Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not onl... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 19 Waterside Shopping Centre, LN2 1DH Lincoln, Midlands, GB
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Consulta las opiniones de los clientes
I came into store to buy a PAYG sim and I was helped by Reece and Harvey who provided excellent help and information and good customer empathy.
La empresa ha respondido
Having had excellent customer service here on previous occasions, we returned today with my 84-year old Dad to help him buy a new phone. Jasmine was so helpful and patient (as always!) and gave us som... Ver más
La empresa ha respondido
Dropped my phone in the river and was super worried but I saw Harvey and Scott who put my mind at ease and got me a new phone sorted. Super happy
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Lincoln
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 19 Waterside Shopping Centre, LN2 1DH, Lincoln, Midlands, Reino Unido
- 01522542340
4,8
Excelente
74 opiniones
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I came into store to buy a PAYG sim and…
I came into store to buy a PAYG sim and I was helped by Reece and Harvey who provided excellent help and information and good customer empathy.
10 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hey John, we're pleased to hear that Reece and Harvey made your visit straightforward and supported you with clear guidance and care. Thank you for taking the time to share your experience. 😊
-Three Social Media Team.
Came in too sort my phone out and saw…
Came in too sort my phone out and saw Scott, he sorted it very quickly really nice man
10 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
That’s so wonderful to hear, Gwenda! 🎉 Scott really is a star, and we’re thrilled he could get your phone sorted so quickly for you. Thanks for sharing the love! ☺️ — Three Social Media Team
Dropped my phone in the river and was…
Dropped my phone in the river and was super worried but I saw Harvey and Scott who put my mind at ease and got me a new phone sorted. Super happy
9 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Thank you for the lovely review, Mark. We’re glad Harvey and Scott were there to support you and get your new device sorted without any hassle. 😊 – Three Social Media Team
I appreciate the service we had at the…
I appreciate the service we had at the shop. Jasmine is so kind and helpful. Thank you
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Tina, we are glad to hear that you had a great experience during your shop visit and that Jasmine looked after you with such kindness. It is wonderful to know you received such helpful support from her. — Three Social Media Team
Thank you Jasmine for your excellent…
Thank you Jasmine for your excellent customer service. It was really appreciated.
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Oriachim, we are glad to hear that Jasmine looked after you so well and provided such excellent care during your interaction. It is wonderful to know her support made a positive difference for you. — Three Social Media Team
Great service thankyou for your help…
Great service thankyou for your help Jasmine
25 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
This made our day 🌈 Toni. We’re pleased Jasmine delivered such top‑tier support 🌼
- Three Social Media Team
James managed to help with an issue on…
James managed to help with an issue on my phone charging and got it fixed
24 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Wow, Robert! 🎉 It’s wonderful to hear that James made your experience seamless. Thank you for taking the time to leave an incredible 5 ⭐ review! – Three Social Media Team
Excellent service very pleasant…
Excellent service very pleasant experience surprised to be remembered from 4 years ago she has a better memory than my phone, thanks Jasmine
23 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Ade, we’re thrilled Jasmine created such a memorable experience and offered truly thoughtful support. Thank you for sharing your experience with us. Have a lovely day 😊
Three Social Media Team
Very helpful very happy with service!
18 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Thank you, Marta, for your 5 star review. We’re delighted to hear you had a wonderful experience 😊
Three Social Media Team
Excellent service as always!
Having had excellent customer service here on previous occasions, we returned today with my 84-year old Dad to help him buy a new phone. Jasmine was so helpful and patient (as always!) and gave us some excellent and honest advice, without any kind of unnecessary hard sell! All staff at the Lincoln store are welcoming and polite, and we will have no hesitation in following them to their new location down the road when our contracts are due for renewal.
11 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Zoe, thank you for sharing such a lovely message.
It’s wonderful to hear Jasmine looked after your dad with so much patience and care.
We’re truly grateful for your kind words about the whole team, and it means a lot that you’ll follow us to the new store. 😊
— Three Social Media Team
James helped me set up my account on…
James helped me set up my account on the three app, made it very easy for me to access my bill
11 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi there, thank you for the fantastic 5 star rating! We’re delighted to hear that James made everything straightforward and helped you feel confident using your account.-Three Social Media Team
Awesome service
Awesome service. Awesome staff as always. Jasmine especially helpful. Always feel welcomed and remembered as a customer by all staff. Highly recommend
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Fiona, we’re so glad Jasmine and the team made you feel welcomed. Thank you so much for the 5 ⭐ review! - Three Social Media Team
excellent service from jasmine and the…
excellent service from jasmine and the rest of the team
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Thank you so much for your kind words, Mark! We’re thrilled to hear Jasmine and our staff provided such outstanding support. 🌟 — Three Social Media Team
Harvey was able to help me stop spam…
Harvey was able to help me stop spam apps in store. Thank you Harvey
29 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Tony, brilliant news! Harvey giving you the right support in store makes our day. Thanks for sharing your experience we’re always here whenever you need us.
VodafoneThree Social Media Team
James fixed an issue on my app so I…
James fixed an issue on my app so I could access my broadband
22 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Dennis, we are really pleased to hear James sorted the issue on your app and got you back online without any hassle. -Suhaas
Excellent service well versed and…
Excellent service well versed and knowledgeable staff.
Very friendly.
Always recommend them.
20 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Boom 💥 Paul, it is fantastic that our approachable team shared such expert knowledge and top‑tier guidance. Your continuous recommendation means a lot 🌸 -Arvind
Harvey was brilliant
Harvey was brilliant. My friend is blind and needs a phone with large text and easy to use. He transferred the data for her, showed her how to use. He was so helpful, excellent service. Thank you
17 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi there 🎯 We're glad Harvey provided such expert care to handle the data transfer and explain the device features clearly. Knowing our team delivered such highly thoughtful and capable support means the world 💙 -Arvind
I came into the store to pay a bill and…
I came into the store to pay a bill and was served by Reece swiftly and politely. I also brought up an issue with viruses on my phone, and Reece was kind enough to download an anti virus software on my phone with my consent. I really appreciated the help.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Thank you for your lovely feedback, Barry! We’re delighted that Reece made your visit smooth and helpful from start to finish. 🌟 -Veronica
Went to the Three store in Lincoln.Drew…
Went to the Three store in Lincoln.Drew helped me set up my new phone and was very polite. Would recommend highly an overall pleasent experience.
13 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hi Margaret. Thank you for sharing your experience. We are glad to hear that Drew at our Lincoln branch looked after you so well, helping you get your new phone set up while providing such polite and professional support. -Shivam
Without doubt Lincoln store saved me as…
Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not only did I change my mind about leaving but we changed all my family across to three from O2… great customer service - well done Lincoln team.
3 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Lincoln
Hello Sally, we appreciate you taking the time to share your positive experience following your visit to our Lincoln branch. It is wonderful to hear that Drew and Scott provided such excellent support and advice to help move your family over to our network. -Kishan
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