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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had several questions about my pension as i am recently retired but my working knowledge of finance is not too great. However, i needn't have worried as Transact couldn't have been more helpful to m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Long term user of Transact platform. Exceptional service, open communication and it’s very easy to navigate and use. Security is also very good.

Valorada con 4 estrellas sobre 5

They geared towards IFA, from a consumer standpoint I’d describe the offering as quite basic. There are a few key features missing such as portfolio X-ray and also a native android/iOS app, so a littl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Transact's phones are always answered promptly which I must say is a refreshing change these days... Website very user friendly... Huge range of investment funds including many individual equities... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Our award winning, market leading wrap service already has a loyal following from a large number of financial advisers and planners in the UK. We provide a wide range of financial planning tools and comprehensive reporting, alongside an extensive range of investments and tax efficient wrappers to make the management of portfolios as easy and efficient as possible.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good quick and trustworthy service

Good quick and trustworthy service

23 de abril de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to leave a review. Providing a high quality service is our top priority, so this is great to hear.

Valorada con 5 estrellas sobre 5

Great customer service

Got a HUMAN BEING after 3 rings on the phone. He could not have been more helpful. Everything was explained clearly with great patience.

2 de abril de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to leave your kind review. Providing a top quality, personal service is a top priority of ours so this is great to hear. We are really pleased we were able to help.

Valorada con 5 estrellas sobre 5

Thank you Matthew Pasola

I had several questions about my pension as i am recently retired but my working knowledge of finance is not too great. However, i needn't have worried as Transact couldn't have been more helpful to me and bent over backwards to help answer my questions and put my mind at ease. I would particularly like to thank Matthew Pasola......he was massively helpful, friendly and very knowledgeable and i can't thank him enough!

20 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your recent experience. Helping clients and providing a high-quality service is really important to us, so this is great to hear. We have passed your kind feedback on to Matthew.

Valorada con 5 estrellas sobre 5

I have been with Transact for a number…

I have been with Transact for a number of years and have always had excellent service from them and would thoroughly recommend them.

16 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your experience. We are really pleased to hear that you are happy with the service being provided.

Valorada con 4 estrellas sobre 5

Geared towards IFAs

They geared towards IFA, from a consumer standpoint I’d describe the offering as quite basic. There are a few key features missing such as portfolio X-ray and also a native android/iOS app, so a little old school from a technology standpoint. From a consumer perspective it’s a bit clunky.

15 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your feedback. We are continuously looking to develop our service and the functionality available to clients on Transact Online, so will bear your comments in mind.

Valorada con 5 estrellas sobre 5

A reliable and safe investment company

I have been investing my pension with Transact in association with Investment quorum(financial advisors) for over 10 years.
In all that time dealing with them they have been reliable,safe & secure & acting on all instructions when required.
They are contactable when necessary with helpful & knowleadgeable staff.

I am more than happy to recommend them.

13 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your feedback. It’s great to hear your ongoing positive experience of our service and we are very grateful for your long-standing support.

Valorada con 4 estrellas sobre 5

Log on process easy and intuitive

Log on process easy and intuitive. Reports and data set out in easily accessible formats.

11 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your feedback. Transact Online being easy to use is really important to us, so this is great to hear.

Valorada con 5 estrellas sobre 5

First time client user.

Yesterday was the first time I had needed to access transact and use their online tools. I found the process easy to navigate and use. As a novice I found filling in one of the forms arduous due to my lack of knowledge and understanding. One quick phone call was all it took for me to be guided through that part of the process. I was very impressed by the efficiency of the whole transaction and the help that I received

9 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your experience. We’re really pleased we were able to help and will pass your feedback on to your Client Service team. If you have any further questions, either now or in the future, please don’t hesitate to get back in touch.

Valorada con 5 estrellas sobre 5

This company has a great client ethos…

This company has a great client ethos and strives to deliver a great client experience

3 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your experience. Providing a high quality service is central to everything we do, so your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

Easy to nivigate.

3 de marzo de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to leave a review. Transact Online being easy to use is really important to us, so this is great to hear.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company - have been a customer for over 20 years

23 de febrero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to leave a review and for your long-standing support. We are very grateful.

Valorada con 5 estrellas sobre 5

Very simple selling process

Very simple selling process, typical of Transact. I have been investing through Transact for over 15 years, and their service, both online and by phone is excellent. Their charges are constantly being reviewed, and usually downwards!!

19 de febrero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your kind review. We are grateful for your ongoing support and really pleased to hear your experience of the service we are providing.

Valorada con 5 estrellas sobre 5

Great first experience

Really impressed with Transact so far. Opening my new ISA was quick and hassle‑free, and the online access is very easy to use. Navigation feels intuitive, and everything I need is easy to find.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your recent experience. We are really pleased to hear that you are happy with the service you have received so far and our online functionality.

Valorada con 5 estrellas sobre 5

Easiest platform to deal with !

Been dealing with transact since 2018 . Very professional platform everything so easy !!

5 de febrero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for your ongoing support! We are very grateful and look forward to continuing to provide excellent service to you for many more years.

Valorada con 5 estrellas sobre 5

Great purformance of portfilio

Great purformance of portfilio. Dan gives annual analysis of the funds and is always available on the end of the phone.

28 de enero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to leave a review. It’s great to hear you are pleased with the performance of your portfolio.

Valorada con 1 estrellas sobre 5

My wife has a few minutes ago accessed…

My wife has a few minutes ago accessed her account(Penelope Dooley) I am now trying to access my account (Michael Dooley) but your system keeps reopening my wife`s. I am sick of your system and seriously considering withdrawing from it

27 de enero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for your feedback. We are sorry to hear about the difficulty you have been experiencing and have tried contacting you regarding this. If you could please contact us on 020 7608 4900 we can help resolve this for you.

Valorada con 5 estrellas sobre 5

Good platform.

Easy to use platform.

27 de enero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the share your feedback. We are really pleased to hear that you find Transact Online easy to use.

Valorada con 5 estrellas sobre 5

Open clear displays

26 de enero de 2026
Opinión espontánea
Logotipo de Transact Wrap

Respuesta de Transact Wrap

Thank you for taking the time to share your feedback of Transact Online, we are really pleased to hear that you find it clear to use.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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