TreatBox  Opiniones 

1542
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have received & sent many Treatboxes which are lovely thoughtful little boxes of joy. They can be a bit expensive for what they are but they are nice as an occasional surprise for someone. They ar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Iv actually bought this little box for my friend as it’s her 40th birthday n with me also not knowing what’s inside, it will be even more special & a surprise to see what she actually gets in her litt... Ver más

Valorada con 5 estrellas sobre 5

I love Treatbox! It’s a go to for gifting for my family and friends and I have always had rave reviews from those whom I send them to. I also buy my daughter the Treatbox advent calendar every year an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really easy to navigate website and clear instructions. Prices are really reasonable and the gift arrived really quickly and perfectly!! I’d always recommend these guys 🤍 P.A it’s such a beautiful p... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos
  2. Proveedor de regalos corporativos

Escrito por la empresa

A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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4,6

Todas las opiniones

(1542)

395 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

It was good but I was a little…

It was good but I was a little disappointed with the fact of the claw clamp I have very short hair so no good but everything else was just as I expected very high quality

8 de mayo de 2026
Opinión espontánea
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Respuesta de TreatBox

Hi Emma,

Thank you so much for your lovely review, we’re so happy to hear you found everything else to be high quality and just as expected.

We’re really sorry to hear the claw clamp wasn’t quite suitable for your hair length though. We completely understand how disappointing that can be, especially when you’re looking forward to using everything inside your box.

We really appreciate your feedback and will absolutely keep this in mind for future product selections. Thank you again for taking the time to leave a review and support our small business, it truly means so much to us.
Thank you for making our day - TreatBox 💗

Valorada con 4 estrellas sobre 5

Great box for exam study treat

Lovely box & great to pick what I wanted. Only issue was the box was for my son and the shredded paper inside was very pink, would be nice to have option of colours or neutral colour.

10 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi JJ,

Thank you so much for your lovely review. We’re so happy to hear you enjoyed creating the box and that it made a great exam study treat for your son!

We really appreciate your feedback about the shredded paper too. We completely understand your point, and offering more neutral colour options is such a helpful suggestion. Feedback like this genuinely helps us continue improving the TreatBox experience for everyone.

Thank you again for supporting our small business, and we’re sending lots of good luck wishes to your son with his exams.

Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Review of Product

Great choice, good value for money.

1 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Had an issue with my May subscription…

Had an issue with my May subscription box it got damaged in the rain I contacted treatbox about it and they gave me a £5 worth of points towards another order

4 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Paula,

Thanks so much for taking the time to leave us a review. We are so sorry that your order was damaged in the rain but we are so glad to hear that it was sorted out quickly and efficiently for you.

Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

I ordered 2 boxes within a short period…

I ordered 2 boxes within a short period of time. Both were gorgeously wrapped and the contents were lovely. They were both delivered really quickly too! Can’t wait to find a reason to order another one!!

8 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Terrific treats

My niece loved her box of goodies for a pre exam treat, Although I haven’t seen the products with my own eyes, she was very happy. The delivery was super quick and the choice of products was good too.
Would use again :)

16 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Love my monthly subscription

Love my monthly subscription! Lovely products and always excited when it comes through the door!

1 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

The perfect little surprise gift

The perfect little surprise gift.
Reasonably priced.
Beautifully packaged.
Great quality items.

29 de abril de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Rachel,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you found TreatBox to be reasonably priced, beautifully packed and found the products to be of great quality!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Communication was excellent

Communication was excellent. I made error when ordering late at night and it was sorted the next morning.
I purchased an exam TreatBox and my daughter cried when she opened it. It was beautifully wrapped and She loved everything inside, she is even taking the crystal to her exams with her for luck.
I can highly recommend and will definitely be using Treatbox again.

13 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Wholesome :)

Wholesome :)

I always look forward to this delivery, always such cute stuff inside and really does brighten my day, exactly what it says on the box! highly recommend if you’re the kind of person who values the little details in things, beautiful and sweet 💛

7 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Such a great company

Such a great company! I purchased an exam gift box for my daughter. It was beautifully packaged, full of lovely high quality products and the delivery was super quick.

5 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

A lovely concept and great customer service…

A lovely concept that makes it easy to send gifts to people far away. Fantastic customer service, I had a mix up with delivery address, after emailing to explain and the team changed the details immediately.

