nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... Ver más
La empresa ha respondido
I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... Ver más
La empresa ha respondido
I have stayed with three for the last 4 years, it has quite a straightforward system regarding my data and any issues I have faced were effectively resolved. One particular character is Nilza in Arnda... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Manchester (Arndale)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
27 Market Street, M1 1WR, Manchester, North, Reino Unido
- 01618328489
4,8
Excelente
347 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ellen is very friendly
Ellen is very friendly, talkative and sweet! Made all procedures easier
28 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
That’s brilliant to hear, Ayman! We’re delighted Ellen made the whole process simple and enjoyable for you.
– Three Social Media Team
Biswarupa she unblivablly she made for…
Biswarupa she unblivablly she made for i very a big thing in a matter of three minutes. What help given me took from me a matter of 5 minutes, she is cortious and so profishal i thank har a 1000
17 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Thank you, Kamal. We’re completely blown away by how rapidly and effectively Biswarupa turned things around for you. Resolving a major issue in mere moments while maintaining a polite and expert approach is exactly the standard of care we strive for. 🥰 - Three Social Media Team
The sales person was good and had dealt…
The sales person was good and had dealt with my query in a professional manner and with respect.
10 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi there, thank you for the amazing review. We’re happy to know that our team provided exceptional support with your concerns and ensured you had a well taken care of experience.
– Three Social Media Team
Mian was very kind patient and helped…
Mian was very kind patient and helped me get my broadband. I'm very happy with her service
10 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Love hearing this, Sair! Mian will be thrilled to know she made such a difference. Thanks for the review! 😊 – Three Social Media Team
Abigail was so helpful with all the…
Abigail was so helpful with all the questions and details we needed
Thank you xx
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hey Stella! It’s wonderful to hear Abigail supported you so well. Thank you for the review! 😊 – Three Social Media Team
Abigail did a great job
Abigail did a great job. Tailored explanations about what we came for and we achieved it. Thank you
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Your words are a real highlight, Emmanuel ✨ We’re delighted Abigail’s expert guidance helped achieve exactly what you set out to do. Thank you for sharing the love 🌟
- Three Social Media Team
His attention was great and his polite…
His attention was great and his polite behaviour
8 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Elisabeth, thanks for taking a moment to leave your thoughts. We’re happy his respectful attitude and attention made everything smooth for you.
– Three Social Media Team
Biswarupa is a QUEEEENN
Biswarupa is a QUEEEENN
I was so distressed with the sim issues I had an thought I had no way out but biswarupa patiently sorted everything out for me 😭😭 this literally saved me so much headache
Thank you so much!!! -Maisan
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Love hearing this, Ayesha ✨ We’re thrilled Biswarupa’s patient and capable support got everything back on track and lifted a real weight off your shoulders. Your words are a real highlight 💙
- Three Social Media Team
Biswarupa was incredibly helpful
Biswarupa was incredibly helpful, cooperative, and knowledgeable throughout the entire process. She went above and beyond to assist me, answered all my questions with patience, and made everything easy to understand.
I truly appreciate Biswarupa’s professionalism, kindness, and dedication. She turned what could have been a stressful experience into a very positive one. Thank you, Biswarupa, for your outstanding support and excellent customer service!
3 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Fatoon 😊
Biswarupa’s kindness and patience really shine in your words.
So glad she made everything simple and turned a tough moment into something easy.
Thanks for sharing such a warm and lovely experience! 💗
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Simon, thank you so much for the 5 ⭐ review! We're always happy to help.
Anto,did really well glad with product
3 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hello Evette, it is fantastic to hear that Anto provided excellent assistance and that you are completely satisfied with everything you picked up. — Three Social Media Team
Anto
Amazing customer service I’ve got from Anto, very helpful and very patient. I’ll be coming back to see her as she made feel very comfortable
2 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hey Mehdi, thank you so much for your feedback. We’re delighted to hear Anto provided such supportive service and helped you feel completely at ease. 😊
-Three Social Media Team.
Absolutely fantastic service from Ommer…
Absolutely fantastic service from Ommer and the male manager on shift (26/27th June) nothing was too much trouble very helpful and very knowledgeable and friendly and set up equipment b4 leaving the store 100% recommend will definitely use this store again
26 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Gemma, we’re delighted to know that Ommer and the manager provided such attentive guidance and made the whole process feel easy. – Three Social Media Team
Respuesta de Three UK - 3Store Manchester (Arndale)
Thank you, Ahmed. We’re pleased to know that Abigail’s help made a difference for you. We appreciate you letting us know. -Ayesha
NILZA was super helpful and very high…
NILZA was super helpful and very high customer service level with the smile despite my consecutive questions one after the other but she showed how friendly and I really appreciate that on her Thank you Nilza
19 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Rayan. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and received a brilliant standard of care from Nilza. It is fantastic to know that she was so welcoming, patient, and thorough in addressing all of your queries. -Shivam
Staff were very helpful. In particular Anto. Very professional
Staff were very helpful, in particular Anto.
12 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Ian. Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience and that Anto looked after you so well. -Shivam
I had a fantastic experience at the…
I had a fantastic experience at the Manchester Arndale store today thanks to Biswarupa. After a really frustrating experience elsewhere, she was incredibly helpful, nice, and calm throughout the entire process. She made the whole transition seamless, sorted my new iPhone contract effortlessly, and completely turned my day around. Absolutely stellar customer service, thank you so much!
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Wow, Olamiposi! 🎉 That’s awesome! A big shoutout to Biswarupa at our Manchester Arndale store for going above and beyond to make your experience exceptional. She will be thrilled to know her efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Nilza was a super great help and solved…
Nilza was a super great help and solved my problem for my quickly despite the phone team struggling! She's amazing
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
That’s wonderful to hear, Amaani. Nilza’s commitment truly stands out, and her support made a real impact while leaving a strong impression. -Neha
Brilliant customer service- very…
Brilliant customer service- very helpful and professional, I’m glad she served me
Thanks to Hayley she moved my other sim to a business account
11 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi there, a brilliant and professional service was delivered by Hayley to seamlessly move your sim over to a business account, and we are so glad you had such a helpful experience. -Kishan
Minus 1000 stars!!!AVOID!!!
Minus 1000 stars! The internet and services never work properly. The security is overly pedantic and does not work either. The customer service sucks balls as nobody listens, they are perfidious and stressful to disabled customers. They are trying to keep me in a contract when I told them for 7 days during the cooling off period that I demand to leave!!! They lack compassion and mindfulness...AVOID at all costs!!!
8 de junio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Yeshen, we are really sorry to hear that this has been your experience, and this isn’t the level of support we aim to provide. As we’re unable to review account details on Social Media, please reach out to our Customer Support team here: https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm, and will be able to assist you further.
For extra support, you can connect with our Wellness Team here: https://bit.ly/3G8u30W. They provide dedicated care for these specific needs and are available Monday to Friday from 9am to 5:30pm. -Neha
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.