Daniel was extremely helpful. He not only helped us set up a digital bank account, he patiently described all the eSIM options and recommended a plan that works best for my daughter’s needs. We were a... Ver más
La empresa ha respondido
Localización
Cambiar localización161 Kensington High Street, W8 6SU Kensington, London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Zayd was fabulous and really made the experience of shopping for a phone enjoyable. I highly recommend seeing Zayd at the High Street Kensington branch if you need a new phone or upgrade!
La empresa ha respondido
All enquiries were dealt with promptly and professionally.
La empresa ha respondido
So thankful I found Evangeline who speak my language, I'm old and a bit deaf, she's very patient and got Anna to upgrade my account. Helped me with my questions about my phone. I usually go to your H... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Kensington
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
161 Kensington High Street, W8 6SU, Kensington, London, Reino Unido
- 02079382950
4,9
Excelente
138 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service
Great service, very helpful team, daniel help us to set up a broadband and 2 contract sim
Definitely recommend this store in Kensington
7 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Great customer service
I came in last week needing help with my phone, and it was the first time in a long while that someone was genuinely helpful and smiling. Thank you, Ana. I’ll definitely be back in the future.
4 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for your 5 ⭐ review, Isabela, and it's lovely to hear that you enjoyed great customer service from Ana with your phone query. We're glad that you felt well looked after, and appreciate you taking the time to share this with us 🎊. -Michael
Anna is very helpful and professional ❤️
6 de enero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
That's amazing to hear, Umair. Thanks for leaving Anna an awesome review :) -Scott
Thank you
Dan was very kind and did discovery session to help me set up the phone! Thanks a lot
31 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Wow, we absolutely love hearing this, Zennie! Kudos to Dan for going the extra mile and making your experience truly remarkable. 🌟 Wishing you a Happy New Year. -Ashifa
Great service by Mahuz
Great service by Mahuz
Sorted out my new contract within 2 minutes 👌
30 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hey Ilirjan, that’s fabulous! We’re thrilled to hear that Mahuz made your experience so smooth and seamless. Thank you for sharing this amazing 5⭐ review! -Veronica
Always a great experience with the…
Always a great experience with the staff and store. To be honest it’s our nearest store so it’s very handy and also we can bring our dog. Daniel and Mahfuz was very kind. 🙂
26 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Carol, that’s phenomenal! We’re overjoyed to hear that Daniel and Mahfuz made you feel truly supported. Moments like these genuinely brighten our day. -Afaq
Great service
Had some issues with my phone but the kensington store helped me with my problems
24 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
It’s brilliant to know the Kensington team could get those device issues sorted for you, Abraham! 🎉 We're glad you had a positive experience getting everything fixed, and we really appreciate you sharing the feedback and thank you for the fantastic 5 ⭐ rating! -Kishan
Amazing Service!!!!
Amazing Service!!!!! Thank you so much to Aï for helping me. She is amazing and so kind.
First time with Three and I am already very impressed by the efficiency.
16 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for your 5 ⭐ review, Lina, and it's lovely to hear that you enjoyed great customer service. We're delighted to have you join Three, and appreciate you taking the time to share this with us 🎊. -Michael
Amazing service
Amazing service. Thank you so much and a great deal.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for this amazing 5⭐ review, PJ! -Jade
Ai is great
Ai is great . Efficient n get things done as it supposed to be.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Dan the Man at High street Ken
Dan at High street Ken location is thoughtful, clear and communicative. He breaks down bills, roaming and all the other jargon to get me the best rate.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
This is what we love to hear, Mallory 😊 Great work Dan 🎉 -Jade
All enquiries were dealt with promptly…
All enquiries were dealt with promptly and professionally.
10 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Glad to hear it 👍 Thanks for taking the time to leave a positive 4⭐ review! -Jade
Great service from the kensington store…
Great service from the kensington store and Dan the advisor
6 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Went to the store and Anna help me to…
Went to the store and Anna help me to get new phone and tablet and gadgets,very happy with the deal and the service.Anna offer me to come back to set up the phone and a discovery session in the future because I was in a rush.Thank you
3 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for this amazing 5⭐ review, Judy. We really appreciate you taking the time to send this over to us! Great work Anna 🎉 -Jade
I received the phone by delivery and I…
I received the phone by delivery and I went to high street Kensington to transfer all data and learn new features discovery
Daniel was really patient and helpful
2 de diciembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
We totally appreciate your 5* review - Have a nice day -Maxine
Ai was extremely helpful and very…
Ai was extremely helpful and very friendly I am considering moving all my networks to three because of her.
25 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for your feedback, Gary, and it's lovely to hear that you enjoyed great customer service. We would love to switch more of your services over to us, and appreciate you taking the time to share this. -Michael
Very cheerful lady and very kind
Very cheerful lady and very kind. She deserves 5 stars. Thanks Ai
24 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for your feedback, Kim, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Anna has to be the most informed and…
Anna has to be the most informed and personable employee of 3 … we would highly recommend Anna highly as she is the best 😊
21 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I had a very lovely chat with Mayfuz…
I had a very lovely chat with Mayfuz (assistant director). He was incredibly helpful, really knew his stuff and helped me to save money without being pushy. It was so nice to be able to talk to a person rather than have all questions/ answers from chat bot/ machine.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Nice surprise deal
Came in today to enquire about my bills, left store with a great Black Friday deal of 2 tablets, my Christmas shopping list sorted, very happy. Thank you Ai
18 de noviembre de 2025
Opinión espontánea
Respuesta de Three UK - 3Store Kensington
Thanks for the 5* review! We appreciate your feedback -Maxine
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.