We received outstanding service from Ben Garrod at Lowestoft Topps Tiles who helped us choose hearth tiles for our woodburner. He was incredibly knowledgeable, approachable and patient, taking the tim... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We received outstanding service from Ben Garrod at Lowestoft Topps Tiles who helped us choose hearth tiles for our woodburner. He was incredibly knowledgeable, approachable and patient, taking the tim... Ver más
La empresa ha respondido
I went into the Cheadle store yesterday and based on a photograph I took in, Dan was able to show me a range of similar tiles. Dan was really helpful and very patient - he even helped me match the til... Ver más
La empresa ha respondido
Check the delivery policy carefully before ordering! Just a heads-up for anyone ordering tiles from Topps Tiles: please read their delivery policy carefully before purchasing. I ordered se... Ver más
Given time to look around, offered help by Dave, suggested tile & colour perfect match, we had overlooked. Very helpful pleasant & made the experience so much easier. Would definately recommend Tops... Ver más
La empresa ha respondido
Topps Tiles is the UK's largest tile specialist. Since 1963 we’ve sold only the very best quality on-trend products sourced from around the world. Be inspired by innovative tile design.
Grove Park, Thorpe Way, LE19 1SU, Leicester, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Topps Tiles in Eastbourne were excellent. All the staff were friendly , informed and engaging . Their knowledge and willingness to help are a credit to ToppsTiles and I would highly recommend them to any one wishing to tiles a bathroom , garden or flooring . Well done all .!

Respuesta de Topps Tiles
Topps tiles Cirencester: Dave and Joe are the best! Super friendly and helpful and provide superior advice on all the products they stock.

Respuesta de Topps Tiles
Visited the Topps tiles in Warrington, staff were fantastic help and even helped us load up . Thank you, will definitely visit again

Respuesta de Topps Tiles
I visited the Barnstaple store today, I was greeted by Jon on arrival. He was so helpful and very knowledgeable and guided me through everything needed and even insisted on loading it into my car for me.
Great customer service!

Respuesta de Topps Tiles
Friendly staff, extremely knowledgeable about their products and how to prep and install them, a pleasure to shop there.

Respuesta de Topps Tiles
Staff were friendly and knowledgable.
I needed a number of items to be ready for next week, and it all took 10 minutes.

Respuesta de Topps Tiles
Amy in store was brilliant she approached me and asked what I was looking for and gave excellent advice when I told her what I wanted very pleased will definitely come back

Respuesta de Topps Tiles
Ilda and Sonia at the Harlow branch always go above and beyond to be informative and friendly. Even to non-trade rookies such as myself! Thank you for your help in helping choose the right products for my bathroom project. Superb customer service!

Respuesta de Topps Tiles
Bridgend Store- Glenn was very helpful and lovely to deal with! He went out of his way to help me with choose the right trim and grout, we will definitely return. Thanks Glenn!

Respuesta de Topps Tiles
We were supported in choosing the correct lvt. Brilliant customer service and good product knowledge

Respuesta de Topps Tiles
When you pay £25 for delivery of 3 acoustic panels, you’d expect efficient tracking and notifications… but no.
I’d selected a delivery date of August 25, which was confirmed by email. No updates on the day so I phoned up customer services around 2:30 and apparently the order was on the DX van so should be delivered - but it’s an 8am to 6pm window. No delivery was attempted.
August 26th I worked out how to track on the DX website and supposedly the order was on the van at 8am, but intriguingly only 2 of the 3 panels were loaded this time. But it made no difference as again no delivery was attempted. I’d called up customer support again around 3pm who agreed it was a bit of a mess and would try to find out what was going on. I appreciated the update email I was sent around 4pm but it could only confirm that it wasn’t resolved.
So after 2 stressful days being largely wasted I’m still missing my panels - which I’d intended installing today. I’m also none the wiser what’s going on. Why am I having to chase this instead of Topps Tiles pulling out all the stops? Will I get compensation for all the aggravation and delays?

Respuesta de Topps Tiles
Went to the Plymouth store today completely clueless and in decision paralysis!! Matt made it really easy for us and found exactly what we wanted, completely outside the box. So friendly and helpful thank you!!

Respuesta de Topps Tiles
Turned up today with no idea what i wanted. Was served by a lovely guy called Matt who showed us lots of ideas and supplied everything we needed. This was the Plymouth store

Respuesta de Topps Tiles
We used Topps Tiles at Plympton to purchase tiles to complete the kitchen renovation at Saltash Baptist Church.
The finished look is excellent as was the service provided at Topps Tiles - would highly recommend

Respuesta de Topps Tiles
Topps tiles Plymouth.
Matt really helpful, got exactly the tiles I wanted and got my blue light discount applied which I didn't even realise I could get until he asked me 😊

Respuesta de Topps Tiles
Great customer service, easy process and this was all because Tom at your Telford branch went above and beyond. Excellent staff member with excellent customer service skills.

Respuesta de Topps Tiles
Extremely helpful staff. Nico went above and beyond to ensure our order was correct and arrived in time. Very pleased. Always feel looked after at the Salisbury branch.

Respuesta de Topps Tiles
I bought some tiles, adhesive etc from the Braintree store, the customer service was amazing. The staff know all their products and were so helpful to a novice like me! I bought the flute tiles in white, they look super. They have a matt finish and are a great size for my splash back. I've also used them in my ensuite, with the ribbed ones. Look great. Thank you, will definitely be back for my next project

Respuesta de Topps Tiles
Could do enough to help, Angie from the Worcester branch got everything sorted for my elderly parents wet room to suit their requirements.

Respuesta de Topps Tiles
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.