Ordered on line in the morning and it was despatched in the afternoon. Excellent service. I opted for overnight delivery. Fedex were the carrier who advised the parcel was on the Van at 07.30 am at... Ver más
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Consulta las opiniones de los clientes
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notif... Ver más
La empresa ha respondido
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
La empresa ha respondido
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Train Trax is dedicated to Kato Model Railway products to buy online. I stock all the popular Kato N gauge Unitrack, rolling stock and buildings. I carry a large range of locomotives, carriages, wagons and sets from Kato USA. I also stock a growing range of European and Japanese outline, Locomotive Multiple Units and Rolling stock, with more coming from Kato regularly. So if you are just starting your layout or you are a seasoned Unitrack modeller I endeavour to have the products you are looking for!
Información de contacto
Model Railway Magic, Unit 15 The Bull Centre, Stockton Lane , YO32 9LE, York, Reino Unido
- 01904215416
- help@traintrax.co.uk
- www.traintrax.co.uk
5,0
Excelente
1 mil opiniones
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Full service and delivery
Everything I have ordered has a full description. The order is tracked very well . Good quality and good service. Everything is packed well for delivery.
12 de septiembre de 2026
Opinión espontánea
Excellent service from Train Trax as…
Excellent service from Train Trax as usual. Points arrived in good time and order.
9 de septiembre de 2026
Opinión espontánea
Quick delivery
My Kato chassis was delivered very quickly and was well packed. Excellent service.
8 de septiembre de 2026
Great service
Great, friendly service from committed and enthusiastic professionals
7 de septiembre de 2026
Helpful and friendly service …
Helpful and friendly service at good prices, staff are always friendly and helpful
8 de septiembre de 2026
New Kato track user.
I wasn't sure what track pack was needed to extend my layout.
I sent a message, answered the following day, problem solved!
8 de septiembre de 2026
Exactly as described with very good…
Exactly as described with very good communication keeping me updated from day one of my pre-order with regular updates and very prompt delivery once the item arrived in the uk
4 de septiembre de 2026
By far the best place to buy Kato…
By far the best place to buy Kato models in the UK. My order was shipped quickly and was exceptionally well-packaged. Pricing was also fairer than other retailers.
2 de septiembre de 2026
Respuesta de Train Trax
Thank you for your kind review!
Good service
Excellent service. Had a bit of an issue with a pre-order, but this was satisfactorily resolved within 24 hours. Will happily buy from Train Trax again.
2 de septiembre de 2026
Respuesta de Train Trax
Thank you for bringing this to our attention. We’re not yet sure what went wrong with our pre-order system, but we’ll be investigating it to make sure we understand what happened.
It looks like you were accidentally overcharged on this pre-order.
We’ll be refunding the overcharged amount shortly back to your original payment method.
Apologies again for the mistake and any confusion caused.
Respuesta de Train Trax
Thanks!
Purchase of Kato yellow my tram
I was pleased with the quality of the product and the service was of the usual high standard.
1 de septiembre de 2026
Respuesta de Train Trax
Thank you for the review. Enjoy your tram.
Service as expected.
28 de agosto de 2026
Respuesta de Train Trax
Thanks for the 5-star review - glad everything was as expected.
Quick with the delivery and the package…
Quick with the delivery and the package was well wrapped
27 de agosto de 2026
Respuesta de Train Trax
Thanks for the 5-star review. Glad your order arrived quickly and safely packed.
Respuesta de Train Trax
That’s a great trio to hear - range, prices and service. Thanks very much for the 5-star review.
Kati expert at great prices
Great price , fast delivery , Kate specialist, will shop again
10 de agosto de 2026
Respuesta de Train Trax
Thanks very much. KATO is what we do best, so it’s particularly good to hear that. We look forward to your next order.
Great goods and Service
Everything I have ordered has a full description including price. I know exactly what I'm paying for including delivery. Every order is tracked. Good quality and good service. Out of stock items notified as soon as in stock. Everything is packed well for delivery. It is everything you need when buying on line.
10 de agosto de 2026
Respuesta de Train Trax
Thank you for such a detailed review. Clear information, careful packing and keeping customers updated are all things we work hard to get right, so it’s great to know that comes across.
Respuesta de Train Trax
Thanks for your review!
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