Fabulous way to make new friends and see different countries with like minded people. The tour manager Jenny and our driver Moris were both very happy and enthusiastic about where they were taking us... Ver más
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Fabulous way to make new friends and see different countries with like minded people. The tour manager Jenny and our driver Moris were both very happy and enthusiastic about where they were taking us... Ver más
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The holiday was great, but it could have been ruined. Our flight from Heathrow was cancelled by BA so we spent the first day and night at Heathrow. Our return flight from Milan was cancelled by BA s... Ver más
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We had an amazing holiday. The hotel was lovely, ideally situated within easy walking distance of the beach, bars, cafes and restaurants. Our tour manager, Marsha was very knowledgeable, friendl... Ver más
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Great Travelsphere Tour Manager, Simona and good guides at the various venues visited. Good coaches to our designated locations. Lovely hotel, nice staff and clean rooms. Food plentiful although so... Ver más
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| Led by the heart. Guided by experts. For over 60 years, we have been taking people on the holiday of a lifetime, as a result, we can offer unrivalled local knowledge to help you get the best out of a destination. Whilst you could sit at home and pull together your own itinerary, mulling over which flight to take, where to stay and what to see when you get there - why not relax and let us look after the details.
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| Epic adventures, meticulous attention to detail. We're committed to making your holiday extra special. We take care in creating itineraries that are packed full of value with return flights, hand-picked accommodation, and plenty of incredible shared experiences. From the very start of your holiday and throughout, one of our expert Holiday Directors will be on hand to help guide you through your chosen adventure, making sure you get safely from A to B, sharing insights about the local culture, and of course taking you to all the best sights. There’s free time built into each tour for your to make your own discoveries too – your Holiday Director can point out where to eat, the best places to shop and pick up that all important souvenir, as well as a few places of interest that you won’t find in a guidebook. Book with confidence All Travelsphere holidays are financially protected via ATOL(flight-inclusive holidays) and financial failure insurance (non-flight packages). Additionally, any money paid to Travelsphere is held in trust until you return from your holiday. The trust is governed by an independent third party, so you are 100% protected no matter what. |
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I don't know what is going on with Travelsphere. I first booked this trip with their sister company. Due to a change in hotel that was likened to Colditz, I spoke to my Travel Agent who organised for me to Transfer.
Unfortunately Travelsphere also changed hotel.
Hotel issues:
1. Location: The Blu Hotel, Laconia village is in a very isolated area.
The nearest shops are a half hour walk away.
2. As we were stuck in the hotel for 3 days, due to our trip to Corsica being cancelled. Being on half board, they would not let us purchase lunch. No snacks were available from the bar.
3. Water: no water or glasses to drink out of. They would not let us fill up our water bottles in the dinning room.
4. This hotel is a small resort hotel. Other companies staying there are tui (lots of kids) Easy Jet and Jet 2.
If I want a tui holiday I would book one. It would have been cheaper. As a single person I paid a premium for this trip. Over £2,000 plus trip to corsica.
5. Room: my fridge was full of rotten veg and meat, when I entered. Not a great start. The hotel sorted it. No other issues.
6. The big issue for me. Food: as a vegetarian I was looking forward to my meals. The hotel is totally buffet. Unfortunately for me there was very little that I could eat. The majority of salads had meat or fish in them. The only main course that had a vegetarian option was on the first night. Every other night it was one fish course and two meat. Even the spinach had anchovies put on it.
To say I struggled was an understatement. Even breakfast was very repetitive. Same food every day. No omelettes or other eggs. Just scrambled eggs every day with either frankfurter or bacon.
7. Extra excursion: The trip to Corsica was cancelled due to the winds. Seeing Sardinia has high winds 300 days a year. You must have been aware of this. If I had been aware I would not have pre-cooked it. No I have to get my money back. No other alternative available. So we had to sort our own trip out. Just not good enough.
Travelsphere you have dumbed down your offering. It is just not up to your standard.
Other people who have, like me travelled with your company. Were also very disappointed. I am sure you will hear from them.

Respuesta de Travelsphere
Great locations, well balanced programme, super knowledgable tour manager and guide, careful driver.

Respuesta de Travelsphere
Outstanding tour manager Brian. Highly organised, constantly cheerful with a great sense of humour. Good range of visits.

Respuesta de Travelsphere
Brilliant trip, fantastic guides, excellent accommodation and great food. One of my best holidays. Would definitely recommend. I'm not easily impressed but this was amazing.

Respuesta de Travelsphere
I have already sent my questionnaire. In short, l rated the holiday very highly.

Respuesta de Travelsphere
This was an excellent holiday with good hotels and an interesting itinerary that covered much of the history and culture of Sicily. The two locations were well chosen as bases of the main areas of interest and the guides were excellent. The tour leader was very personable and gave us a good outline to the whole island - supplemented by the knowledgable guides at each location. The hotels were comfortable and spotlessly clean with a good choice of food and helpful staff. Very good value for money.

Respuesta de Travelsphere
Great trip . Good knowledge guide . Learnt much more than would have done going independently

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Loved the experience, friendly staff and had a great time.

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Really interesting and beautiful place to visit, would heartily recommend

Respuesta de Travelsphere
Excellent guides, good trips on time, sufficient free time. Friendly hotel. Everything well organised. Tour gude was amazing - nothing she didn’t know and preempted most questions.

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Respuesta de Travelsphere
I use this company regularly and have never been disappointed

Respuesta de Travelsphere
Just returned from Land of the Rising Sun tour and it was fabulous. Our tour Director did an amazing job going above and beyond expectation
Japan fulfilled every expectation. So did it's people. Arigatto.
There is no way you could pack this iteniery with a self booked holiday. Be prepared for +20,000 steps a day to get the most from your time. Several stops were quite demanding. If you need a stick or other assistance this tour is not for you.
One gripe is the promised flight with Cathay Pacific was changed to Thai. It was stated that this was "for logistical reasons". This was not true as a number of fellow travellers travelled with Cathay.

Respuesta de Travelsphere
Brilliant tour manager but the local guide could have been better. Japan is a wonderful clean country with kind, polite, trustworthy people.

Respuesta de Travelsphere
The experience from beginning to end was amazing. We were met at Heathrow by Simona, our guide for the 2 weeks and from the start she was friendly, helpful and her knowledge of South America was outstanding.
The in resort guides and coach drivers were also excellent and the hotels and experiences completed the holiday.
South America was stunning, from mountains, to cities, to waterfalls and the beaches of Rio, the holiday was planned perfectly.
It’s the first time we have been on a guided tour and it was tiring due to the early starts and daily tours, but we got to make the most of every minute, would highly recommend Travelsphere and look forward to doing it all again in another country.

Respuesta de Travelsphere
Your rep who met me at Heathrow was a very reassuring start to my holiday. I was travelling with my son who was arriving independently and had been caught in 2 traffic jams and misdirected by google maps. Your rep waited patiently and as hours ticked away he started to make alternative plans in case my son didn’t make it. He finally arrived with 10 minutes to spare. The rep got us booked in, did the baggage drop and got us to passport control. He kept me from becoming an anxious wreck. He gets 5 stars from me.

Respuesta de Travelsphere
our your director Lu was absolutely brilliant. he cared that we all enjoyed ourselves. gave us lots of advice

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A wonder guide who helped to make the experience accessible and enjoyable. Wouldn’t have had the depth of experiences if I had attempted planning this on my own

Respuesta de Travelsphere
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