Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... Ver más
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Localización
Cambiar localizaciónUnit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB
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Consulta las opiniones de los clientes
I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌
La empresa ha respondido
Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... Ver más
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Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge. Maryam served me, knew exactly what I was looking for... Ver más
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Información sobre la empresa
Sobre Three UK - 3Store Nottm (Victoria Ctr)
Escrito por la empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito por la empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Información de contacto
Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, Reino Unido
- 01159240676
4,9
Excelente
157 opiniones
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Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Phil, we’re glad Raheem made your experience smooth and enjoyable. Wishing you a wonderful day 😊. -Suhaas
Excellent customer service from Raheem
Excellent customer service from Raheem, amazing gentlemen 😀
6 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Love hearing this, Samuel 💫 We’re delighted that Raheem made such a lasting impression with steady confidence paired with considerate support. Wishing you bright moments ahead 💙 -Arvind
Scammers
Scammers , watch them please
I renew my contract in store , was given tablet at great deal . A was happy till find out they added third contact for card sim £15.99
Didn’t much look my direct debits till accidently find this charges , abaut 10 months chargers for nothing
Never use that sim not even single Phone call
Very bad people, they probably see that contract is paying and no usage , not interested to find out if all ok with customer , maybe something happened!!! They just want your money , nothing else
Got few another contract with them plus business account , strongly consider to switch to another supplier.
Went to branch reporting problem , didn’t get any help , was advised to ring customer service if want change anything in contact, if you sing contact in store is ok but if you want change/ close account is not ok in store
Scammers in my opinion, won’t recommend to anyone
1 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hi Martin, we’re sorry to hear about your experience and the frustration this has caused. We understand how important it is to feel confident in your contracts, and we’d be happy to look into this further. Please connect with us so we can assist you in resolving this. You can reach our Support Team here: https://bit.ly/3C43TKN. Our lines are open Monday–Friday 8am–10pm, and Saturday–Sunday 9am–8pm. -Samad
Amazing
Went into the three store in Victoria Centre and all the staff were so helpful and well clued up on everything. Couldn't have asked for better service. Raheem was brilliant.
4 de abril de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Yay! We absolutely love hearing this, 🎉 Raheem and rest of the team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Vicky! 💗 -Kashish
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
That’s fantastic, Moueen. We’re really glad to hear you received such thoughtful support. Wishing you a brilliant day ahead 😊 -Manavata
My SIM card stopped working suddenly
My SIM card stopped working suddenly. I had a lot of issues with the live chat so I had to travel into store to sort it out. I was very flustered. I was greeted by Callum who saw me enter and immediately came to help. He sorted the SIM within minutes and handed me over to Jasmine as I also was interested in opening a second line. She was very knowledgeable- incredibly friendly and to the point. I was offered a great deal and fab freebies including a power bank. I had looked online to switch providers before coming but the service I received has kept me with you for another 3 years. Thank you so much.
27 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hi Rachel, thank you for your feedback. We’re glad Callum and Jasmine provided such quick, friendly support and helped you find a great deal. It’s wonderful to know their service has kept you with us — we truly appreciate your loyalty! -Shivam
Suresh was amazing help with sorting…
Suresh was amazing help with sorting out my phone! Excellent customer service and very helpful.
Raheem was also great help :)
17 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Chloe, we’re delighted Suresh and Raheem provided such attentive support. Thank you for sharing your experience. -Suhaas
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Abigail, your message truly stands out. Your appreciation brings a spark that motivates excellence, and it’s a pleasure to support you. Thank you for sharing such uplifting energy . -Manavata
Great service by Callum in Nottingham…
Great service by Callum in Nottingham store help me and was quick and efficient
13 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hi Nancy, thank you for your feedback. We’re delighted to hear that Callum at our Nottingham store made your experience fabulous. Wishing you a wonderful day! 😊 -Neha
Raheem was excellent
Raheem was excellent , his great customer service was greatly appreciated:)
12 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hello, Jusef! We’re thrilled to hear Raheem made such a positive impact during your visit. It’s wonderful to know his dedication and care left you feeling valued. 😇 -Prabhjeet
Switched to three today and got an…
Switched to three today and got an excellent contract thanks to Raheem, who made sure I got exactly what I was looking for. He was very friendly and patient with me.
10 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hi there, welcome to the family and thanks for choosing us today. Great to hear Raheem was kind and attentive and helped you pick a plan that meets your needs. -Kishan
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
It’s wonderful to know Surresh created a welcoming experience for you. We truly value your encouraging words. -Suhaas
Suresh is such a beautiful customer…
Suresh is such a beautiful customer service person.
I was treated nicely and he maintained professional standards in resolving my issues and very supportive.
9 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Yay, Adefunke! We absolutely love hearing this 🎉 We're thrilled to know Suresh offered such attentive and efficient support, making your visit feel light‑hearted and positive. Wishing you great things ahead 💙 -Arvind
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Harjot, we’re glad our team kept things clear and efficient for you. Your feedback is greatly appreciated. -Suhaas
Excellent service from Suresh always.
Excellent service from Suresh always.
3 de marzo de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hey Pamela, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I did not know how to how about why my…
I did not know how to how about why my bill was going up but he was able to assist me with it and I was okay after _ great service from raheem
23 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hey Salomey! Thanks for your feedback, Raheem always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Amazing customer service by Raheem :)
23 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Yes ,I have received good service from…
Yes ,I have received good service from Raheem.
18 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Auxilia, thank you for sharing your experience! 🌈 We’re so pleased Raheem’s support left you feeling well looked after. 💕 -Shivam
Staff are always helpful
Staff are always helpful. I came in a few days ago and was served by Jasmine. Very polite and friendly and was quick to help me sort out my contract.
16 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Hey Mary, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing service
Staff was really friendly and welcoming, especially Raheem who went out of his way to help us and took his time to explain and answer all our questions.
17 de febrero de 2026
Opinión espontánea
Respuesta de Three UK - 3Store Nottm (Victoria Ctr)
Zainab, thank you for sharing this! We’re so happy to hear you had amazing service. Raheem will be thrilled to know he made your visit so helpful and welcoming. 😊 -Ayesha
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