amazing 5⭐ review! -Veronica
Brilliant service from Kristen in the…
Brilliant service from Kristen in the Loreburne Centre Dumfries. Very helpful and in very easy to understand terms for us old folk.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for your feedback, Margaret, and it's lovely to hear that you enjoyed great customer service from Kristen during your store visit. We appreciate you taking the time to share this with us. -Michael
Very helpful staff
Very helpful staff, nice to speak to someone face to face for a change. Would highly reccomend
8 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for a great review, Gillan :) We're glad you got the help you needed. -Scott
Great experience
Great experience, very helpful, very obliging.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
We're delighted that was your experience, Allan. Thank you for a great review -Scott
staff were accommodating and friendly…
staff were accommodating and friendly amazing customer service and helped me as well as explained everything for me! overall amazing experience
5 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very happy with my deal
Very happy with my deal this is the time to get upgraded and a great thanks to the staff they were very helpful and trying to get me the best deal thanks again for 3three
3 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Respuesta de Three UK - 3Store Dumfries
We're glad to hear it, Scott :) Thanks for the 5 stars! -Scott
Friendly and helpful staff member
Friendly and helpful staff member
Kristen
24 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
I have been with 3 for years and would…
I have been with 3 for years and would never go anywhere else. The staff are so pleasant and helpful.
24 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
staff were kind and helped me quickly…
staff were kind and helped me quickly with finding out how long is left on my contract
15 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi.
Thanks! Your review is really appreciated. -Pete
Very helpful and friendly staff getting…
Very helpful and friendly staff getting the best deal for me
14 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi Wendy, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was very helpful with sorting…
Kristen was very helpful with sorting out a mobile phone security issue. Thank goodness for a shop!
12 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Respuesta de Three UK - 3Store Dumfries
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great experience
Great experience, took time and made sure they got the right phone that suits my son ( first phone)
3 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Hi John, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Kristen was veryhelpful and…
Kristen was veryblhelpful and informative, no pressure, just keen to get usthe best deal. Would definitely recommend 3.
30 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Brenda. We really do appreciate you taking the time to send this over! Great work Kristen 🎉 -Jade
Sales staff excellent kristen was…
Sales staff excellent kristen was brilliant, sorted everything out for me and so helpful and friendly. Will definitely recommend to my friends, Kirsten also sorted out my dad's new phone that he brought from store.
27 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Thanks for this fantastic 5⭐ review, Vanessa. We really do appreciate you taking the time to send this over! Great work kristen 🎉 -Jade
Helpful and friendly staff
Stacey was lovely and helpful, spoke us through all the options and found us the best deal that suited our needs and the cheapest option.
27 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Stacey is a star! That's phenomenal to hear, Ashleigh. We appreciate you taking the time to leave us such a great review :) -Scott
10/10 very Helpful and cheerful 😊
10/10 very Helpful and cheerful 😊
16 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
We totally appreciate your 5* review, Derek- Have a nice day -Maxine
3 is the bees knees
Our experience was made great by the wonderful, helpful and most lovely Alaina. My elderly mother and I popped in to the Dumfries store 6/10/2025 to see if we could possibly get 3 internet. We were welcomed by sunny smiling faces and especially the beautiful Alaina.
Super friendly VERY knowledgeable and got my mum sorted in two shakes of a lambs tail. Mum left with her brand new home broadband hub in shiny new box and I was stolen from almost three decades of being with O2 your arch enemy, with a unlimited sim for my own phone. So HURRAH to us and a BIG hurrrrah to Alaina.
Get that girl a bottle of bubbles..!!!🍾🥂
6 de octubre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Dumfries
Wow! Thanks for this amazing 5⭐ review, Julie. Well done Alaina 🎉 -Jade
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