I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... Ver más
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Unit 53, Braehead Shopping Centre, G51 4BN Glasgow, North, GB
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I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... Ver más
La empresa ha respondido
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... Ver más
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Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... Ver más
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Laura was great in store today! She really went above and beyond on transferring my dad’s stuff from old phone to new one. The first positive experience in the three store in braehead!
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Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Escrito por la empresa

Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, Reino Unido
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Andrea was excellent helping out with sorting my account and explained everything to make it as easy as possible.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Excellent service from Corey. Very informative and explained options available. Thank you

Respuesta de Three UK - 3Store Glasgow (Braehead)
Mark was exceptionally helpfull and guided me the process.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Best friendly customer service by Ms.Nicole at Braehead

Respuesta de Three UK - 3Store Glasgow (Braehead)
Wonderful assistance from Mark, fast, Knowledgeable and very helpful.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Today I was in 3 to get a new phone and was helped by Pardeep. He was very helpful and knowledgeable on everything we needed. He was extremely friendly and explained everything patiently.Will absolutely be back.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Corey was extremely helpful and talked through lots of different options with me. Excellent customer service. Would have no hesitation recommending.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Very friendly staff. Sat down and talked through deals and what I needed/wanted. Ended up with a great deal that exceeded my expectations. Luke was excellent throughout and very friendly/helpful.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Nicole at brae head shopping centre was absolutely brilliant traded in my honour Pro 400 she managed to help me save money every month absolutely delighted and my new phone is Samsung z26 ultra so big well done to Nicole

Respuesta de Three UK - 3Store Glasgow (Braehead)
Great service today in Braehead from Graham and Corey. Went In for help transferring my phone data onto another. Was done for me without a problem. Thank you

Respuesta de Three UK - 3Store Glasgow (Braehead)
I popped in to the store as my phone kept turning off and was almost impossible to use. I tried looking online but I found it very confusing.
I was very warmly welcomed into the store by Andrea and she proceeded to talked me through options for new phones. She compared three different phones and went over each of the phones features to make sure I was making an informed decision.
I walked away with a new phone ordered, it arrived the other day and is great. I am so happy I popped in and I honestly cannot fault the service. Thank you very much Andrea!

Respuesta de Three UK - 3Store Glasgow (Braehead)
Couldn't be more courteous on entry, very assertive. Liked to see me get a good deal.
Pardeep was straight to the point and very helpful. 👏👏👏🫶👍👌👌😎

Respuesta de Three UK - 3Store Glasgow (Braehead)
Emily and Luke were both very knowledgeable and helpful when I was changing my contract and then when I brought my husband over from Tesco Mobile and renewed his phone and contract with Three

Respuesta de Three UK - 3Store Glasgow (Braehead)
Mark at the braehead 3 sfore was exceptional for customer service he was kind politely spoken very patient when we were trying to change our sim contract number because of spam and bot farm calls he even helped us phone 3 business and the line was super quiet and the lady at the other end her accent was hard to make out n repetitive however like an absolute professional he dealt with her on our behalf calmly and got the job done he is an absolute shining example of what customer service should be like all the time and deserves a bonus raise or gift card for his professionalism - he is an absolute credit to the store blown away with our experience - 100 out of ten for mark

Respuesta de Three UK - 3Store Glasgow (Braehead)
Andrea was very helpful, took her time explaining things, went out of her way to try and find the best deals for us, and was fun to talk to while doing so.

Respuesta de Three UK - 3Store Glasgow (Braehead)
Had a great time with Pardeep! He was calm, informative and trustworthy. Would highly recommend getting a contract upgrade with him. He really gave me the best deal- thank you! :)

Respuesta de Three UK - 3Store Glasgow (Braehead)
Came in got new phones mark was very helpful explained everything carefully and knowable. Look forward to being apart of 3

Respuesta de Three UK - 3Store Glasgow (Braehead)
Dealt with Graham in braehead branch very professional helpful and friendly

Respuesta de Three UK - 3Store Glasgow (Braehead)
The staff are very helpfull and nothing is to much and Rahel

Respuesta de Three UK - 3Store Glasgow (Braehead)
Staff were so friendly, made the process so easy... we updated a contract and got a new sim card all in the space of 10 minutes and saved so much money compared to other providers, big thanks to Nicole! :)

Respuesta de Three UK - 3Store Glasgow (Braehead)
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