11 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Rosie,

Thanks so much for taking the time to leave us a review. We really appreciate it. We are so glad that TreatBox makes it so easy for you to send gifts to loved ones far away and you find our customer service to be fantastic!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Absolutely love TreatBox

Absolutely love TreatBox! Great service from start to finish, super quick delivery, and the cutest “do not open until” stickers. The contents were beautiful and felt really high quality. Customer service was also fantastic. Such a lovely gift idea - highly recommend!

8 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Rebecca,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you find our service to be great from start to finish.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Absolutely perfect treat for my 16 year…

Absolutely perfect treat for my 16 year old whose birthday is on the first day of GCSE exams. Great selection of thoughtful gifts at an affordable price, beautifully packaged. LOVE!

9 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Lisa,

Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that a TreatBox was the perfect gift for your 16 year old!

Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Fantastic customer support !

I ordered a box for my daughter’s upcoming GCSEs but was so upset when it arrived by Royal Mail in a plastic bag with the box missing! I contacted your customer service team with photos and very quickly a replacement box was sent out! The team were sympathetic and so efficient. When the box arrived yesterday, my daughter was thrilled and the items and packaging were so pretty. I will definitely order from Treatbox again!

1 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Tara,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are sorry that your order was damaged by the delivery, but so happy to hear that our Customer Service Team was able to help you quickly and efficiently. We are so happy to hear that your daughter loved the TreatBox.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 4 estrellas sobre 5

A wonderful idea to send someone a gift…

A wonderful idea to send someone a gift to let them know your thinking about them and brighten up their day!

The quality of the items I ordered were great and the team were so helpful when i wanted so assistance. Will definitely use again in the future

6 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hello 👋
Thank you so much for taking the time to leave us your review! 
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Lovely!

Really easy website to use, box arrived on time and packaged beautifully. The hand written note was written with care and lovely handwriting. Would definitely recommend! Gift was well received too xx

23 de abril de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Jennifer,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you found our website easy to use and loved our handwritten note!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗

Valorada con 3 estrellas sobre 5

Need to review packaging to achieve a good first impression!

Good selection of products even if a bit pricey for the quality. Wanted to surprise my daughter with a good luck gift for exams. They need to upgrade the packaging to a sturdier box, I had to transfer this into a new box as it had got damaged in the post. Even the card was bent within it and the biscuit was broken. Was told as I had selected it for 'send to recipient' you don't get an additional gift box. Surely if the gift is being sent direct, you want it to arrive in nice condition for the recipient! The offer to resolve my issue was for me to pay a further £4.95 and they would send a new empty box. Not good enough imo and probably wouldn't use service again or recommend.

5 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Emma,

Thank you for taking the time to leave your feedback. We’re really sorry to hear that your daughter’s gift didn’t arrive in the condition you’d hoped for, especially as it was meant to be a special good luck surprise during exam time.

We completely understand your disappointment regarding the damaged packaging and broken items. While our postal boxes are designed to protect gifts in transit, it’s clear that in this case the parcel didn’t withstand the journey as it should have, and we appreciate you bringing this to our attention.

To clarify, our ‘send direct to recipient’ option means the items are packed within our mailing box rather than inside an additional gift box. However, we absolutely agree that gifts sent directly should still arrive looking and feeling special for the recipient.

We’re also sorry that the resolution offered left you feeling disappointed. Customer experience is incredibly important to us, and feedback like yours genuinely helps us review both our packaging and support processes moving forward.

Thank you again for your honest feedback, and we do hope we may have the opportunity to provide a better experience in the future.

Valorada con 5 estrellas sobre 5

Absolutely loved the birthday box

Absolutely loved the birthday box! I ordered it as a cheeky treat for myself with the birthday discount and highly recommend you do the same. Pure indulgence and who doesn’t love a little happy post!! Items inside were lovely and it’s well worth the value

20 de abril de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Kareena,

Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved your Mystery Birthday TreatBox. We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗

Valorada con 5 estrellas sobre 5

Monthly subscription

Love my monthly subscription, highly recommend it! Well worth the money!

2 de mayo de 2026
Opinión espontánea
Logotipo de TreatBox

Respuesta de TreatBox

Hi Chelle,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so happy to hear that you loved your May Subscription Box!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗

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