Marcus was incredibly helpful and professional. He listened patiently to my billing issue, followed up with care, and made sure everything was resolved. He was so polite, patient, and understanding th... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ommer was very helful today when helping me upgrade my contract. He gave me all the advice and help I needed. My parents also needed help with something and he was very patient and understanding with... Ver más
La empresa ha respondido
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... Ver más
La empresa ha respondido
Ben was really helpful when I had data issues and helped me arrange a better monthly data plan. He is very helpful and has great customer service skills
La empresa ha respondido
Información sobre la empresa
Sobre Three UK - 3Store Manchester (Arndale)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
27 Market Street, M1 1WR, Manchester, North, Reino Unido
- 01618328489
4,9
Excelente
376 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Since ,I get in the store Hayley helped…
Since ,I get in the store Hayley helped me a lot.She is a very nice and kind person ,she is very proffesional and polite.I totally recommend.
15 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Claudia, it’s a pleasure to hear that Hayley provided such a seamless experience and ensured everything was sorted effortlessly for you. – Three Social Media Team
Hayley was very helpful
Hayley was very helpful, couldn’t recommend enough :)
14 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Naresh, thanks so much for your kind words. We’re delighted Hayley was able to support you so well 🙂
- Three Social Media Team
Nilza she is very good 👍
12 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Thank you for your lovely feedback, Isaac! We’re thrilled to know Nilza made such a strong impression. 🌟 – Three Social Media Team
Nilza was so helpful setting the…
Nilza was so helpful setting the broadband and get sim for my son. Good work.
12 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Merry, thank you so much for sharing your wonderful 5 star review! We’re thrilled to hear that Nilza made everything easy and stress‑free for you and your family. -Three Social Media Team
Excellent and professional.
The Three staff that attended to me was very professional, polite, caring and she only needed few words to convincingly sell her Three products and I'll get more customers to her Three company.
11 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
⭐ Wonderful feedback! We’re so pleased you found the support from our team welcoming and helpful 😊 – Three Social Media Team
Good customer services.
The customer service was great, very helpful.
4 de agosto de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hey Nimy, your message truly made our day! Thank you for taking the time to share such lovely feedback 😊
Three Social Media Team
Respuesta de Three UK - 3Store Manchester (Arndale)
Sami, thank you for the brilliant 5⭐ feedback. It’s great to know Noor’s support made such a positive impression.
— Three Social Media Team
I had a very disappointing experience…
I had a very disappointing experience at the Three store. I visited to replace my SIM card and felt the staff were unhelpful and dismissive. Instead of clearly explaining what identification was required or discussing possible alternatives, I was left feeling frustrated and unsupported.
Good customer service should involve treating people with respect, listening to their situation, and providing clear information. Unfortunately, that was not my experience. The lack of empathy and poor communication made what should have been a simple visit unnecessarily stressful.
I hope Three provides better staff training so that future customers are treated with more professionalism and respect.
30 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi alpha, thank you for letting us know about your experience in store. We’re sorry the support you received when replacing your SIM card didn’t meet the standard you should expect. As we can’t review accounts or store interactions on this channel, our Customer Support team will be able to help further. You can reach them through https://bit.ly/3C43TKN, or by calling 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 if you’re abroad. The team is available Monday to Friday from 8am to 8pm, and weekends from 9am to 6pm.
— Three Social Media Team
Just been in Manchester store and the…
Just been in Manchester store and the experience was lovely dave and hayey were absolutely amazing so thank you two so much customer service fantastic ❤️
29 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hey Annmaria, it is brilliant to hear Dave and Hayley took wonderful care of you during your Manchester store visit! We appreciate you taking the time to share this lovely feedback ✨ — Three Social Media Team
Ellen is very friendly
Ellen is very friendly, talkative and sweet! Made all procedures easier
28 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
That’s brilliant to hear, Ayman! We’re delighted Ellen made the whole process simple and enjoyable for you.
– Three Social Media Team
Biswarupa she unblivablly she made for…
Biswarupa she unblivablly she made for i very a big thing in a matter of three minutes. What help given me took from me a matter of 5 minutes, she is cortious and so profishal i thank har a 1000
17 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Thank you, Kamal. We’re completely blown away by how rapidly and effectively Biswarupa turned things around for you. Resolving a major issue in mere moments while maintaining a polite and expert approach is exactly the standard of care we strive for. 🥰 - Three Social Media Team
The sales person was good and had dealt…
The sales person was good and had dealt with my query in a professional manner and with respect.
10 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi there, thank you for the amazing review. We’re happy to know that our team provided exceptional support with your concerns and ensured you had a well taken care of experience.
– Three Social Media Team
Mian was very kind patient and helped…
Mian was very kind patient and helped me get my broadband. I'm very happy with her service
10 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Love hearing this, Sair! Mian will be thrilled to know she made such a difference. Thanks for the review! 😊 – Three Social Media Team
Abigail was so helpful with all the…
Abigail was so helpful with all the questions and details we needed
Thank you xx
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hey Stella! It’s wonderful to hear Abigail supported you so well. Thank you for the review! 😊 – Three Social Media Team
Abigail did a great job
Abigail did a great job. Tailored explanations about what we came for and we achieved it. Thank you
9 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Your words are a real highlight, Emmanuel ✨ We’re delighted Abigail’s expert guidance helped achieve exactly what you set out to do. Thank you for sharing the love 🌟
- Three Social Media Team
His attention was great and his polite…
His attention was great and his polite behaviour
8 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Elisabeth, thanks for taking a moment to leave your thoughts. We’re happy his respectful attitude and attention made everything smooth for you.
– Three Social Media Team
Biswarupa is a QUEEEENN
Biswarupa is a QUEEEENN
I was so distressed with the sim issues I had an thought I had no way out but biswarupa patiently sorted everything out for me 😭😭 this literally saved me so much headache
Thank you so much!!! -Maisan
4 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Love hearing this, Ayesha ✨ We’re thrilled Biswarupa’s patient and capable support got everything back on track and lifted a real weight off your shoulders. Your words are a real highlight 💙
- Three Social Media Team
Biswarupa was incredibly helpful
Biswarupa was incredibly helpful, cooperative, and knowledgeable throughout the entire process. She went above and beyond to assist me, answered all my questions with patience, and made everything easy to understand.
I truly appreciate Biswarupa’s professionalism, kindness, and dedication. She turned what could have been a stressful experience into a very positive one. Thank you, Biswarupa, for your outstanding support and excellent customer service!
3 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Fatoon 😊
Biswarupa’s kindness and patience really shine in your words.
So glad she made everything simple and turned a tough moment into something easy.
Thanks for sharing such a warm and lovely experience! 💗
Respuesta de Three UK - 3Store Manchester (Arndale)
Hi Simon, thank you so much for the 5 ⭐ review! We're always happy to help.
Anto,did really well glad with product
3 de julio de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Manchester (Arndale)
Hello Evette, it is fantastic to hear that Anto provided excellent assistance and that you are completely satisfied with everything you picked up. — Three Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.