Toys"R"Us Australia Opiniones 

686
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Worst online shopping experience ever.. purchased a Sylvanian Families toy and I was not notified it had been returned to sender. Eventually got contact through the online submission box as the addres... Ver más

Valorada con 5 estrellas sobre 5

I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... Ver más

Valorada con 5 estrellas sobre 5

Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... Ver más

Valorada con 5 estrellas sobre 5

Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Información proporcionada por diversas fuentes externas

ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

686 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,3

Todas las opiniones

(686)

17 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Disgusting customer service

Ordered a bike for my daughter's bday on 16th Feb 2021, the discretion said it would be sent within 2-4 working days, it is now the 1st March my daughter's bday is less then a week with no bike in sight, no confirmation of shipping, I have sent emails and called it just rings to a voicemail. Disgusting customer service! Gonna have one very unhappy little girl on her bday since I can't even get my money intone to buy her a new one

1 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Toys R Us

Great array of products that are well priced and the speed of delivery was outstanding.

19 de febrero de 2021
Valorada con 5 estrellas sobre 5

Highly recommended!

Great service and quick delivery time! Very happy with my purchase/experience and will definitely buy from again. Highly recommended!

11 de febrero de 2021
Valorada con 2 estrellas sobre 5

Pop Vinyl was delivered damaged and opened

Ordered a pop vinyl off their eBay page, came very fast, but the box had dents all over it when it arrived because they didn’t put anything in the box to protect it (just some paper to stop it from moving freely in the box).
Also noticed the bottom of the box was already popped open and there was dust all over the pop and a big brown mark on the back of his head, this pop has definitely been out of the box and is in no way a collectable condition. So I won’t be buying pops online from toys r us anymore.

10 de febrero de 2021
Valorada con 5 estrellas sobre 5

These guys are amazing

These guys are amazing! I bought Godhand Ultra Bladeless Nippers for LESS THAN HALF PRICE of what they were going for at most Hobby shops. Included free postage and they delivered them within two days of my placing the order. Doesn't get any better than that. Highly recommended!

2 de febrero de 2021
Valorada con 5 estrellas sobre 5

SUPERNATURAL CHEVY IMPALA 1/24 MODEL

This item was evreything I hoped it would be it arrived well packaged and post was extremely fast it was a very good price also for this model and size
My experience couldn't have gone betterand in the words of Dean Winchester "Your Awesome "

25 de enero de 2021
Valorada con 1 estrellas sobre 5

Absolutely disgusting customer service!!

Beware of shopping with toys r us online. The customer service is absolutely disgusting. I dealt with Tom who provided false information and lied about receiving emails. I cancelled orders, following Toms advice , the orders were then sent to me and now toys r us won’t cover return post costs. The worst customer service I’ve ver received. Shame on you toys r us!!

12 de enero de 2021
Opinión espontánea

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