TreatBox  Opiniones 

1542
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have received & sent many Treatboxes which are lovely thoughtful little boxes of joy. They can be a bit expensive for what they are but they are nice as an occasional surprise for someone. They ar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Iv actually bought this little box for my friend as it’s her 40th birthday n with me also not knowing what’s inside, it will be even more special & a surprise to see what she actually gets in her litt... Ver más

Valorada con 5 estrellas sobre 5

I love Treatbox! It’s a go to for gifting for my family and friends and I have always had rave reviews from those whom I send them to. I also buy my daughter the Treatbox advent calendar every year an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really easy to navigate website and clear instructions. Prices are really reasonable and the gift arrived really quickly and perfectly!! I’d always recommend these guys 🤍 P.A it’s such a beautiful p... Ver más

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Información sobre la empresa

  1. Tienda de regalos
  2. Proveedor de regalos corporativos

Escrito por la empresa

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


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4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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4,6

Todas las opiniones

(1542)

395 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

this months treat box was just right

this months treat box was just right. not a single "girlie" item of pointless frippery, simply items that are both useful AND attractive. mini honey and preserve - consumable. a honey dipper - practical. a small notepad, pretty and very useful. a pencil that can be planted to grow bee-attracting plants - both useful and a good idea. a mini lavender perfumed soap - handy, smells good and will be used. also a pretty and practical cotton tote for market shopping, Big enough and small enough to pack away. thank you for curating this months box in this way. more in the same vein, please.

1 de mayo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Pauline,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved your May Subscription Box and found the items both lovely and practical. That is so wonderful.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 2 estrellas sobre 5

Nightmare returning damaged product

The gift box I ordered was soggy when it arrived. Some of the items inside were wet. I immediately informed Treatbox and in order for them to send me replacement products I had to email them, print off a label and return the items, send an email to inform them I’d done it, forward the proof of delivery email, then and only then did they agree to send the replacements, they almost sent it to the wrong address (from a previous delivery). So I’d say pretty good service if it all goes well, time wasting nightmare if there is a problem with your products.

27 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Sarah,

Thank you so much for taking the time to leave your feedback. We’re really sorry to hear your gift box arrived damaged and completely understand how frustrating the process afterwards must have felt.

While we’re pleased we were able to arrange replacements for you, we appreciate that the amount of back-and-forth required added unnecessary stress to the situation, and that’s not the experience we want for our customers. We’re also very sorry for the confusion regarding the delivery address.

Your feedback has been shared with our team as we are always looking at ways to improve both our packaging processes and our customer service journey when issues do arise.

We truly appreciate your honesty and hope the replacement items arrive safely and are enjoyed.

Thank you so much - TreatBox 💗

Valorada con 5 estrellas sobre 5

Great selection of products to choose…

Great selection of products to choose from, great quality, well presented with a handwritten note. Got it as a pre-exam treat for my daughter who cried when she opened it 🥹

22 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Wow!!

Wow, what a lovely gift idea. Loved creating a personalised box for my daughter’s upcoming exams-I added gorgeous items that would make her smile!

18 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Amazing

Amazing
This was a last minute gift idea for my daughter
Im honestly blown away by the products inside, which are fab quality by the way and the detail in the packaging
Such a well thought out product and process
Also it was delivered the next day which was even better
Honestly guys this brand is amazing and I absolutely will buy from here again
Team are doing a fab job xx

17 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Exam prep box

The box is beautifully packaged and the products are great. My daughter was delighted with her exam themed gift

18 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Great & thoughtful gifts

Great & thoughtful gifts - esp for young man doing A levels.

27 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Kath,

Thank you so much for taking the time to leave us your review!

We always love hearing that our customers are happy, and it brings us so much joy knowing you chose TreatBox to encourage and support a young man during his exams.

It means so much to us that you had a great experience with TreatBox, and we truly appreciate your support.

Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Love my latest treatbox

Love my latest treatbox I offered for my children’s exams the daily planners coasters and food and drink items are great. Also loving the gold bow claw hair clip. It’s gorgeous. Would highhly recommend this company and their products. They make lovely presents and I’ve also bought them for myself!

29 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Rachael,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved the items you selected and the Gold Bow Claw Clip! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Beautiful presentation of the box and…

Beautiful presentation of the box and contents. Great value for money. My son loved the selection of treats in his Good Luck in your exams box.

23 de marzo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 3 estrellas sobre 5

Would have liked option to select colour theme

Would have liked the option to select colour of box, packing and card.
Mine has turned up bright pink for my son taking GCSEs!!
Having said that beautifully presented and packed and pleased with contents.

6 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Louise,

Thank you so much for your feedback. We’re really pleased to hear that you were happy with the presentation, packing and contents of the box overall.

We completely understand your comments regarding the colour theme though, especially as the gift was for your son’s GCSEs. At the moment, our packaging is designed in the signature TreatBox style, but we really appreciate your suggestion about offering different colour options for the box, packaging and card. It’s genuinely helpful feedback and something we’ll take into consideration for the future.

Thank you again for taking the time to share your thoughts, and we hope your son loved his surprise gift. Wishing him lots of luck with his exams!

Thank you so much - TreatBox 💗

Valorada con 5 estrellas sobre 5

I made the boxes for two friends going…

I made the boxes for two friends going through rough times. Both were over joyed with them. Not only the contents but also the presentation. Thank you for helping me to bring a smile and some happiness to my loved ones 💕

10 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 4 estrellas sobre 5

Great high quality products

Great products, but would be good if a candle is routinely offered in the 5 item box

17 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Katy-Ann

Thanks so much for taking the time to leave us a review, it means a lot to us. We really appreciate your feedback about the possibility of a candle being included as one of our Build Your Own Products instead of just as an Add-On, we will definitely take this on board for future boxes!
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Outstanding Customer Care …

Outstanding customer care from this company. I was organising a Treatbox to be sent for a birthday gift and I wanted to customise one of the Ready to go boxes as the recipient has some food allergies. I e-mailed my concerns and heard back almost immediately from the lovely Molly who sorted it all out and even got the box shipped off on the same day! Absolutely delighted with this company and I will definitely be ordering again 😊

20 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Tracey,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that Molly was able to help you to customise your TreatBox to the recipients requirements. We are so glad to hear that your experience was so positive!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 3 estrellas sobre 5

Mystery box? More like getting rid of old stock!

Ordered a mystery box and was extremely disappointed. 10 items- 2 pairs of socks, a hanging item and the rest were sweets and biscuits which were out of date the next day.
Knowing what lovely items you can choose when buying boxes this was severely disappointing. Left a comment on the facebook page and its ignored.
Not worth themoney!

17 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Gemma,

Thank you so much for taking the time to leave a review, we’re really sorry to hear that your Mystery Box didn’t meet your expectations.

We’re especially sorry about the short date on the biscuit you received. That’s absolutely not the standard we aim for, and we completely understand your disappointment there.

Our Spring Mystery Boxes are designed to feel fun and seasonal, which is why they included a mix of sweet treats alongside some of our most-loved items (including our TreatBox exclusive socks). That said, we really appreciate your feedback, it’s so helpful for us as we continue to improve these boxes.

We’re also very sorry that your Facebook comment wasn’t replied to. As a small team, we aren’t always able to respond to every social media message as quickly as we’d like, so we do always recommend reaching out via email for support. I’m really glad you got in touch with us directly and that we were able to resolve this for you.

Thank you again for your feedback and for giving us the chance to put things right, it really does mean a lot to us.

Thank you so much - TreatBox 💗

Valorada con 5 estrellas sobre 5

Fantastic Company with five star products

This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from start to finish. Customer service by Molly excellent. One of the best companies I have ever used. A gift box from here is truly gorgeous and I can’t recommend enough!

17 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Jayne,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with the quality of our products, especially our Comfort Collective Pyjamas! It is so great to hear that Molly provided you with excellent customer service!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

This was my second time ordering from…

This was my second time ordering from Treatbox and as usual, I had a really good service from them! I was thoroughly impressed with my Easter treats and the fact I only ordered it the day before just added to the excitement of me receiving it the next day!

1 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Jenny,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you received great service and you loved your Easter TreatBox!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

A lovely selection of goodies which…

A lovely selection of goodies which brightened the day

29 de marzo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Irene,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that your TreatBox brightened your day.

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Love this package every month

Love this package every month. If it’s not for me , it’s a great present for family and the rest . It all makes me smile

15 de abril de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Kirsty,

Thanks so much for taking the time to leave us a review we really appreciate it. We are so happy that you love receiving your Monthly Subscription Box!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Highly recommended

Great, efficent easy to order service. Gorgeous products to choose from - recipient was very happy.

27 de marzo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Helen,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found ordering a TreatBox to be easy and efficient, that's so great to hear! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Value for money, lovely items!

My daughter loved the treat box as an encouragement for her to get on with her exam revision. The quality of the items was really good, the socks were super soft etc. The only thing I would have loved to see is a treat box with items exclusively made in Britain.

27 de marzo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Nicola, thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that your daughter loved her TreatBox and it was a great encouragement for her to work on her exam revision! We love the idea of a TreatBox made exclusively of UK based items, we will certainly look into this for future collections!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

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